See all properties

The Fujiya Hotel

5.0 star property
5-star luxury ryokan near Hakone Open Air Museum

Choose dates to view prices

Photo gallery for The Fujiya Hotel

Exterior
FLOWER PALACE JUNIOR SUITE
3 restaurants, breakfast, lunch, dinner served; French cuisine
Garden
FLOWER PALACE HERITAGE ROOM

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
359 Miyanoshita, Hakone, Kanagawa-ken, 250-0404
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Open Air Museum
    ‪12 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪2 min drive‬

About the area

Hakone

Miyanoshita stay.Your stay at this Miyanoshita ryokan places you within 2 miles (3 km) of Hakone Open Air Museum and Hakone Kowakien Yunessun. Hakone Gora Park and Ōwakudani are also within 3 miles (5 km).

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Open Air Museum - 12 min walk - 1.0 km
  • Okada Museum of Art - 2 min drive - 1.7 km
  • Hakone Kowakien Yunessun - 2 min drive - 1.7 km
  • Hakone Gora Park - 3 min drive - 1.4 km

Getting around

  • Hakone Miyanoshita Station - 5 min walk
  • Kowakidani Station - 14 min walk
  • Haneda Airport (HND) - 125 min drive

Restaurants

  • ‪箱根餃子センター - ‬3 min drive
  • ‪The Hakone Open-Air Museum Café - ‬4 min drive
  • ‪NARAYA CAFE - ‬5 min walk
  • ‪たび屋 TABIYA'S - ‬18 min walk
  • ‪奈可むら - ‬19 min walk

About this property

The Fujiya Hotel

5-star luxury ryokan near Hakone Open Air Museum
The Fujiya Hotel offers its guests a full-service spa, hot springs, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A seasonal outdoor pool, a fitness center, and a library are also featured at the luxury The Fujiya Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Hakone ryokan.

  • 120 guestrooms or units
  • 6 levels
  • 6 buildings
  • 3 dining venues
  • Meeting rooms
  • Built in 1878
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
The Fujiya Hotel offers 120 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Hakone ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 2:00 PM to 1:00 AM. There are 2 hot springs open between 2:00 PM and 1:00 AM.

Similar properties

Suite, 2 Single Beds, River View (Private Hot Spring) | Bathroom
Hotel Indigo Hakone Gora by IHG
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 999 reviews
The price is CA $308
CA $393 total
Apr 26 - Apr 27
Hotel Indigo Hakone Gora by IHG

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: JPY 4,900 for adults and JPY 2,600 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Kaiseki meal

Things to do

  • 2 hot springs
  • Books
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Seasonal outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with digital channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals and bedding are not included in the Breakfast Included rate for children ages 0-5.
Guests booked in dinner inclusive rates must check-in by 8 PM to receive dinner, served in the restaurant. Guests arriving from 8-9 PM must contact the property in advance to reserve dinner, served in the guestroom.
This property's restaurant tables can seat up to 4. Groups of 13 guests or more must contact the property in advance to reserve restaurant space.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 10120.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 4900 for adults and JPY 2600 for children
  • Rollaway bed fee: JPY 10120.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the public bathing facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Guests traveling with a service animal must contact the property in advance.

We should mention

  • The seasonal pool will open July 07 and close August 31.
  • Pool access available from 7:00 AM to 9:00 PM.
  • Hot springs access available from 2:00 PM to 1:00 AM.
  • Reservations are needed for massage services. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fujiya Hakone
Fujiya Hotel
Fujiya Hotel Hakone
Hotel Fujiya
Fujiya Hotel Hakone Machi
Fujiya Hotel Ryokan
Fujiya Hotel Hakone
Fujiya Hotel Ryokan Hakone

The Fujiya Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 555 out of 795 reviews
Rating 8 - Good. 185 out of 795 reviews
Rating 6 - Okay. 36 out of 795 reviews
Rating 4 - Poor. 11 out of 795 reviews
Rating 2 - Terrible. 8 out of 795 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

andrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Dec 2025

10/10 Excellent

Bodi

Stayed 2 nights in Dec 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, great staff,
Stayed 2 nights in Dec 2025

