Note fondée sur 409 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 févr. 2024 sur Expedia
Staff excellent!
par un voyageur
Publié le 15 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Christi Cowart, Gestion de l’hôtel
Thank you, we hope to see you again soon!
par un voyageur
Publié le 8 févr. 2024 sur Expedia
Clean nice room
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Christi Cowart, Gestion de l’hôtel
Thank you, we hope to see you again soon!
par un voyageur
Overnight Stay
Publié le 3 févr. 2024 sur HotelsEasy to get to and friendly staff. Close to places to grab a bite to eat. Great overnight stay.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Christi Cowart, Gestion de l’hôtel
Thank you, we hope to see you again soon!
par un voyageur
Better couches
Publié le 5 janv. 2024 sur HotelsOverall, the stay was really good and for the most part comfortable. Only a couple grips about the room...the couch was super uncomfortable. The back cushions didn't have any give as well as the arm rests. Also, there were no USB ports for multiple devices. Other than these, I'll give it a 9.3.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Christi Cowart, Gestion de l’hôtel
Thank you, we hope to see you again soon!
par un voyageur
Don't make the same mistake I did
Publié le 29 déc. 2023 sur HotelsWe chose this hotel due to the ratings here and a previous nice experience at a different Best Western. I did not realize they are franchised and this hotel was run down and completely unsatisfactory. There was a hair in the bed when we went to lay down the first night. The tissues and toilet paper in the bathroom was very cheap and thin. We were there for the holidays and were told that there would be no housekeeping or complimentary breakfast for two days of this our stay. We made a reservation over the phone for a rollaway bed and it was not mentioned that it would be an extra fee until we showed up for check in. The "gym" is a few dumbbells and a treadmill that was out of order. We sincerely regretted staying here and felt completely misled by the rating this hotel received here.
Commentaires de Gestion de l’hôtel
29 déc. 2023 par Christi Cowart, Gestion de l’hôtel
We hope this message finds you well, and we genuinely appreciate you taking the time to share your thoughts on your recent stay with us over the Christmas holiday. Your feedback is invaluable to us, and we want to address your concerns while also expressing our gratitude for your understanding.We are genuinely saddened to learn that your experience was not up to the high standards we strive to maintain. It is essential for us to address your concerns, and we apologize for any inconvenience caused by our limited staff during the Christmas period.Despite the staffing challenges, we made every effort to ensure our guests had a pleasant stay. Our breakfast offerings included a variety of options, from fresh homemade egg and cheese biscuits to an assortment of cereals, muffins, bread, and waffles. We wanted to provide a warm and hearty start to your day, even during the festive season.Additionally, on Christmas Day, we ensured that fresh towels and any amenities you may have needed were readily available at the front desk 24 hours a day. We understand the importance of these services and wanted to ensure you had everything you required to make your stay comfortable.It warms our hearts to hear that you appreciate our team's hard work. The holiday season is a special time for all, and we are grateful for your understanding in allowing our dedicated staff some well-deserved time off to celebrate with their families. We believe that a happy and rested team contributes to a better overall guest experience, and we thank you for your support in this regard.Once again, thank you for choosing to stay with us during the festive season. We appreciate your feedback and hope to have the opportunity to welcome you back for a more seamless and enjoyable experience in the future.
par un voyageur
Publié le 26 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
28 déc. 2023 par front desk A.E., Gestion de l’hôtel
We are pleased to hear that you enjoyed your stay with us. thank you. we hope to see you again.
par un voyageur
Publié le 2 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
12 déc. 2023 par front desk A.E., Gestion de l’hôtel
we are pleased you enjoyed your stay with us. thank you and we hope to see you again.
par un voyageur
Publié le 13 nov. 2023 sur Expedia
The property was clean. The room was clean as expected. Did stay only for a day however, next time in the same area would definitely choose Best Western
Commentaires de Gestion de l’hôtel
17 nov. 2023 par Christi Cowart, Gestion de l’hôtel
Thank you for your kind words, we are pleased you enjoyed your stay. We look forward to seeing you again soon!
par un voyageur
Publié le 7 nov. 2023 sur Expedia
Nice clean hotel
Commentaires de Gestion de l’hôtel
10 nov. 2023 par Christi Cowart, Gestion de l’hôtel
Thank you, we hope to see you again soon!
