Ratings based on 20 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Edmonton
Posted Feb. 1, 2024 on Expedia
Clean, large, location service & etc. I won’t hesitate to come back when I visit this city next time.
Comment from Hotel Management
Mar. 22, 2024 by lesley, Hotel Management
Dear Guest, Thank you for choosing Guangzhou ICC Ascott. We're glad to see that the whole staying experience has reached to your expectation. We looking forward to your next coming to Guangzhou and hope to see you at ICC Ascott next time.
by A traveller
Posted Dec. 27, 2023 on Expedia
"Stayed for two night. Firstly, the apartment facilities were great – smart TV, sound system, and washing machine were all well-equipped. However, the air conditioning was frustrating. Given the recent temperature fluctuations in Guangzhou, the night I stayed had already started to warm up, not so cold. Surprisingly, the apartment didn't allow guests to manually choose between cooling or heating modes. Okay, you could argue it's central air conditioning, but seriously, which central AC system is so outdated 😂? They don't even allow guests to make the most basic function choice, resulting in a night of explosive heat under the heating mode.
UPDATE: when checking out around noon today, I found that the air conditioner had automatically switched to cooling mode. Wow, it's truly advanced, adjusting according to the Guangzhou temperature. Impressive!"
by A traveller
Nice Apartments
Posted Dec. 14, 2023 on HotelsWe had a great stay at the Ascot ICC. short walk to the metro and good location. We would be happy to stay here again.
Was great to have our own laundry in the apartment.
by A traveller
Posted Nov. 26, 2023 on Expedia
A nice stay. Will surely choose this service apartment on my next visit.
by A traveller
Posted Nov. 19, 2023 on Expedia
Good location however WiFi signal need to be more stable
Comment from Hotel Management
Nov. 27, 2023 by lesley, Hotel Management
Thanks for taking your time to share feedbacks about your recent stay with us. We are committed to provide personalized service to every guest and we are glad to have your recoginition to it. We look forward to welcoming you back to ICC Star Residence Apartment in the near future.
by A traveller
Comfortable and clean rooms; so-so breakfast
Posted Nov. 17, 2023 on HotelsGreat stay. Comfortable and clean rooms. Breakfast was okay, it was located in a restaurant in the mall. Small selection and kind of cramp.
Comment from Hotel Management
Nov. 24, 2023 by lesley, Hotel Management
Thanks for taking your time to share feedbacks about your recent stay with us. We are committed to provide personalized service to every guest and we are glad to have your recoginition to it. We look forward to welcoming you back to ICC Star Residence Apartment in the near future.
by A traveller from Beirut
Posted Oct. 17, 2023 on Expedia
Comment from Hotel Management
Nov. 24, 2023 by lesley, Hotel Management
Thanks for taking your time to share feedbacks about your recent stay with us. We are committed to provide personalized service to every guest and we are glad to have your recoginition to it. We look forward to welcoming you back to ICC Star Residence Apartment in the near future.
by A traveller
Posted Jul. 28, 2023 on Expedia
Hotel was great, just wish the bathroom was cleaner...
Comment from Hotel Management
Aug. 3, 2023 by Winnie Liang, Hotel Management
Thank you for time to give us value comment. We will report to related department，and improve our service
by A traveller
Posted Jul. 25, 2023 on Expedia
by A traveller from mednih
Posted May 13, 2023 on Expedia
Communication was a real problem, they don't speak English
Comment from Hotel Management
May 29, 2023 by Winnie Liang, Hotel Management
Thank you for choosing Guangzhou ICC Ascott. We're glad to see that the whole staying experience has reached to your expectation. we will continue to strengthen the English training we have already started, and because of your kind reminder, we have deliberately added intensive training in different regional accents and expressions. We looking forward to your next coming to Guangzhou and hope to see you at Ascott ICC Guangzhou next time.
