InterContinental Real Guatemala by IHG

Family-friendly 5-star hotel near La Aurora Zoo

Choose dates to view prices

Where to?

Dates

May 2026

June 2026

4 restaurants, breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pet friendly
Free WiFi

Explore the area

14 Calle 2-51 Zona 10, Guatemala City, 01010 Guatemala

Place, Plaza Fontabella Shopping Center
‪3 min walk‬
Place, Oakland Mall
‪10 min walk‬
Place, La Aurora Zoo
‪14 min walk‬
Airport, Guatemala City (GUA-La Aurora Intl.)
‪5 min drive‬

Room options

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Premium Room, 1 King Bed, Club Lounge Access (High Floor)

Exceptional

City view
33 sq m
1 bedroom
Sleeps 2
1 King Bed

Classic Room, 1 King Bed, Accessible

Exceptional

City view
40 sq m
1 bedroom
Sleeps 2
1 King Bed

Premium Room, 2 Double Beds, Club Lounge Access (High Floor)

Exceptional

City view
37 sq m
1 bedroom
Sleeps 4
2 Double Beds

Classic Room, 2 Double Beds, Accessible

City view
35 sq m
1 bedroom
Sleeps 4
2 Double Beds

Suite, 1 Bedroom, City View (High Floor)

Excellent

City view
71 sq m
1 bedroom
Sleeps 3
1 Twin Bed

1 King Classic

Wonderful

City view
35 sq m
1 bedroom
Sleeps 2
1 King Bed

2 Double Classic

Wonderful

City view
40 sq m
1 bedroom
Sleeps 4
2 Double Beds

Standard Room

Very good

City view
39 sq m
1 bedroom
Sleeps 2
1 Twin Bed

Premium Room

City view
39 sq m
1 bedroom
Sleeps 2
1 Twin Bed

1 King Premium High Floor

Exceptional

City view
33 sq m
1 bedroom
Sleeps 2
1 King Bed

1 King Premium City View High Floor

City view
33 sq m
1 bedroom
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Club Lounge Access (High Floor)

Excellent

City view
42 sq m
1 bedroom
Sleeps 2
1 King Bed

2 Double Premium High Floor

Exceptional

City view
37 sq m
1 bedroom
Sleeps 4
2 Double Beds

1 King Classic City View

Exceptional

City view
35 sq m
1 bedroom
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Club Lounge Access

City view
39 sq m
1 bedroom
Sleeps 2
1 King Bed

2 Double Classic City View

City view
40 sq m
1 bedroom
Sleeps 4
2 Double Beds

About the area

Guatemala City

Zona 10 stay.Within a 15-minute walk of this Zona 10 hotel, you'll find Plaza Fontabella Shopping Center and Oakland Mall. La Aurora Zoo and Europlaza are also within 2 miles (3 km).

What's nearby

Avenida La Reforma - 3 min walk - 0.3 km
Plaza Fontabella Shopping Center - 3 min walk - 0.3 km
Oakland Mall - 10 min walk - 0.8 km
Embassy of Mexico in Guatemala - 11 min walk - 1.0 km
La Aurora Zoo - 14 min walk - 1.2 km

Getting around

La Aurora Intl. Airport (GUA) - 13 min drive

Restaurants

‪San Martín - ‬2 min walk
‪Restaurante La Poza - ‬2 min walk
‪McDonald's - ‬1 min walk
‪The Market - ‬1 min walk
‪Maya Lounge - ‬1 min walk

About this property

InterContinental Real Guatemala by IHG

Family-friendly 5-star hotel near La Aurora Zoo

InterContinental Real Guatemala by IHG offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour health club, and a hot tub. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 20 meeting rooms. Event space at this hotel measures 6186 square feet (575 square meters) and includes a conference center. A children's pool, a sauna, and a library are also featured at the luxury InterContinental Real Guatemala by IHG. A shuttle from the airport to the hotel (available on request) and an area shuttle are available for a fee.

This 5-star Guatemala City hotel is smoke free.

1 building

239 guestrooms or units

15 levels

4 dining venues

6186 sq ft of conference space

575 sq m of conference space

Built in 2000

Manager's reception (free)

Deli

Poolside lounge chairs

Conference center

Business facilities

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Library

Terrace

Garden

Gift shop

Newspapers in lobby (free)

Bellhop

Elevator

No smoking on site

Bar or lounge

Coffee shop

InterContinental Real Guatemala by IHG offers 239 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 48-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

This Guatemala City hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Similar properties

Pool
Hot tub
Spa
Free airport shuttle

CA $180 total

includes taxes & fees

Jun 14 - Jun 15

Property amenities

Family friendly

2 outdoor pools
Children's pool
High chair
In-room babysitting (surcharge)
In-room crib
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Internet

Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available
Airport pick-up shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times and on request
Area shuttle (surcharge)

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GTQ 159 per person
4 restaurants
A bar/lounge
A coffee shop/cafe
Couples/private dining
Free daily manager's reception
Snack bar/deli

