Ratings based on 2,642 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Apr. 28, 2024
The staff was fantastic. Our room was amazing and will definitely be back.
Comment from Hotel Management
Apr. 30, 2024 by Online Reputation Manager, Hotel Management
Dear Gabriel, We cannot be more grateful for taking the time to write such a positive review of your recent stay with us at the Hotel Riu Plaza Guadalajara.It is great for us to realize that you enjoyed your stay with us. Certainly, word of mouth is very important to us, so your comments are greatly appreciated. We look forward to welcoming you back on your next visit to our beautiful place.Kind regardsHotel Riu Plaza GuadalajaraOnline Reputation Manager
5 out of 5
by A traveller from Humble

Posted Feb. 12, 2024
Will stay here again.
Comment from Hotel Management
Feb. 13, 2024 by Online Reputation Manager, Hotel Management
Dear Alan,We are delighted that your stay with us was a success and we are glad that you enjoyed the service we provide to our guests.We hope that soon you can return to live an even better experience among us.Yours faithfully,Hotel Riu Plaza GuadalajaraOnline Reputation Manager
5 out of 5
by A traveller from Wichita Falls

This traveller left a rating score only Posted Feb. 3, 2024 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 2, 2024 on Hotels
5 out of 5
by A traveller

Posted Feb. 2, 2024 on Expedia
Awesome Hotel.
Comment from Hotel Management
Feb. 5, 2024 by Online Reputation Manager, Hotel Management
Dear Arturo,Thank you very much for your comment,We want to express our most sincere gratitude for his words.Your review inspires us to continue our commitment to excellence, and we look forward to welcoming you back to any of our locations to provide you with another exceptional experience.Yours faithfully,Hotel Riu Plaza GuadalajaraOnline Reputation Manager
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 2, 2024 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 1, 2024 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 1, 2024 on Hotels
5 out of 5
by A traveller

Excellent

Posted Feb. 1, 2024 on Hotels
Wonderful hotel, iconic building, great pool, nice room, amazing view from the room, fantastic breakfast, great service. Loved it, didn’t want to leave.
Comment from Hotel Management
Feb. 2, 2024 by Online Reputation Manager, Hotel Management
Dear Richard,We appreciate your words from the bottom of our hearts.Obtaining a review like the one you give us from you encourages us to continue on our path and, looking forward to having you return to any of our facilities, to offer you a wonderful experience with us.We continue every day trying to improve ourselves and with open arms to welcome you again.We are always waiting for youYours faithfully,Hotel Riu Plaza GuadalajaraOnline Reputation Manager
5 out of 5
by A traveller

Posted Feb. 1, 2024 on Expedia
The Riu hotel is nice, clean, with a friendly and wonderful staff.. a little to pricey for my budget... but a very nice hotel
Comment from Hotel Management
Feb. 2, 2024 by Online Reputation Manager, Hotel Management
Dear Gail,We appreciate your kind words. We are glad to know that we lived up to your expectations. We hope that soon you will choose to spend a few days with us and live a new unforgettable experience.Best regards,Hotel Riu Plaza GuadalajaraOnline Reputation Manager