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Hotel Nanpuso

4.5 star property
4.5-star luxury ryokan near Hakone Kowakien Yunessun

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Photo gallery for Hotel Nanpuso

Japanese and Western style room with Open-Air Hot Spring Bath typeA - Non smoking | Bathroom
Japanese style room with Open-Air Hot Spring Bath typeB1 - Non smoking
Japanese style premium suite room with Open-Air Hot Spring Bath typeZ - Non smoking | Bathroom
Japanese and Western style room with Open-Air Hot Spring Bath typeS - Non smoking | Bathroom
Hot springs

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
179 Yumotochaya, Hakone, Kanagawa, 250-0312
  • Place, Hakone Hot Springs
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Gyokuren Shrine
    ‪10 min walk‬

Room options

View all photos for Standard Japanese-Western Room, Non Smoking

Down comforters, in-room safe, iron/ironing board, free WiFi

Standard Japanese-Western Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons
  • Mountain view

View all photos for Standard Japanese-Style Room, Non Smoking

Standard Japanese-Style Room, Non Smoking

Standard Japanese-Style Room, Non Smoking

  • 40 sq m
  • Sleeps 5
  • 5 Twin Futons
  • River view

View all photos for Japanese and Western style room with Open-Air Hot Spring Bath typeA - Non smoking

Down comforters, in-room safe, iron/ironing board, free WiFi

Japanese and Western style room with Open-Air Hot Spring Bath typeA - Non smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Futons
  • River view

View all photos for Japanese style room with Open-Air Hot Spring Bath typeE - Non smoking

Down comforters, in-room safe, iron/ironing board, free WiFi

Japanese style room with Open-Air Hot Spring Bath typeE - Non smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 4 Twin Futons
  • River view

View all photos for Standard Room, Non Smoking

Down comforters, in-room safe, iron/ironing board, free WiFi

Standard Room, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons
  • River view

View all photos for Japanese and Western style room with Open-Air Hot Spring Bath typeC - Non smoking

Japanese and Western style room with Open-Air Hot Spring Bath typeC - Non smoking

Japanese and Western style room with Open-Air Hot Spring Bath typeC - Non smoking

  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese and Western style room with Open-Air Hot Spring Bath typeS - Non smoking

Down comforters, in-room safe, iron/ironing board, free WiFi

Japanese and Western style room with Open-Air Hot Spring Bath typeS - Non smoking

  • Sleeps 2
  • 2 Twin Futons

View all photos for Japanese style room with Open-Air Hot Spring Bath typeB1 - Non smoking

Japanese style room with Open-Air Hot Spring Bath typeB1 - Non smoking

Japanese style room with Open-Air Hot Spring Bath typeB1 - Non smoking

  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese style room with Open-Air Hot Spring Bath typeB2 - Non smoking

Japanese style room with Open-Air Hot Spring Bath typeB2 - Non smoking

Japanese style room with Open-Air Hot Spring Bath typeB2 - Non smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

View all photos for Standard Japanese style room with small garden- Non smoking

Standard Japanese style room with small garden- Non smoking

Standard Japanese style room with small garden- Non smoking

  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese style premium suite room with Open-Air Hot Spring Bath typeZ - Non smoking

Japanese style premium suite room with Open-Air Hot Spring Bath typeZ - Non smoking

Japanese style premium suite room with Open-Air Hot Spring Bath typeZ - Non smoking

  • Sleeps 6
  • 2 Twin Beds OR 4 Twin Futons

View all photos for Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

Down comforters, in-room safe, iron/ironing board, free WiFi

Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 4 Twin Futons

View all photos for Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

Down comforters, in-room safe, iron/ironing board, free WiFi

Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

  • Sleeps 4
  • 4 Twin Futons

View all photos for Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

Down comforters, in-room safe, iron/ironing board, free WiFi

Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

  • Sleeps 4
  • 4 Twin Futons

About the area

Hakone

Yumoto stay.At this Yumoto ryokan, you'll be within a 5-minute walk of Hakone Hot Springs and Tenzan Onsen. Tamadare Falls and Gyokuren Shrine are also within half a mile (1 km).

What's nearby

  • Hakone Hot Springs - 1 min walk - 0.0 km
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Tamadare Falls - 9 min walk - 0.8 km
  • Gyokuren Shrine - 10 min walk - 0.9 km
  • Sounji Temple - 19 min walk - 1.7 km

Getting around

  • Hakone Yumoto Station - 8 min drive
  • Kowakidani Station - 13 min drive
  • Haneda Airport (HND) - 103 min drive

Restaurants

  • ‪はつ花そば 本店 - ‬16 min walk
  • ‪囲炉裏茶寮八里 - ‬4 min drive
  • ‪茶のちもと - ‬16 min walk
  • ‪箱根浪漫亭湯本店 - ‬17 min walk
  • ‪ハイカラ中華 日清亭 - ‬18 min walk

About this property

Hotel Nanpuso

4.5-star luxury ryokan near Hakone Kowakien Yunessun
There's a coffee shop/cafe on site. WiFi is free in public spaces. Hotel Nanpuso offers its guests hot springs, a seasonal outdoor pool, and a children's pool. Spa services, a vending machine, and shopping on site are also featured at the luxury Hotel Nanpuso. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Hakone ryokan.

  • 112 guestrooms or units
  • 6 levels
  • 2 buildings
  • Built in 1965
  • Umbrellas for the pool
  • Charging station for electric cars
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
Hotel Nanpuso offers 112 air-conditioned accommodations with safes and slippers. Beds feature down comforters. Digital television is provided.

