Ratings based on 343 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
81% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jan. 11, 2024 on Expedia
Loved the Japanese style room. Breakfast and dinner buffet had a lot of dishes to offer. Loved that the ubako station is a short quick walk away. Very convenient for riding the tram either up to the volcanic area and then on to other sites or down to the ship and bus.
5 out of 5
by A traveller

Posted Jan. 10, 2024 on Expedia
It was an amazing stay! It is tough to get to from Tokyo but they have a 3 day pass that lets you on all the buses,trains,sky lifts and boats that it is seriously worth it. The buffet here is a 10/10 and the robes are amazing. The onset is clean and friendly overall a great atmosphere.
4 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 20, 2023 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 20, 2023 on Expedia
5 out of 5
by A traveller

Posted Dec. 19, 2023 on Expedia
It was my first onsen experience and it was nice, warm and relaxing. But I do not have other onsen places to compare to. It was a very foggy day and I cannot see the beautiful scenery outside. The buffet dinner and breakfast have a lot of variety of food and very good overall.
5 out of 5
by A traveller

Posted Dec. 12, 2023 on Expedia
The view of Mt Fuji was stunning. The staff were friendly and helpful. A variety of food at both the breakfast and dinner buffets. The onsen was relaxing.
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 6, 2023 on Expedia
5 out of 5
by A traveller

Posted Dec. 2, 2023 on Expedia
Good in all areas, wide variety of food for dinner and breakfast. Good size for onsen.
5 out of 5
by A traveller

Posted Nov. 15, 2023 on Wotif
nd dinner was included which was wonderful. We had a lovely time enjoying a traditional Japanese room which was very comfortable. The onsen was a lovely experience. The hotel had a resort feel to it. We enjoyed ourselves very much. Would definitely come again.
4 out of 5
by A traveller

Posted Oct. 27, 2023 on Expedia
Beautiful location with amazing view of Mount Fuji. Really nice to get away from the busy city and nearby cable car ride to the lakes. The outdoor spa was lovely too. Food at hotel wasn’t great and hotel is antiquated but maybe part of its charm.