Ratings based on 459 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Dec. 11, 2023 on Expedia
Great location and very friendly staff
Comment from Hotel Management
Dec. 11, 2023 by Nayanne, Hotel Management
Dear Edgar,Thank you very much for the positive review! It was a pleasure to welcome you!We hope to see you again on your next visit to GuarujáYours sincerely,Reserves departament
by A traveller
Great stay
Posted Oct. 6, 2023 on HotelsCentral, pool, beach, service all excellent
Comment from Hotel Management
Dec. 9, 2023 by Reservations department., Hotel Management
Dear Mr Robert,Thank you for your review and we look forward to hearing from you on your next visit to Guarujá.Yours sincerely,
by A traveller
Great Stay
Posted Oct. 6, 2023 on HotelsCentral, pool, beach, service all excellent
Comment from Hotel Management
Nov. 21, 2023 by Adélia Moraes, Hotel Management
Prezado Hospede!Agradecemos pelos Elogios e aguardamos seu retorno em sua próxima passagem pelo Guarujá.Atenciosamente,
by A traveller
Posted Nov. 2, 2022 on Expedia
hotel was ok, food can be improved and also room deco, cleanliness was exceptional
Comment from Hotel Management
Dec. 9, 2023 by Nayanne Victoria, Hotel Management
Dear Mrs Bia,Thank you very much for the compliments and suggestions.We await your return on your next visit to GuarujáYours sincerely,Reservations Department
by A traveller
Posted Feb. 20, 2022 on Expedia
Very clean and nice attention
Comment from Hotel Management
Dec. 9, 2023 by Nayanne, Hotel Management
Dear Mr Vicent,We thank you for the positive review and we are happy to know that you liked our Hotel.We hope to see you on your next visit to Guarujá!Yours sincerely,Reservs Departament
by A traveller
Thank you Hotel Ferraretto
Posted Nov. 20, 2021 on HotelsThe hotel is in a great location with easy access to the beach and close to the main shopping area and boardwalk. The hotels staff are very friendly and went a over and above to accommodate us on our recent visit. The restaurant is priced quite well and the food we tried was quite good. The rooms were clean and the only suggestion I have is that the beds could use a refresh. Great place for the price!
Comment from Hotel Management
Dec. 9, 2023 by Nayanne, Hotel Management
Dear Mr Gregory,Thank you for choosing to stay with us and for recording your experience, which certainly contributes to the choice of other travelers.We are happy for the compliments and will always be available to welcome you when you are in Guarujá again! Count on our team and be welcome at every opportunity!Yours sincerelyReserves Departament.
by A traveller
Posted Mar. 8, 2021 on Expedia
Comment from Hotel Management
Dec. 9, 2023 by Nayanne, Hotel Management
Prezado Sr Hospede,Lamentamos que sua experiência não tenha sido satisfatória.Esperamos recebê-lo em breve para que a má impressão seja revertida.Atenciosamente, Departamento de Reservas.
by A traveller
Posted Sep. 21, 2020 on Expedia
by A traveller
Posted Jan. 17, 2018 on Hotels
Recommended
for Everyoneby A traveller
Nice Hotel
Posted Oct. 5, 2015 on Expedia
Pros: Breakfast was good.
Cons: Was expecting better facilities.
Location: Beach
The hotel was just ok...by international standards it would not be rated as high..there was a hole in the ceiling of the dining room and some liquid dripped onto my shoulder..the rooms were nice however but the over upkeep on the hotel needs some work.
