Ratings based on 561 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
91% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Jun. 12, 2022 on Expedia
i really appreciated it was very close to the bus/train hub ! the staff always ensured to keep my room nice and clean whenever i was away as well :))
2 out of 5
by A traveller from Mc

Posted Jan. 30, 2020 on Expedia
The staff kept ringing from reception and hanging up from 10am onwards as it was obvious that they wanted to clean the room. Checkout was at 12pm, so we were by all means in our rights to still be using the room. We had a late one the night before and the constant ringing and trying the door was so so annoying.
Comment from Hotel Management
Feb. 2, 2020 by central, Hotel Management
Dear ElNiño, Thank you for taking the time to share your feedback with us. We are very sorry to hear about the inconvenience you experienced. This does not represent our high quality standard we put on ourselves. We will talk to our team that this does not happen again. Please accept our apologies. Best wishes from Hamburg, your team from Hotel Central
4 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 3, 2019 on Hotels
5 out of 5
by A traveller

Posted Sep. 16, 2019 on Expedia
Hotel was next to the railway station, so was easy to find and very much within walking distance; however I was not affected by any noise or disturbance from the station. The underground system was in the same station, so getting around Hamburg was very convenient. Staff were very helpful and friendly and professional.
Comment from Hotel Management
Sep. 20, 2019 by Central, Hotel Management
Dear Guest, Thank you very much for your evaluation of our hotel. We are happy that you enjoyed your stay with us. We hope to welcome you back again and send you best wishes from Hamburg, your team from the Hotel Central
3 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 6, 2019 on Hotels
5 out of 5
by A traveller

Posted Jul. 8, 2019 on Expedia
I loved the location, the price, and the amenity room.
Comment from Hotel Management
Jul. 12, 2019 by central , Hotel Management
Dear Guest, Thank you for taking the time to share your great feedback with us. We hope to see you again in the near future. Best regards, your team from the Hotel Central
4 out of 5
by A traveller

Nice small hotel very close to Altona Station

Posted Jul. 7, 2019 on Hotels
This is a nice small hotel just 100 meters from Altona Station where all of Hamburg's transit connects, and Altona's cafes and shopping are a few steps further. Our room was large and comfortable with a comfy bed, sitting area, desk for working and fast wifi. There is coffee making and refrig, too. Two options are available for breakfast - small one with pastries and coffee and a big buffet with lots of choices. Both are yummy. The staff are friendly and helpful.. We enjoyed our stay!
Comment from Hotel Management
Jul. 8, 2019 by central , Hotel Management
Dear Susan, Many thanks for taking the time to give us a feedback regarding your stay at our Hotel Central. Best regards from Hamburg, your team from the Hotel Central
4 out of 5
by A traveller from Dundee, UK

Posted Mar. 27, 2019 on Expedia
The room was smallish but very clean and definitely adequate. Given the price of hotels in Hamburg it was excellent value for money. It was also a good location for transport links to the airport and for travelling around Hamburg. It was close to the rail, tube and bus stations.
Comment from Hotel Management
Mar. 29, 2019 by central, Hotel Management
Dear Darren, Thanks for your positive review! We hope to welcome you back soon. Best regards from Hamburg, your team from the Hotel Central
4 out of 5
by A traveller

Posted Mar. 24, 2019 on Hotels
Comment from Hotel Management
Mar. 28, 2019 by Altona, Hotel Management
Lieber Michael, danke für Ihre gute Bewertung! Beste Grüße, Ihr Team vom Hotel Central
3 out of 5
by A traveller

Tiny rooms. No lifts. Great location. Clean

Posted Mar. 6, 2019 on Hotels
Very small room. Even smaller bathroom. No lifts so you’ll have to haul your bags up the stairs. Reception is at the hotel next door. Friendly staff. Wifi not good. We didn’t have breakfast.
Comment from Hotel Management
Mar. 6, 2019 by central, Hotel Management
Dear Jesko, Thank you for your review of our Hotel Central. We do offer our guest two room categories. Our standard and standard plus rooms. The standard plus rooms are much more spacious. Thank you for staying with us and we hope to see you again in the future. Best regards, your team from Hotel Central