Things to do

2 outdoor pools
24-hour health club
Art gallery
Children's pool
Full-service spa
Hot tub
Library
Sauna

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Braille/raised signage
Elevator (31 inch wide door)
Grab bar in bathtub (33 inches high)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (43 inches high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

Room amenities

Entertainment

48-inch LED TV with premium cable channels
iPod dock

Bedroom

Blackout drapes
Egyptian cotton sheets
Free crib
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Food and drink

Champagne service
Coffee/tea maker
Free bottled water
Limited room service
Minibar
Restaurant dining guides

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Free daily newspapers
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Late check-in fee for check-in between midnight and 3:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets: GTQ 1200 per pet, per stay (maximum GTQ 1200 per stay)
Only dogs and cats are allowed
Maximum 2 (weight limit: 30 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for GTQ 160.0 per night.

Free cribs (infant beds)!

Property payment types

Important information

Fees

Parking is included for 1 vehicle per reservation. A parking fee of GTQ 160 applies for each additional vehicle.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GTQ 159 per person
Airport shuttle fee: GTQ 144 per vehicle (maximum occupancy 3)
Pet fee: GTQ 1200 per pet, per stay (maximum GTQ 1200 per stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between midnight and 3:00 PM
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GTQ 160.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guatemala InterContinental

InterContinental Guatemala

InterContinental Real Guatemala

Real Guatemala InterContinental

Real InterContinental Guatemala

Real InterContinental Hotel Guatemala

Intercontinental Guatemala City

Real Intercontinental Guatemala City

Real InterContinental Guatemala Guatemala City

Real Intercontinental Guatemala Hotel Guatemala City

Real InterContinental Guatemala Hotel

Real InterContinental Guatemala

Real InterContinental Guatemala by IHG Hotel

Frequently asked questions

How close is InterContinental Real Guatemala by IHG to the airport?

InterContinental Real Guatemala by IHG is 2.5 mi (13-min drive) away from the La Aurora Intl. Airport (GUA) airport, the closest popular airport to the property.

How much does it cost to stay at InterContinental Real Guatemala by IHG?

As of May 17, 2026, prices found for a 1-night stay for 2 adults at InterContinental Real Guatemala by IHG on Jun 14, 2026 start from CA $197, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does InterContinental Real Guatemala by IHG have an airport shuttle?

InterContinental Real Guatemala by IHG offers a shuttle from the airport to the hotel from 5:00 AM to 11:00 PM, at scheduled times, for a charge of GTQ 144 per vehicle.

Does InterContinental Real Guatemala by IHG offer free breakfast?

Free breakfast isn’t provided at InterContinental Real Guatemala by IHG, but buffet breakfast is offered for a fee of GTQ 159 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at InterContinental Real Guatemala by IHG?

No, there is no casino at this hotel.

What time is check-in at InterContinental Real Guatemala by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at InterContinental Real Guatemala by IHG?

Free parking is not available at this hotel.

Does InterContinental Real Guatemala by IHG have a pool?

InterContinental Real Guatemala by IHG features 2 outdoor pools and a children's pool.

Does InterContinental Real Guatemala by IHG have a restaurant?

There are 4 onsite restaurants, offering options like international cuisine and light fare.

Does InterContinental Real Guatemala by IHG have a spa?

This hotel has a spa, which features Swedish massages, mani/pedis, and reflexology.

How close is InterContinental Real Guatemala by IHG to downtown Guatemala City?

InterContinental Real Guatemala by IHG is 2.6 mi away from Guatemala City.

InterContinental Real Guatemala by IHG Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

10/10 Excellent

Gabriella, Bal Harbour

Feb 10, 2026

Stayed 2 nights in Feb 2026

6/10 Okay

melanie

Feb 9, 2026

Liked: Cleanliness, amenities, property conditions & facilities

We were first put on level 9 where we were above the Blu and the music was vibrating in our room. We called and asked to turn it down but they said it would go to midnight. We asked to change rooms so they gave us a room on 1508 which was better as we were watching TV but from 10 floors up we still heard the music until 1 am! I don’t understand why you would need the music so loud that it would travel 10 floors up. At least invest in putting sound proof ceilings why would you put all your guest through that loud music?

Stayed 1 night in Feb 2026

10/10 Excellent

Manuel

Feb 6, 2026

Stayed 2 nights in Feb 2026

10/10 Excellent

Joni

Travelled with family

Feb 5, 2026

Liked: Cleanliness, property conditions & facilities

Love everything about the hotel it’s our second time staying there. We will be back again

Stayed 1 night in Jan 2026

10/10 Excellent

melanie

Travelled with family

Feb 1, 2026

Liked: Cleanliness, property conditions & facilities

The room was really cold but stay was nice

Stayed 2 nights in Jan 2026

10/10 Excellent

Kevin

Feb 1, 2026

Stayed 2 nights in Jan 2026

6/10 Okay

Petrit

Feb 1, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Staff was not friendly at all. Ordering room service was impossible

Stayed 1 night in Jan 2026

6/10 Okay

Ana Maria

Business traveller

Jan 28, 2026

Liked: Cleanliness

Room - bathroom sink didn’t drain properly and shower head through water everywhere and it was very hard to control water temperature. The room temperature was set at 19C and you couldn’t regulate to a warmer temperature. It got very could. They didn’t have an extra blanket in the closet. Apparently I had to request if I got cold. Service - trying to order room service was difficult. The food was delivered +90mins after order (a beef carpaccio, chicken broth and a cappuccino). Had to call 3 times to see what was happening. Have to recognize staff was very nice and apologetic x the delay. I was not charged for the order. Next morning they also included as part of the apology when I ordered a cappuccino and yogurt to waive the costs.

