Ratings based on 1,015 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from carson
Posted Mar. 17, 2024 on Expedia
by A traveller
El mejor
Posted Mar. 16, 2024 on HotelsMe encanto este hotel las personas muy amables un lugar muy tranquilo y limpio..regresare otra vez
by A traveller
Posted Mar. 14, 2024 on Expedia
Staff was friendly and helpful.
by A traveller from MELROSE PARK
Posted Mar. 12, 2024 on Expedia
Decent property
by A traveller
Posted Mar. 11, 2024 on Expedia
I like it’s location near downtown where I enjoy walking around, the cooler at the hotel restaurant is very good and the rooms are nice and comfortable
by A traveller
Posted Mar. 11, 2024 on Expedia
Lo que nos gustó fue la ubicación y el trato de los empleados, es muy cordial. Nuestro vuelo llegó muy temprano y nos dieron la habitación en la mañana, eso estuvo muy bien para descansar.
by A traveller
Posted Mar. 11, 2024 on Expedia
I enjoyed the location it was amazing and extremely close to everything in Guadalajara Centro. Price was an average all around.
What I did not liked at all was some of the reception staff never acknowledged when we walked up to the desk they always on the computer would never say “I’ll be right with you” or “how may we assist you” I would stand there waiting to be acknowledged and nothing. So I would have to be the one that would have to ask “disculpe tengo una pregunta?”
Another thing that I did not like at all where the beds online the pictures they show are not what you will get. To me is concidered false advertisement!!! When I asked the reception and showed her the pictures her answer to me was we Do Not offer those rooms online. Then why show them off as part of the advertisement!
by A traveller
Nice clean hotel!!!
Posted Mar. 6, 2024 on HotelsReally nice clean hotel, since the arrive the staff members make you feel like family, all I see on them was a friendly smile on their faces, area is safe and you can ask any questions about Guadalajara,
We buy a tour to tequila from the hotel, price are the same everywhere and we really enjoy, don’t waste time looking, all are the same, just buy on the hotel.
About the internet, yes, there is bad reception, but you don’t need internet when you are on vacation, just enjoy Guadalajara and get the best of your stay.
Thanks to all the stuff and we will stay back again!!!!
by A traveller
Posted Mar. 5, 2024 on Hotels
Warm water in the shower almost absent.
Electronic door-key cards constantly have to be reactivated.
TThe pianist at late afternoons is EXCELLENT.
by A traveller
Posted Mar. 4, 2024 on Expedia
Good customer service
