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Novotel Hamburg Central Station

Hotel near Miniatur Wunderland, connected to a rail/subway station in Hamburg

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Photo gallery for Novotel Hamburg Central Station

Lunch and dinner served, Scandinavian cuisine
Lunch and dinner served, Scandinavian cuisine
Standard Room
Lobby sitting area
Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Steinstrasse 1, Hamburg, 20095
  • Place, Moenckebergstrasse
    ‪3 min walk‬
  • Place, Hamburg City Hall
    ‪9 min walk‬
  • Place, Jungfernstieg
    ‪10 min walk‬
  • Airport, Hamburg (HAM)
    ‪22 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(23 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

9.4 out of 10
Exceptional
(15 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

9.4 out of 10
Exceptional
(6 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Hamburg

City center stay.A stay at this Hamburg City Center hotel places you steps from Markthalle Hamburg and within a 5-minute walk of Moenckebergstrasse. Museum of Arts and Crafts Hamburg and CHOCOVERSUM are also within half a mile (1 km).

What's nearby

  • Moenckebergstrasse - 3 min walk - 0.3 km
  • Hamburger Kunsthalle - 7 min walk - 0.6 km
  • Hamburg City Hall - 9 min walk - 0.8 km
  • Jungfernstieg - 10 min walk - 0.9 km
  • Miniatur Wunderland - 17 min walk - 1.4 km

Getting around

  • Steinstraße Station - 3 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 7 min walk
  • Hamburg Airport (HAM) - 30 min drive

Restaurants

  • ‪Huang - ‬2 min walk
  • ‪Ngan Tinh - ‬4 min walk
  • ‪Roncalli Grand Café - ‬4 min walk
  • ‪Daniel Wischer - ‬3 min walk
  • ‪Wagu Wagu - ‬4 min walk

About this property

Novotel Hamburg Central Station

Hotel near Miniatur Wunderland, connected to a rail/subway station in Hamburg
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 5 meeting rooms available. Novotel Hamburg Central Station also features multilingual staff and an elevator. Parking is available for a fee.

This Hamburg hotel is smoke free.

  • 227 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 2019
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Hamburg Central Station offers 227 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. This Hamburg hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 35 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 20
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Self parking fee: EUR 35 per night
  • Early check-in fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments, Google Pay, and Apple Pay. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hamburg Central
Novotel Hamburg Central Station Hotel
Novotel Hamburg Central Station Hamburg
Novotel Hamburg Central Station Hotel Hamburg
Novotel Hamburg Central Station (Eröffnung März 2024)

Novotel Hamburg Central Station Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 130 out of 220 reviews
Rating 8 - Good. 68 out of 220 reviews
Rating 6 - Okay. 14 out of 220 reviews
Rating 4 - Poor. 4 out of 220 reviews
Rating 2 - Terrible. 4 out of 220 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Carl Stuart

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good looking hotel, in an excellent location- just far away enough from the business of the station. Rooms were excellent, included free mineral water, and coffee pod machine; bar area good too. Rooms well insulated from noise outside, though air con was weak. However, staff would ignore you, didn't say good morning, or even hello as you walked past. I did like the bar, but drinks frequently went off; sometimes table service, sometimes you went to the bar yourself. Otherwise I would recommend.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the staff very helpful . Especially Kathryn . The breakfast was excellent . I loved that it was convenient for the station and the shopping streets . Would stay there again .
Stayed 3 nights in Sep 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. There was even an espresso machine in the room!!! Imagine that! That amenity is an amazing find in hotels these days!
Stayed 1 night in Aug 2025

10/10 Excellent

Steven, Kansas City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinary new hotel. Room was large, well designed and immaculate. Great value.
Stayed 1 night in Aug 2025

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities
hotel is clean. breakfast is very good and the hotel is just a short walk from central station.
Stayed 4 nights in Aug 2025

10/10 Excellent

Cameron, Annan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked like a brand new property, furnished well & very clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Neritan, Washington

Stayed 1 night in Aug 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY convenient location for busses, trains, metro and walking to Old Town sights. Hotel is nice though no amenities stand out. They do have a restaurant and bar if needed but plenty of nearby places to eat or drink at. You can rent bikes also. Good value .. especially if you are touring the city.
Stayed 1 night in Jul 2025

10/10 Excellent

Alastair

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nearly new hotel, very clean and friendly. Located near central station
Stayed 4 nights in Jul 2025

10/10 Excellent

Kin Sang Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Alastair

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the first time I stayed at this hotel It is relatively new, located very centrally in Hamburg. I liked the cleanliness, the breakfast and the room was good (A room with two single beds. The beds were on the small side and if you are taller then you might find them too short.) Most of the staff were friendly/helpful. I dined in the hotel 3 times because I needed to work. I would say the food was better than average, what I had was different and nice. However, on the first night I was told that there would be no food although I persuaded them to give me a Mysa Sandwich (good). On the second night I was told no food because there was a party on (when I complained I was told I could have the cold buffer at 35Euro) on the third night all was good. The time I went to dinner was 19:45 each night - so not really an extreme time.
Stayed 5 nights in May 2025

10/10 Excellent

John

Stayed 2 nights in May 2025

8/10 Good

Victor Napoleon

Liked: Cleanliness, property conditions & facilities
Location is really convenient and the overall experience at the hotel is good
Stayed 2 nights in May 2025

6/10 Okay

Jerome

Travelled with family
Liked: Amenities, property conditions & facilities
No service in the restaurant. And I mean no no no service. Had to go into the kitchen to get things. Food was equally bad. Vietnam restaurant around the corner.
Stayed 1 night in May 2025

8/10 Good

Ria

Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Geraldine

Stayed 3 nights in May 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable stay

Room was prepared for us with hide a bed ready dispite a short time between booking and arriving. Hotel clean, safe and friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

MOIRA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As you’d expect with a pricier Novotel- and handy for the main train station.
Stayed 1 night in Mar 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

STEFAN

Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonable price for the location and the room type. I will definitely come back.
Stayed 1 night in Jan 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be cautious when crossing the street in front of the hotel where is no signal for pedestrian. Bed was not so comfortable. Transportation is very comfortable.
Stayed 3 nights in Jan 2025

10/10 Excellent

VISHAL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Stay but Average Food Options

Courteous Staff, Clean & Spacious Room. Breakfast Menu was limited and repetitive, Lunch / Dinner Options in the restaurant were too restrictive.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Hamburg

A new and clean hotel offering comfortable accommodation in a very convenient location near train station and easy walking distance to main shopping district. Excellent buffet breakfast.
Stayed 3 nights in Dec 2024