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Best Western Plus Hotel Böttcherhof

4.5 star property
4.5-star luxury hotel near Wasserkunst Kaltehofe

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Photo gallery for Best Western Plus Hotel Böttcherhof

Food and drink
Sports facility
Lobby
Exterior
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Spa
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

View in a map
Woehlerstrasse 2, Hamburg, HH, 22113
  • Place, Miniatur Wunderland
    ‪9 min drive‬
  • Place, Hamburg City Hall
    ‪9 min drive‬
  • Place, Elbe Philharmonic Hall
    ‪10 min drive‬
  • Airport, Hamburg (HAM)
    ‪17 min drive‬

Room options

View all photos for Business Room, 1 Double Bed

Business Room, 1 Double Bed

Business Room, 1 Double Bed

9.4 out of 10
Exceptional
(16 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed (Quiet Location)

Premium Room, 1 Double Bed (Quiet Location)

Premium Room, 1 Double Bed (Quiet Location)

9.4 out of 10
Exceptional
(16 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 1 Double Bed, Refrigerator & Microwave

Standard Apartment, 1 Double Bed, Refrigerator & Microwave | Room amenity

Standard Apartment, 1 Double Bed, Refrigerator & Microwave

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Quiet Location)

Standard Room, 1 Double Bed (Quiet Location)

Standard Room, 1 Double Bed (Quiet Location)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

Steigenberger Hotel Hamburg

Hamburg City Center
  • Spa
  • Pet-friendly
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4.5 out of 5, Wonderful, 1,019 reviews
The price is CA $245
CA $262 total
includes taxes & fees
Nov 16 - Nov 17
Steigenberger Hotel Hamburg

About the area

Hamburg

City center stay.A stay at this Hamburg-Mitte hotel places you within 3 miles (5 km) of Wasserkunst Kaltehofe and 6 miles (10 km) of German Customs Museum. Hamburg City Hall and Prototyp Auto Museum are also within 6 miles (10 km).

What's nearby

  • Miniatur Wunderland - 9 min drive - 7.8 km
  • Hamburg City Hall - 9 min drive - 8.1 km
  • St. Michaelis Church - 10 min drive - 8.5 km
  • Elbe Philharmonic Hall - 10 min drive - 8.5 km
  • Fish Market - 13 min drive - 10.2 km

Getting around

  • Horner Rennbahn S-Bahn - 3 min drive
  • Hasselbrook Station - 6 min drive
  • Hannover Airport (HAJ) - 97 min drive

Restaurants

  • ‪Meram - ‬3 min drive
  • ‪Pizza Max - ‬3 min drive
  • ‪Donja Restaurant - ‬3 min drive
  • ‪Hardal - ‬3 min drive
  • ‪Goodfellas Shisha Lounge - ‬3 min drive

About this property

Best Western Plus Hotel Böttcherhof

4.5-star luxury hotel near Wasserkunst Kaltehofe
Best Western Plus Hotel Böttcherhof offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 20 meeting rooms are available. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury Best Western Plus Hotel Böttcherhof. Parking is available for a fee.

This 4.5-star Hamburg hotel is smoke free.

  • 1 building
  • 164 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1994
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Hotel Böttcherhof offers 164 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 81-cm flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Lobby
Holiday Inn Hamburg - Berliner Tor by IHG
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 474 reviews
The price is CA $108
CA $116 total
includes taxes & fees
Nov 16 - Nov 17
Holiday Inn Hamburg - Berliner Tor by IHG

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 17 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 24.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 81-cm flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.00 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24.50 per person
  • Self parking fee: EUR 17.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DE160005047
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is DE160005047. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Best Western Plus Böttcherhof
Best Western Plus Böttcherhof Hamburg
Best Western Plus Hotel Böttcherhof
Best Western Plus Hotel Böttcherhof Hamburg
Best Plus Bottcherhof Hamburg
Best Western Plus Hotel Böttcherhof Hotel
Best Western Plus Hotel Böttcherhof Hamburg
Best Western Plus Hotel Böttcherhof Hotel Hamburg

