Ratings based on 43 Guest Reviews
Hear it directly from our travellers
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 20, 2024 on Expedia
Great place to stay, large area, nice layout. Very quiet, and as described!.. would stay there again, for sure!
Comment from Hotel Management
Jan. 20, 2024 by Chancella , Hotel Management
Thank you so much for your lovely review. It was wonderful meeting you and Angeline and I look forward to seeing you both in the near future.
by A traveller
Posted Jan. 18, 2024 on Expedia
Beautiful view, property owner was gracious and responsive! It was the best!
Comment from Hotel Management
Jan. 18, 2024 by Chancella, Hotel Management
Thank you so much Elaine,it was great having you both stay with us at Heavenly Suites. We do hope to see you in the near future.
by A traveller
Posted Dec. 29, 2023 on Expedia
Comment from Hotel Management
Dec. 29, 2023 by Chancella, Hotel Management
Thank you Munaf, it was great meeting you and your family.
by A traveller
Posted Dec. 22, 2023 on Expedia
The accomodation exceeded our expectation. It was clean, convenient, and had every feature that made our 4 day stay a complete joy.
The owner was always available to respond to our requests and was a pleasure to know, and to communicate with.
Without question, we would stay there again and would happily recommend this establishment to anyone.
Comment from Hotel Management
Dec. 22, 2023 by Chancella, Hotel Management
Thank you taking the time out to write such a lovely review Robert. It was an absolute pleasure meeting both! You are always welcome at Heavenly Suites, see you guys in the near future :)
by A traveller
Posted Aug. 21, 2023 on Expedia
Comment from Hotel Management
Aug. 22, 2023 by Chancella, Hotel Management
Thank you Garvin.
by A traveller
Posted Jun. 2, 2023 on Expedia
Our stay at Heavenly Suites was truly amazing!!!!!! The view is stellar!!
The cleanliness, comfortability and hospitality were all a 10! I am a stickler for cleanliness! I take bleach wipes with me when I travel and wipe the places down before I even get settled (my version of a "white glove" test). Let me tell you!!! I did a wipe down at this place and it was SPOTLESS!!!! From my experience, most hotels/resorts are NOT as spotless as this villa was! So I was impressed from the start!
The location of the villa was very close to many shops, the mall, restaurants and the Rodney Bay area! All the excursions we did came to pick us up from the front gate.
Ms. Chancella was most spectacular! She accommodated us as if we were family! Giving us so many wonderful suggestions for food and excursions, and helping us plan. She connected with a bakery and an event planner on my behalf to set up the perfect birthday surprise for my friend! She truly went above and beyond! She is truly a blessing!
Everything was just so perfect I could not have asked for anything else. 10/10 DO recommend!
Comment from Hotel Management
Jul. 5, 2023 by Chancella, Hotel Management
Thank you so much for leaving such a lovely review Talissa. I'm thrilled that you enjoyed your stay and we were able to help make the birthday surprise a memorable one :))It was such a pleasure to meet all of you! You ladies are absolutely awesome and you are always welcome at Heavenly Suites.You truly were the perfect guests! I really look forward to seeing you guys in the future!
by A traveller
Great family vacation
Posted Apr. 16, 2023 on HotelsWith so much to do on St. Lucia, Heavenly Suites was our quiet oasis after a long day of activities. Our accommodations had plenty of room for our family of 5: large bedrooms, 3 bathrooms, laundry room, full kitchen + nice dining area. A highlight was the relaxing hillside pool & its magnificent view of Rodney Bay, surrounded by fruit trees, a variety of birds & sounds of the city below. Additionally, the balcony view from our bedroom for sunrise & sunsets was rejuvenating & not to be missed. Chancella, owner of Heavenly Suites, was helpful in assisting in planning our family tours & activities such as the Land & Sea tour. She was able to book a day pass at a beachside resort that we could not have gotten into otherwise as they said they were full & not offering them when we spoke with them. Chancella hand delivered us beach towels & a large beach bag for the week for our adventures to the numerous beaches & tour activities on the island. She also graciously helped coordinate a last minute large birthday balloon decoration for our daughter’s 16th birthday celebration the morning we were leaving. Most importantly, she set us up with our taxi driver, Andre, to transfer us to & from the airport. He also took us on an amazing day trip to many of the island's top destinations while navigating the arduous roads in comfort. He was a blessing: funny, thoughtful & a book of knowledge about the island & Caribbean Life. Chancella was kind & responsive throughout our visit. Def.recommend
Comment from Hotel Management
Apr. 23, 2023 by Chancella, Hotel Management
Thank you so much!It was an absolute pleasure meeting you and your family. We are thrilled you had a great vacation and are most thankful we were able to help make your daughter's 16th birthday a memorable one. I look forward to seeing all of you in the future .
by A traveller
Posted Jan. 28, 2023 on Expedia
Comment from Hotel Management
Mar. 9, 2023 by Chancella, Hotel Management
Thank you so much for the lovely review. It was a pleasure meeting you and we look forward to seeing you in the near future :)
by A traveller
Posted Dec. 30, 2022 on Expedia
Comment from Hotel Management
Mar. 9, 2023 by Chancella, Hotel Management
Thank you so much Erik, I look forward to seeing you in the future
by A traveller
Posted Nov. 5, 2022 on Expedia
Comment from Hotel Management
Mar. 9, 2023 by Chancella, Hotel Management
Thank you Ejaz, it was great having you here. We look forward to seeing you in the future.