Stayed 2 nights in Jan 2026

10/10 Excellent

Christopher

Jan 25, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Very clean, lot of places to go inside the hotel, dinner, bar, etc. Staff willing to help.

Stayed 4 nights in Jan 2026

2/10 Terrible

Evelyn

Jan 18, 2026

Stayed 1 night in Jan 2026

6/10 Okay

Henry

Jan 10, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Very nice room and service was great!

Stayed 2 nights in Dec 2025

10/10 Excellent

Doris Marie

Jan 10, 2026

Liked: Cleanliness, staff & service, amenities

Yes

Stayed 1 night in Jan 2026

10/10 Excellent

Oleg

Jan 10, 2026

Stayed 2 nights in Dec 2025

10/10 Excellent

Richard

Travelled with family

Jan 9, 2026

Liked: Cleanliness, staff & service, amenities

Staff were fantastic and helpful!

Stayed 1 night in Jan 2026

10/10 Excellent

Santos

Jan 9, 2026

Stayed 1 night in Jan 2026

2/10 Terrible

JORGE

Jan 5, 2026

Stayed 3 nights in Jan 2026

8/10 Good

AASHTHA

Travelled with family and small children

Jan 5, 2026

Liked: Cleanliness, property conditions & facilities

No club facilities

Stayed 1 night in Dec 2025

10/10 Excellent

Dublas

Jan 5, 2026

Stayed 2 nights in Dec 2025

10/10 Excellent

Marisol

Travelled with family

Jan 3, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The staff, the amenities, the cleanliness. Everything was beautiful.

Stayed 4 nights in Dec 2025

10/10 Excellent

maria

Jan 2, 2026

Stayed 2 nights in Dec 2025

10/10 Excellent

Imani

Travelled with partner

Jan 2, 2026

Liked: Cleanliness, property conditions & facilities

My stay was great, spent my birthday & New Years at the property and i have no complaints. The staff were great , food was great , location was great . i definitely will be returning .

Stayed 5 nights in Dec 2025

10/10 Excellent

Isis Serenity, Grove City

Dec 27, 2025

Stayed 3 nights in Dec 2025

10/10 Excellent

Elizabeth Tatiana

Travelled with family

Dec 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2025

8/10 Good

Ana

Dec 24, 2025

Liked: Cleanliness, staff & service

Room needs updates, specifically the bathroom, old tub,

Stayed 3 nights in Dec 2025

10/10 Excellent

Luis Enrique, Palmhurst

Dec 20, 2025

Stayed 2 nights in Dec 2025

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InterContinental Real Guatemala by IHG

Choose dates to view prices

Photo gallery for InterContinental Real Guatemala by IHG

Reviews

Popular amenities

Explore the area

Room options

View all photos for Premium Room, 1 King Bed, Club Lounge Access (High Floor)

Premium Room, 1 King Bed, Club Lounge Access (High Floor)

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible

View all photos for Premium Room, 2 Double Beds, Club Lounge Access (High Floor)

Premium Room, 2 Double Beds, Club Lounge Access (High Floor)

View all photos for Classic Room, 2 Double Beds, Accessible

Classic Room, 2 Double Beds, Accessible

View all photos for Suite, 1 Bedroom, City View (High Floor)

Suite, 1 Bedroom, City View (High Floor)

View all photos for 1 King Classic

1 King Classic

View all photos for 2 Double Classic

2 Double Classic

View all photos for Standard Room

Standard Room

View all photos for Premium Room

Premium Room

View all photos for 1 King Premium High Floor

1 King Premium High Floor

View all photos for 1 King Premium City View High Floor

1 King Premium City View High Floor

View all photos for Junior Suite, 1 King Bed, Club Lounge Access (High Floor)

Junior Suite, 1 King Bed, Club Lounge Access (High Floor)

View all photos for 2 Double Premium High Floor

2 Double Premium High Floor

View all photos for 1 King Classic City View

1 King Classic City View

View all photos for Junior Suite, 1 King Bed, Club Lounge Access

Junior Suite, 1 King Bed, Club Lounge Access

View all photos for 2 Double Classic City View

2 Double Classic City View

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About the area

Guatemala City

What's nearby

Getting around

Restaurants

About this property

InterContinental Real Guatemala by IHG

Similar properties

Barceló Guatemala City

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

InterContinental Real Guatemala by IHG Reviews

Reviews