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The Tray Hotel Hai Phong

Property class: 4
4-star spa hotel in Gia Vien

Choose dates to view prices

Photo gallery for The Tray Hotel Hai Phong

A modern spa room with a large oval bathtub, a smaller rectangular tub, and a separate shower area.
A hallway with a mural of a waterfall and a stone bridge.
A multi-story hotel with a prominent sign reading "The TRAY Hotel".
A hotel lobby with a reception desk, a chandelier, a large decorative wall piece, and a flower arrangement.
A breakfast table with plates of food, a vase with flowers, and a window with curtains.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
47 Lach Tray, Ngo Quyen, Hai Phong
  • Place, Lach Tray Stadium
    ‪7 min walk‬
  • Place, Hai Phong Opera House
    ‪18 min walk‬
  • Place, Hai Phong Museum
    ‪5 min drive‬
  • Airport, Cat Bi Intl. Airport (HPH)
    ‪14 min drive‬

Room options

View all photos for Superior Room

A hotel room with two beds, a desk, a TV, and a window with curtains.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

A hotel room with two beds, a desk, a TV, and a window with curtains.

Deluxe Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

A hotel room with a sofa, a wooden coffee table with a tray, a desk with a chair, a television, and a large window with curtains.

Junior Suite

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Nam Cuong Suite

A hotel room with a large bed, two bedside lamps, a desk with a lamp, a chair, and a view of the cityscape through the window.

Nam Cuong Suite

  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Lach Tray

Gia Vien stay.With a stay at this Gia Vien hotel, you'll be within half a mile (1 km) of Lach Tray Stadium and 2 miles (3 km) of Hai Phong Opera House. Tam Bac Lake and Queen of the Rosary Cathedral are also within 2 miles (3 km).

What's nearby

  • Lach Tray Stadium - 7 min walk - 0.6 km
  • Hai Phong Opera House - 18 min walk - 1.6 km
  • Du Hang Pagoda - 4 min drive - 1.5 km
  • Aeon mall lê chân hải phòng - 5 min drive - 2.6 km
  • Hai Phong Museum - 5 min drive - 1.5 km

Getting around

  • Hai Phong Train Station - 16 min walk
  • Cat Bi Intl. Airport (HPH) - 7 min drive

Restaurants

  • ‪Bánh Đa Cua Bà Cụ - ‬8 min walk
  • ‪Cà phê cốt dừa cô Hạnh - ‬11 min walk
  • ‪Bánh Đa Cua Bà Cụ - ‬2 min walk
  • ‪Jollibee - ‬10 min walk
  • ‪Sủi dìn Cầu Đất - ‬11 min walk

About this property

The Tray Hotel Hai Phong

4-star spa hotel in Gia Vien
The Tray Hotel Hai Phong offers its guests a full-service spa, an indoor pool, and a hot tub. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 2 meeting rooms. Event space at this hotel measures 1184 square feet (110 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the business-friendly The Tray Hotel Hai Phong. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hai Phong Municipality hotel.

  • 78 guestrooms or units
  • 2 dining venues
  • 1184 sq ft of conference space
  • 110 sq m of conference space
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
The Tray Hotel Hai Phong offers 78 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy.

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Property amenities

Family friendly

  • Children's pool
  • Fenced pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: VND 300,000 for adults and VND 300,000 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Tray Hotel Hai Phong

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 300000 for adults and VND 300000 for children
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 72 hours prior to check-in.

Outside food is not permitted on the premises.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Nam Cuong Haiphong
Nam Cuong Hotel
Nam Cuong Hotel Haiphong
Nam Cuong Hai Phong Hotel
Nam Cuong Hai Phong
The Tray Hotels
The Tray Hotel Hotel
The Tray Hotel Hai Phong
Nam Cuong Hai Phong Hotel
The Tray Hotel Hotel Hai Phong

Frequently asked questions

How close is The Tray Hotel Hai Phong to the airport?

The Tray Hotel Hai Phong is 3.6 mi (7-min drive) away from the Cat Bi Intl. Airport (HPH) airport, the closest popular airport to the property.

How much does it cost to stay at The Tray Hotel Hai Phong?

As of Oct 19, 2026, prices found for a 1-night stay for 2 adults at The Tray Hotel Hai Phong on Oct 21, 2026 start from CA $63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Tray Hotel Hai Phong have an airport shuttle?

The Tray Hotel Hai Phong offers an airport shuttle.

Does The Tray Hotel Hai Phong offer free breakfast?

Free breakfast isn’t provided at The Tray Hotel Hai Phong, but buffet breakfast is offered for a fee of VND 300000 for adults and VND 300000 for children. It's available every day from 6:00 AM to 9:00 AM.

Is there a casino at The Tray Hotel Hai Phong?

No, there is no casino at this hotel.

What time is check-in at The Tray Hotel Hai Phong?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at The Tray Hotel Hai Phong?

This hotel offers free self parking and valet parking.

Does The Tray Hotel Hai Phong have a pool?

The Tray Hotel Hai Phong features an indoor pool and a children's pool. Guests can enjoy pool access from 6:30 AM to 10:00 PM.

Does The Tray Hotel Hai Phong have a restaurant?

Yes, there are 2 restaurants on site.

Does The Tray Hotel Hai Phong have a spa?

This hotel has a spa, which features body treatments, facials, and Thai massages.

How close is The Tray Hotel Hai Phong to downtown Hai Phong Municipality?

The Tray Hotel Hai Phong is 0.2 mi away from Lach Tray.

The Tray Hotel Hai Phong Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 15 reviews
Rating 8 - Good. 4 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 2 out of 15 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel and convenient location. Staff is very attentive and helpful.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing i would suggest is to inform guests about the key policy. We were not aware of the charge for lost keys. In our country, you can ask for as many keys as you want and you dont need to return them. Thank you.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
酒店設施較舊，房間有點霉味，入住當晚在房間還看到一隻大壁虎，床墊太軟，早餐選擇太少，幸好酒店周邊很多食店
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ヨーロッパの良き古さをイメージできる内装でした。 コストパフォーマンスは良いと思います。
Stayed 2 nights in Jul 2018
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, room comfort

Not a good service

Night staff was not nice at the furst day and he cheated the currency conversion. I found that out on the next day. He wasn't nice on the second day either. I also booked a taxi but the taxi came 30 mins late so I was almost late for my flight. Hotel was very expensive compare to its facilities and its service. Hot noodle breakfast was very good though.
Verified review

8/10 Good

Stayed 1 night in Dec 2025
Verified review

8/10 Good

Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Stayed 2 nights in May 2024
Verified review

2/10 Terrible

Stayed 3 nights in Jan 2024
Verified review

2/10 Terrible

Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Stayed 2 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019