10/10 Excellent

Hikari

Stayed 1 night in Apr 2024

10/10 Excellent

Raymond

Stayed 2 nights in Dec 2025

10/10 Excellent

wingkin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staffs are very friendly. They have foreign staffs for western visitors. The hotel is very clean. I like their onsen, clean and quiet.
Stayed 2 nights in Dec 2025

10/10 Excellent

Leticia

Liked: Cleanliness, amenities, property conditions & facilities
I loved it
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic!
Stayed 2 nights in Nov 2025

10/10 Excellent

joanne

Stayed 1 night in Dec 2025

10/10 Excellent

Maite

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved absolutely everything about our stay The Fugiya Hotel. A highlight of an incredible trip to Japan.
Stayed 1 night in Nov 2025

10/10 Excellent

Jimin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Very professional and kind staffs. The room was very spacious and clean. It was definitely one of the best hotels we stayed in!
Stayed 1 night in Nov 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Maite

Stayed 2 nights in Nov 2025

10/10 Excellent

Jingyi

Stayed 1 night in Nov 2025

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service
Room was huge, spotless, and nice. Was a little perturbed by the number of giant hornets I saw, but that's the mountains in fall for you. Really historic and beautiful place. Food options within the hotel were strange and annoyingly expensive - I get that it's a 5 star hotel but not everyone wants to shell out a ton of money to eat there and it's one of the furthest hotels from the main parts of town so it feels exploitative of a captive audience. Food was Ryokan style, which was fine, especially if you're looking for that kind of service. I've stayed in cheaper onsen Ryokans that had more convenience regarding food that didn't feel like I was getting baited.
Stayed 2 nights in Nov 2025

10/10 Excellent

Megan

Stayed 1 night in Nov 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities
The complex property as well as the location in Hakone is beautiful. It’s conveniently walkable to the rail station.
Lobby
Front
Lobby
Museum
Stayed 2 nights in Nov 2025

10/10 Excellent

Milad

Liked: Cleanliness, staff & service, amenities
The room was perfect. We had a great time at Fujiya hotel. I hope we can come back sometime soon!
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

Hongxiang

Stayed 1 night in Oct 2025

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and our room was so beautiful and the service was great. While all of the staff were great, we were really impressed by the trainee bell hop who helped us carry all of our luggage and was very sweet. Highly recommend!
Stayed 2 nights in Oct 2025

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a magical hotel complex! The buildings and grounds are absolutely beautiful and impeccably maintained. The hospitality we experienced was like none other. The hotel was easily accessed via the Tozan train. It's a short walk to the hotel from Miyanoshita Station, but there is a hotel shuttle available if preferred. We stayed in the Forest Wing and the rooms were comfortable (firm mattress!) and clean. The breakfast was delicious with amazing presentation on China and silver dishes. So many things to explore - the outdoor gardens, the onsen, the pool, the gym, the museum, and the coffee/beverage room. I would come back to Japan/Hakone just for this stay! Arigato gozaimasu!
Stayed 2 nights in Oct 2025

10/10 Excellent

Lindsay

Travelled with family and small children
Super comfy and quiet; loved the breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, amenities
This legendary quiet luxurious hotel was everything I expected. The room was clean and beautiful in a simple traditional Japanese way. The amenities are excellent. I enjoyed the onsen and sauna. The Japanese gardens surrounding the hotel are beautiful and relaxing. Also, do not miss out on having lunch or dinner at the French restaurant. The food and the service were exquisite.
Stayed 1 night in Oct 2025

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful historic hotel. The staff were very attentive. The onsen was quite relaxing with a nice view of the mountainside. We stayed in a twin room with a forest view and it was very spacious with a calming atmosphere and peaceful forest view from the room's window.
Stayed 1 night in Nov 2025