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PLAZA INN Schmöker-Hof

Enjoy the free WiFi at this 3-star Norderstedt hotel

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Photo gallery for PLAZA INN Schmöker-Hof

Exterior
Exterior
Lobby
Lobby
Lunch and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
Oststrasse 18, 18, Norderstedt, Schleswig-Holstein, 22844
  • Place, Hochseilgarten Norderstedt
    ‪12 min walk‬
  • Place, SPOTZ Wakeboard Park
    ‪14 min walk‬
  • Place, Costa Kiesa
    ‪5 min drive‬
  • Airport, Hamburg (HAM)
    ‪18 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room Single Use

Individually decorated, desk, laptop workspace, blackout drapes

Standard Double Room Single Use

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Individually decorated, desk, laptop workspace, blackout drapes

Standard Double Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room Single Use

Comfort Double Room Single Use

Comfort Double Room Single Use

  • 22 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple room for single use

Individually decorated, desk, laptop workspace, blackout drapes

Triple room for single use

  • 22 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

Individually decorated, desk, laptop workspace, blackout drapes

Triple Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Norderstedt

In Norderstedt .Within 6 miles (10 km) of this Norderstedt hotel, you'll find Nordex Energy GmbH and ARRIBA Erlebnisbad. Also within 9 miles (15 km) are Burg Henneberg and iPilot Hamburg.

What's nearby

  • Hochseilgarten Norderstedt - 12 min walk - 1.0 km
  • SPOTZ Wakeboard Park - 14 min walk - 1.3 km
  • Costa Kiesa - 5 min drive - 2.0 km
  • Hagenbeck Zoo - 25 min drive - 30.4 km
  • Volksparkstadion - 28 min drive - 29.8 km

Getting around

  • Norderstedt Quickborner Street Station - 5 min drive
  • Ochsenzoll U-Bahn - 6 min drive
  • Hamburg Airport (HAM) - 23 min drive

Restaurants

  • ‪Haveli - ‬4 min drive
  • ‪Hopfenliebe - ‬6 min drive
  • ‪China Restaurant Mongolei - ‬4 min drive
  • ‪Sushi Dreams - ‬5 min drive
  • ‪Fantasia bei Alberto - ‬5 min drive

About this property

PLAZA INN Schmöker-Hof

Enjoy the free WiFi at this 3-star Norderstedt hotel
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 1991 square feet (185 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly PLAZA INN Schmöker-Hof. For a fee, parking is available.

This 3-star Norderstedt hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 1991 sq ft of conference space
  • 185 sq m of conference space
  • Built in 1985
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
PLAZA INN Schmöker-Hof offers 122 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually decorated. 32-inch LCD televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

This Norderstedt hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards and change of towels can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 10 per night)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Unvaccinated guests without proof of recovery traveling for business must provide proof of a negative antigen test issued by a testing center or healthcare provider every day during stay. Self-tests are not accepted.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.00 for adults and EUR 9.5 for children
  • Self parking fee: EUR 10.00 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Schmoeker-Hof

PLAZA INN Schmöker-Hof Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 182 out of 570 reviews
Rating 8 - Good. 253 out of 570 reviews
Rating 6 - Okay. 84 out of 570 reviews
Rating 4 - Poor. 31 out of 570 reviews
Rating 2 - Terrible. 20 out of 570 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Room was more spacious than I had expected, staff at reception and in restaurant was very friendly, food offered for breakfast and dinner was very good with a broad variety. A very convenient parking garage.
Stayed 2 nights in Nov 2025

8/10 Good

Alan

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel , very helpful for everything I needed , very polite , hotel very clean , I would stay again if I came back , thank u
Stayed 3 nights in Oct 2025

10/10 Excellent

nebi, seattle

Disliked: Cleanliness, amenities
Bad costumer servic
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greeted by a lovely receptionist who was friendly and welcoming and explained all we needed to know.
Stayed 1 night in Oct 2025

8/10 Good

David

Travelled with family
Liked: Property conditions & facilities, room comfort

Regular stop

This was the second time we stayed. Great hotel, very clean. Great restaurant and excellent staff
Stayed 1 night in Aug 2025

8/10 Good

Angie

Travelled with family
Liked: Cleanliness, staff & service
A quite old hotel. But it is very quiet.
Stayed 3 nights in Apr 2025

10/10 Excellent

elham

Stayed 2 nights in Jul 2025

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel on a quite region of the city
Stayed 3 nights in Apr 2025

4/10 Poor

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely!

Lovely hotel, wonderful breakfast, clean, and well-located
Stayed 1 night in Apr 2025

8/10 Good

Moumen

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Hedda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff customer service oriented, the room very spacious and the breakfast was fantastic!
Stayed 2 nights in Nov 2024

8/10 Good

Cassy

Travelled with family
Liked: Cleanliness, staff & service
The hotel is clean. Rooms are comfortable and spacious but they can be hot. No a/c in the rooms. Staff is friendly. Restaurant is excellent.
Stayed 3 nights in Jul 2024

2/10 Terrible

David

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Never again:

I’ve stayed in this hotel 4’times, no more. Bathroom floods in every time (it’s not me), fellow travellers state the same issue. Staff are very very good. No issue with the staff, cleanly an owner problem:
Stayed 3 nights in Jul 2024

6/10 Okay

Gregory

Stayed 1 night in Jun 2024

6/10 Okay

Maryam

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bedsheets were dirt
Stayed 2 nights in May 2024

8/10 Good

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for the business trip we were supporting.
Stayed 3 nights in Jan 2024

8/10 Good

Hans

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check-in process was too long. And then when we got to our room, we Americans were not familiar with the ‘key in the slot for full electrical services.’ It would have been more professional to have been told that before going to our room. Food was great!
Stayed 1 night in Sep 2023

8/10 Good

Martin

Stayed 1 night in Jul 2023

2/10 Terrible

Stephen

Stayed 1 night in Jun 2022

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

4/10 Poor

Gary

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing Stay, Not as website photos

The photos on the site are misleading, the room i was given 'standard queen' was tiny and nothing like the photos shown for that room grade, even tho the room was booked as a single person I would have thought the room would have been provided with a double quilt, instead I was greeted with a single pillow and a single quilt placed on top of the bed. Think dust found on top and behind the TV, also HDMI connections didn't work so was unable to use the TV as a screen for my laptop. There is only one English speaking channel, showing only stocks and shares 24/7 so be warned international channels doesn't cover British/USA channels. The bathroom is so small you are unable to enter the bathroom and close the door to use the bathroom without having to enter the shower. I was only staying 2 nights so didn't see the point in complaining. Don't be fooled by the photos of the sauna, it doesn't exist in the hotel anymore. Pictures must have been taken a while ago, the hotel seems tired, in need of a revamp, plaster fallen off the wall in places, Food was ok for the breakfast tho again doesn't look as good as the photos implied. Certainly won't
Stayed 2 nights in Sep 2021