See all properties

Krystal Urban Guadalajara

3.5 star property
3.5-star hotel near Minerva Roundabout

Choose dates to view prices

Photo gallery for Krystal Urban Guadalajara

Property entrance
Interior detail
Junior Suite, 2 Double Beds
Property entrance
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

View in a map
Av. Lopez Cotilla 2077, Arcos Vallarta, Guadalajara, JAL, 44130
  • Place, Minerva Roundabout
    ‪10 min walk‬
  • Place, US Consulate General Guadalajara
    ‪3 min drive‬
  • Place, Expo Guadalajara
    ‪4 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

9.0 out of 10
Wonderful
(55 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished, desk

Standard Double Room

9.0 out of 10
Wonderful
(84 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Junior Suite, 2 Double Beds

8.6 out of 10
Excellent
(11 reviews)
  • 51 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

You may also like

Ad
Rooftop terrace

Hotel Riu Plaza Guadalajara

Zona Expo
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 4,062 reviews
The price is CA $158
CA $190 total
includes taxes & fees
Nov 16 - Nov 17
Hotel Riu Plaza Guadalajara

About the area

Guadalajara

Zona Minerva stay.Your stay at this Zona Minerva hotel places you within 3 miles (5 km) of Minerva Roundabout and US Consulate General Guadalajara. Expo Guadalajara and Guadalajara Cathedral are also within 3 miles (5 km).

What's nearby

  • Minerva Roundabout - 10 min walk - 0.9 km
  • US Consulate General Guadalajara - 3 min drive - 3.1 km
  • Expo Guadalajara - 4 min drive - 3.5 km
  • Guadalajara Cathedral - 5 min drive - 4.2 km
  • Andares Shopping Center - 7 min drive - 5.7 km

Getting around

  • Mexicaltzingo Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 33 min drive

Restaurants

  • ‪Royal Yak - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Restaurant IRORI Guadalajara - ‬1 min walk
  • ‪Super Salads - ‬1 min walk
  • ‪Café La Flor de Córdoba López Cotilla - ‬1 min walk

About this property

Krystal Urban Guadalajara

3.5-star hotel near Minerva Roundabout
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Krystal Urban Guadalajara. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Guadalajara hotel.

  • 1 building
  • 140 guestrooms or units
  • 14 levels
  • Meeting rooms
  • Built in 2015
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Krystal Urban Guadalajara offers 140 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Guadalajara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

View from property
Hotel Velvet Plaza
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 3,287 reviews
The price is CA $76
CA $91 total
includes taxes & fees
Oct 21 - Oct 22
Hotel Velvet Plaza

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 305 for adults and MXN 218 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: MXN 400
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 305 for adults and MXN 218 for children
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara
Krystal Urban Hotel
Krystal Urban
Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara Guadalajara
Krystal Urban Guadalajara Hotel Guadalajara

Reviews

Krystal Urban Guadalajara Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1041 out of 1509 reviews
Rating 8 - Good. 277 out of 1509 reviews
Rating 6 - Okay. 114 out of 1509 reviews
Rating 4 - Poor. 37 out of 1509 reviews
Rating 2 - Terrible. 40 out of 1509 reviews

Reviews

10/10 Excellent

Marco Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Good location. Nice staff
Stayed 4 nights in Aug 2025

10/10 Excellent

Veronica

Stayed 1 night in Jul 2025

10/10 Excellent

Aylin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, cleanliness, and friendly staff!
Stayed 5 nights in Jul 2025

10/10 Excellent

Carlos

Stayed 1 night in Jul 2025

10/10 Excellent

Azusa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean, reasonable cost and good location. The only disappointment was that the towels, although washed, were quite worn and did not feel clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Adriana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and great location!
Stayed 3 nights in Jul 2025

6/10 Okay

Cesar D

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Una estancia promedio

La habitación no estaba del todo limpia, había varios, no uno o dos , varios pelos en el piso del baño. Al aire acondicionada no funcionaba, enviaron al de mantenimiento a revisarlo pero siguió sin funcionar.
Stayed 1 night in Jul 2025

10/10 Excellent

Jose ignacio vega

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Vianey A

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location in Colonia Americana, always felt safe and able to walk around the vicinity. Currency exchange is walking distance, just the next door building. There was always a parking space in the parking garage, and checking in and out was smooth. Our room was better than in pictures and service and staff were very helpful and friendly. we’ll definitely be staying here again if we’re in town.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Beds were comfortable and service was good. But the bathrooms need some deep cleaning. Their was mold on the grouts and hair on the shower walls. That tells me the bathroom did not get a deep clean. A bathroom and room should always get a deep.
Stayed 2 nights in Jun 2025

10/10 Excellent

eduardo

Stayed 1 night in Jun 2025

8/10 Good

FRANK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Td bn
Stayed 2 nights in Jun 2025

8/10 Good

Sorna Kumari

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I did feel the facilities included are not up to the mark for a 4 star hotel
Stayed 2 nights in Jun 2025

6/10 Okay

Juan

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very convenient location, however our room was not the best for our selection, it needs some updates and/or repairs in floor and bathroom and shower
Stayed 4 nights in Jun 2025

8/10 Good

Anilu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location safety and friendly service however kitchen after hours has horrible service.
Stayed 4 nights in Jun 2025

4/10 Poor

Dean

Disliked: Cleanliness, amenities, property conditions & facilities
The staff are not friendly, no smiles when you have questions at the reception. The lobby floors dirty, seats are have lots of stains, elevators are dirty, mezzanine is very smelly, hallways to my room are dirty and lots of stains. Restaurant staff are not friendly. The hotel has a Starbucks but hardly have anything, no cups, no soy milk and they literally told me to go to another Starbucks. I say this hotel overall 3 stars, maybe 2.
Stayed 5 nights in Jun 2025

10/10 Excellent

SUSANA YOCELYN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Rossaline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una placentera experiencia en este hotel. Los empleados clase A. Nos ofrecian agua sin costo. Muy atentos.
Stayed 2 nights in Jun 2025

10/10 Excellent

Federico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

jesus

Stayed 2 nights in May 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Feb 2025

10/10 Excellent

guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025