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Plaza Chapala Hotel

3.5 star property
3.5-star boutique hotel near Lake Chapala

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Photo gallery for Plaza Chapala Hotel

Garden
Reception
Penthouse | Living area
Front of property
Master Suite 2

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Francisco I. Madero 232, Centro, Chapala, JAL, 45900
  • Place, Chapala Malecon
    ‪3 min walk‬
  • Place, Crafts Market
    ‪9 min walk‬
  • Place, Jesus Gonzalez Gallo Cultural Center
    ‪14 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪31 min drive‬

Room options

View all photos for Junior Suite 1

Junior Suite 1

Junior Suite 1

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite 2

Master Suite 2

Master Suite 2

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Estandar 3

Estandar 3

Estandar 3

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Estandar Amplia 6

Estandar Amplia 6

Estandar Amplia 6

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Garden suite 7

Garden suite 7

Garden suite 7

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse

Penthouse

Penthouse

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Garden Villa 9

Garden Villa 9

Garden Villa 9

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Garden

Standard Garden

Standard Garden

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Master

Garden Master

Garden Master

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

About the area

Chapala

Chapala Centro stay.Within a 10-minute walk of this Chapala Centro hotel, you'll find Lake Chapala and Chapala Malecon. Also, Jesus Gonzalez Gallo Cultural Center is within 2 miles (3 km) and Chula Vista Country Club is within 6 miles (10 km).

What's nearby

  • Chapala Malecon - 3 min walk - 0.3 km
  • Crafts Market - 9 min walk - 0.8 km
  • Jesus Gonzalez Gallo Cultural Center - 14 min walk - 1.2 km
  • Expo Guadalajara - 51 min drive - 62.7 km
  • Plaza del Sol - 53 min drive - 63.8 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 35 min drive

Restaurants

  • ‪Fonda chapala's - ‬2 min walk
  • ‪Taqueria Arandas - ‬2 min walk
  • ‪Beer Garden - ‬3 min walk
  • ‪El Fogón Del Mezquite - ‬1 min walk
  • ‪Cafeteria De Vuelta A Ti - ‬5 min walk

About this property

Plaza Chapala Hotel

3.5-star boutique hotel near Lake Chapala
There's a restaurant on site. Free breakfast is served daily.

This 3.5-star Chapala hotel is smoke free.

  • 7 guestrooms or units
  • Full breakfast (free)
  • Front desk (24 hours)
  • Garden
  • No smoking on site
  • Dining venue
Plaza Chapala Hotel offers 7 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. 50-inch Smart televisions come with cable channels.

This Chapala hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Limited onsite parking (max 5 spaces per unit)

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:00 AM
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 50-inch smart TV with cable channels

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Plaza Chapala Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 500.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Plaza Chapala Hotel Hotel
Plaza Chapala Hotel Chapala
Plaza Chapala Hotel Hotel Chapala

Plaza Chapala Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 98 out of 132 reviews
Rating 8 - Good. 21 out of 132 reviews
Rating 6 - Okay. 5 out of 132 reviews
Rating 4 - Poor. 5 out of 132 reviews
Rating 2 - Terrible. 3 out of 132 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien y muy amable personal
Stayed 1 night in Sep 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful grounds and great location

Plaza Chapala Hotel is in great location and is close to shopping, food and the city Centro. The grounds were lush and lovely and the staff was wonderful.
Stayed 3 nights in Sep 2025

10/10 Excellent

KAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A blend of old beauty and modern ideas

When you walk in, the grand staircase, Mexico style, presents a lush garden view as you ascend the stairs. The front desk, well versed in English, greets you warmly. The staff is friendly, well trained, and informative. You get a feeling they really care about your stay. They say, they are there to answer any of my needs. You are shown around your room, TV, Air-con, Fan, safe, how keys work for night closed doors and any other questions I can ask.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alinna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! We will come back
Stayed 2 nights in Aug 2025

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient. The garden is very pretty.
Stayed 2 nights in Jul 2025

8/10 Good

scott

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay....
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Stayed 3 nights in Jul 2025

10/10 Excellent

Edgar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My family and I recently stayed at this charming hotel and we were thoroughly impressed. From the moment we arrived, the customer service was excellent—every staff member was friendly, attentive, and genuinely eager to make our stay comfortable. The free breakfast was amazing and delicious. I recommend the chilaquiles and their pancakes. The hotel itself had a warm, inviting atmosphere with thoughtful touches that made it feel special and unique. One of the best parts of this hotel is its prime location—just a short walk to local stores, restaurants, and shops, and incredibly close to El Malecón, making it easy to enjoy everything the area has to offer. Highly recommend this spot for anyone looking for comfort, convenience, and a touch of charm! Muchas gracias a Santiago, who treated us like family when we were there.
View from the junior suite.
Stayed 1 night in Jul 2025

10/10 Excellent

Mario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and clean good staff, good security. Good breakfast included.
Stayed 1 night in May 2025

10/10 Excellent

JANET

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming atmosphere, welcoming staff and unique! Furnishings and courtyard area were beautifully decorated. Stayed for 5 nights and enjoyed our room. Very clean and daily delicious breakfast . The chilaquilles verde were my favorite! Super comfy bed and wonderful shower! Felt very secure with our garden suite and in room safe.
Stayed 4 nights in May 2025

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property and the staff are extremely attentive and kind. Thank you.
Stayed 6 nights in Apr 2025

6/10 Okay

NOHEMI, Cicero

Liked: Staff & service, property conditions & facilities
Check in great, staff was wonderful, room was ok, biggest thing for me was the aweful Smell we had from the bathroom, make aure to put water in the drains to avoid this, be prepared for the loud cars and the muaic from the area places, you can hear them but over all it was a good stay, I would stay here again prepared for the items I stated.
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. Hotel is beautiful. Food was delicious. Love that everything is walking distances
Stayed 2 nights in Apr 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Garden with hot tub was nice and relaxing.
Stayed 4 nights in Mar 2025

10/10 Excellent

JOSE DE JESUS

Stayed 1 night in Mar 2025

10/10 Excellent

Gerhard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Elizabeth

Stayed 4 nights in Mar 2025

10/10 Excellent

ELIDA

Stayed 4 nights in Mar 2025

8/10 Good

Robert, Huntington Beach

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Front desk staff average. Room okay. Area noisy and dirty. No pool.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonder stay - We will be back soon!

Easy check in, very friendly service. Beautiful courtyard and good location. Breakfast was a nice bonus. Will definitely be back!
Stayed 2 nights in Feb 2025

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

A truly lovely boutique hotel with a very comfortable room, lovely garden, and a very friendly, warm, accommodating staff. A gem!
Stayed 6 nights in Feb 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the traditional Mexican style of this hotel. The garden room was lovely with a terrace opening out to a beautiful green space. It felt very luxurious breakfast was included with our room. The plaza is right across the street. The town is very walkable. We would definitely come back.
Stayed 5 nights in Feb 2025

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Retreat on the Lake

Lovely quaint hotel in the heart of the strip. Delicious breakfast and lovely garden.
Stayed 2 nights in Jan 2025

8/10 Good

francisco

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Stayed 1 night in Jan 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, everything you need right outside. Staff was super friendly, definitely recommended. Will stay there again.
Stayed 4 nights in Dec 2024