Bathrooms include separate bathtubs and showers, toilets with an electronic bidet, hair dryers, and children's slippers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.

Public bath/onsen services include an indoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are 2 indoor/outdoor hot springs open between 6:00 AM and midnight. The temperature in the hot springs is set to 108°F.

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Property amenities

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's pool
  • High chair
  • Lifeguards on site
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • A coffee shop/cafe
  • Kaiseki meal

Things to do

  • 2 indoor/outdoor hot springs
  • Children's pool
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch TV with digital channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Children's slippers
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Tatami (woven mat) flooring
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open July 20 and close August 31.
  • Pool access available from 9:30 AM to 4:30 PM.
  • Hot springs access available from 6:00 AM to midnight.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Hotel Nanpuso Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 49 out of 85 reviews
Rating 8 - Good. 23 out of 85 reviews
Rating 6 - Okay. 10 out of 85 reviews
Rating 4 - Poor. 1 out of 85 reviews
Rating 2 - Terrible. 2 out of 85 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Gertruida

Liked: Staff & service
Disliked: Cleanliness
room good size. Extremely dusty in the carpeted area - there was a bedside table (unmovable) between the 2 beds with an extremely thick layer of dust that seems (and smelled) like it's not been cleaned in years. Don't stay if any allergies
Stayed 2 nights in Oct 2025

10/10 Excellent

Vladimir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Nanpuso in Hakone was just amazing. The hotel offers beautiful hot springs and a relaxing atmosphere surrounded by nature. We stayed in a room with an open-air bath, which was a truly special experience, peaceful, private, and perfect after a long day of exploring. The staff were friendly and welcoming, and everything was clean and comfortable. This hotel is perfect for anyone looking to enjoy Hakone’s traditional charm and natural beauty in a relaxing, luxurious way. We would love to come back again!
Stayed 1 night in Oct 2025

10/10 Excellent

Susan, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice although our “garden” view was just a tiny patch of grass and some rocks. The service was excellent at this hotel. The onsen was nice although there wasn’t an outdoor area, just a large rectangular pool. Very nice Kaiseki dinner served in the room.
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos Jimenez

Stayed 2 nights in Oct 2025

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
No options for dinner menu and timing of dinner
Stayed 1 night in Oct 2025

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room, great food,
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend splurging for the upgraded room with the open-air hot spring bath and full kaiseki dinner. It is a big step up from the standard room and absolutely worth it. The private hot spring on the balcony is incredible, especially after a long day of exploring or hiking. Dinner service was excellent — the young lady who served me was polite, professional, and very accommodating despite the language difference. Breakfast the next morning was also great, with a wide variety of dishes. A wonderful, memorable Hakone experience.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Nanpuso has an older, traditional feel, which adds to the charm of this type of Hakone onsen hotel. The room was spacious and comfortable, if a bit old fashioned, and the staff were professional and kind. Dining options are limited, especially midweek or if you do not plan to go back into town, so it is best to book a room that includes meals. Overall a relaxing and pleasant stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Max

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very welcoming and friendly. Attentive and patient.
Stayed 1 night in Oct 2025

8/10 Good

yutong

Stayed 1 night in Oct 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was outstanding and the staff was very accommodating. We fell in love the the local area and the private open air hot spring was amazing.
Stayed 1 night in Oct 2025

10/10 Excellent

Emma

Liked: Staff & service, property conditions & facilities
My Hotel Nanpuso experience was wonderful. The thoughtful support of the staff, the wonderful traditional Japanese facilities including hot spring baths, ensured my stay could not have been better! Thank you
Stayed 1 night in Sep 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel, my room, the private onsen on the balcony of my room, the food, and the staff. Although it was difficult at times during my stay to communicate with all the staff in English, some staff, who were conversant in English, were able to assist me. Otherwise, I had a very nice time and enjoyed the property very much.
Stayed 3 nights in Sep 2025

10/10 Excellent

Htay

Liked: Cleanliness
Excellent service
Stayed 1 night in Sep 2025

6/10 Okay

Adam

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Merche

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

jessica, meridian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and onsen spa , had tradition dinner in our room , then breakfast buffet , super nice,
Stayed 1 night in Jul 2025

8/10 Good

Mitsunobu

Travelled with group
Liked: Staff & service, room comfort

The cost of accommodation is on the low side.

Facility is very old
Stayed 1 night in Aug 2025

10/10 Excellent

Kin Keung

Liked: Cleanliness, staff & service, property conditions & facilities
Very good food.
Stayed 3 nights in May 2025

10/10 Excellent

Adolfo

Stayed 2 nights in Jun 2025

10/10 Excellent

Maeng ho, FAIRFAX

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Extremely generous customer service and excellent breakfast and dinner choices
Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Truly Authentic Japanese Experience – Simply Unforgettable! Staying at Hotel Nanpuso was like stepping into the heart of traditional Japan. From the moment we arrived, we were immersed in authentic cultural touches — the beautiful architecture, serene surroundings, and the warm hospitality. The traditional yukata clothing provided made the experience feel even more special and immersive. The hot spring (onsen) was absolutely relaxing, and the setting was peaceful and beautifully maintained. The entire hotel, from the design to the atmosphere, radiated elegance and tradition. Every corner of the building and its surrounding nature made us stop and admire. If you're looking for a true Japanese experience, this is the place. Just wow. Highly recommended!
Stayed 1 night in May 2025

10/10 Excellent

lisa-maria

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Colin

Stayed 2 nights in Apr 2025