Reviews

Best Western Plus Hotel Böttcherhof Reviews

9.0

Wonderful

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 263 out of 465 reviews
Rating 8 - Good. 161 out of 465 reviews
Rating 6 - Okay. 19 out of 465 reviews
Rating 4 - Poor. 9 out of 465 reviews
Rating 2 - Terrible. 13 out of 465 reviews

Reviews

10/10 Excellent

James, Charlottesville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

James, Charlottesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay plus a good price. No much around the hotel
Stayed 1 night in Jul 2025

8/10 Good

Jose

Stayed 1 night in Jun 2025

10/10 Excellent

mahmoud, Canton

Stayed 1 night in May 2025

10/10 Excellent

Khaled Jibreel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

The hotel is very comfortable, quiet and away from the noise.The check-in process was very quick.The receptionist Ibrahim Fouda was smiling, friendly, and so cooperative
Stayed 1 night in Apr 2025

8/10 Good

Ramish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, I believe parking should have been included in reservation!
Stayed 5 nights in Aug 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

damian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

I.

Stayed 2 nights in Nov 2023

8/10 Good

Marina

Stayed 1 night in Aug 2023

10/10 Excellent

ALAN

Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Nights Stay

One night stay with my son. Great hotel, very clean, good facilities and easy parking.
Stayed 1 night in Jul 2023

10/10 Excellent

CHARLES, DISCOVERY BAY

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The hotel is always clean and friendly staff. The breakfast,lunch and dinner buffet is excellent
Stayed 1 night in May 2023

8/10 Good

Roshanak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hamburg

Everything was perfect except for the location! Be aware if you don't have a car. I paid a lot of money for the taxi. The nearer metro station is 30 minutes on a walk The hotel is very good and comfortable
Stayed 2 nights in Apr 2023

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

2/10 Terrible

Erica, Charleston

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
What a nightmare stay! The entire place reeks of cigarette smoke. The staff were incredibly rude, hostile even. Also, check your bill, they tried to charge me for several additional services. The hotel maids kicked me out before checkout time, because they wanted to finish early. The area is a dangerous area. I would stay anywhere else, if I were to visit again. Even a cardboard box would be nicer than this place.
Stayed 1 night in Oct 2022

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We checked in at 1 am, after our flight was delayed and driving 6 h . The night desk staff said “ we have no rooms for you since you arrived late,” I informed him that I had a reservation and room was prepaid. He laughed and said “ I was just joking!” This was unprofessional and inappropriate. He then said free breakfast is available from 6 to 10 am. When we check out , the front desk staff said breakfast is 19 euros. I informed her that I was told it was free. She said it’s not and would not waive the charges.
Stayed 2 nights in Jul 2022

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stop in Hamburg

Totally a very clean and tidy hotel with a really good breakfast. Easy access and calm, with a nice restaurant and bar.
Stayed 1 night in May 2022

10/10 Excellent

Chris

Stayed 1 night in May 2022

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favourite hotel to stay in while in Hamburg!
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new room. Very spacious. Bedding very comfortable. Hotel has a very classy restaurant. Need a car to Commute anywhere you want to go buy not too far from City center.
Stayed 1 night in Aug 2019

4/10 Poor

Eliott

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Very rude hotel manager towards British guests.

very nice hotel with an excellent restaurant in a very strange area! As a regular Best Western guest I always book them for a pretty much guaranteed great stay. However this stay was entirely ruined by the deputy manager who apparently had a bee in his bonnet!! The manner that we were shouted at due to a mix up regarding check out that was nothing to do with us. The manager shouted at us demanding that we can’t leave without paying, Even though we were not totally leaving the hotel simply going for a breath of fresh air outside. The manager was totally out of order as there was no way we were going to “run away without paying” as the hotel had all of our suitcases and luggage, Even my wallet, Passport and £1000+ of work equipment. A total moron of a manager, We wouldn’t stay again with this exact hotel which is a shame as it’s very good otherwise. A formal complaint will be made to Best Western Hotel Group. I can only imagine that we were treated in this way due to being British visitors.
Stayed 1 night in Jul 2019