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smartments Hamburg Hamm

Hotel near Hamburg Cruise Center in Hamburg

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Lobby
Studio XL
Desk, free WiFi, bed sheets
Studio | Private kitchenette
Elevator

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Kitchen

Explore the area

View in a map
Luisenweg 9, Hamburg, 20537
  • Place, Hammer Park
    ‪4 min walk‬
  • Place, Marienkrankenhaus
    ‪4 min drive‬
  • Place, Horner Rennbahn
    ‪5 min drive‬
  • Airport, Hamburg (HAM)
    ‪23 min drive‬

Room options

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Studio

Studio

9.2 out of 10
Wonderful
(15 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio XL

Studio XL

Studio XL

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Apartment

Apartment

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio XL

Desk, free WiFi, bed sheets

Studio XL

  • Sleeps 2

View all photos for Studio

Desk, free WiFi, bed sheets

Studio

  • Sleeps 2

View all photos for Apartment

Desk, free WiFi, bed sheets

Apartment

  • Sleeps 2

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About the area

Hamburg

Hamburg-Mitte stay.Your stay at this Hamburg-Mitte hotel places you within 2 miles (3 km) of Marienkrankenhaus and Horner Rennbahn. Mundsburg Center and Alster Lakes are also within 3 miles (5 km).

What's nearby

  • Hammer Park - 4 min walk - 0.4 km
  • Marienkrankenhaus - 4 min drive - 1.7 km
  • Horner Rennbahn - 5 min drive - 3.0 km
  • Mundsburg Center - 6 min drive - 2.5 km
  • Wandsbek Quaree - 6 min drive - 2.6 km

Getting around

  • Hammer Kirche U-Bahn - 6 min walk
  • Hasselbrook Station - 17 min walk
  • Hamburg Airport (HAM) - 34 min drive

Restaurants

  • ‪Burger King - ‬13 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Grill & Imbiss der Grieche - ‬1 min walk
  • ‪Café Klönsnack - ‬14 min walk
  • ‪Der Chinese am Fleet - ‬8 min walk

About this property

smartments Hamburg Hamm

Hotel near Hamburg Cruise Center in Hamburg
Smartments Hamburg Hamm offers its guests a vending machine, multilingual staff, and laundry facilities. WiFi is free in public spaces. Smartments Hamburg Hamm also features express check-in, express check-out, and an elevator. For a fee, parking is available.

This Hamburg hotel is smoke free.

  • 160 guestrooms or units
  • Built in 2025
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Elevator
  • No smoking on site
  • Water dispenser
Smartments Hamburg Hamm offers 160 accommodations with espresso makers and hair dryers. A pillow menu is available. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Hamburg hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 40-inch Smart televisions come with cable channels. Housekeeping is provided weekly.

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Property amenities

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 20 per day; includes in/out privileges)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 40-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:30 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 20 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. 

Property Registration Number Am Tullnaupark 15, 90402 Nürnberg, DE118567360, 0049 30 265 90 06-0, smartments Betriebsgesellschaft mbH

Property is also known as

SMARTments Hamburg Hamm Hotel
SMARTments Hamburg Hamm Hamburg
SMARTments Hamburg Hamm Hotel Hamburg

smartments Hamburg Hamm Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 63 out of 97 reviews
Rating 8 - Good. 25 out of 97 reviews
Rating 6 - Okay. 6 out of 97 reviews
Rating 4 - Poor. 1 out of 97 reviews
Rating 2 - Terrible. 2 out of 97 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Scott Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well equipped room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Scott Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well equipped room.
Stayed 11 nights in Sep 2025

2/10 Terrible

Farhenna

Disliked: Cleanliness, property conditions & facilities
Room was not clean when we went to check in looked like someone just left there.
Stayed 1 night in Sep 2025

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Perfect Stay.

The hotel is in a quiet area of the city. I found the kitchen area very useful. The bed was very comfortable. I would certainly recommend this hotel for its cleanliness and hospitality. There are shops close by and public transport links.
Stayed 2 nights in Sep 2025

8/10 Good

Andrew

Stayed 2 nights in Sep 2025

8/10 Good

Jamil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful accommodation! So well appointed with shops and transport close by. Highly recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

courtenay

Stayed 1 night in Aug 2025

6/10 Okay

Andrew

Stayed 2 nights in Aug 2025

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sehr nettes Personal. Es hat an nichts gefehlt. Wir kommen wieder 🙂
Stayed 2 nights in Nov 2025

10/10 Excellent

Helg

Liked: Cleanliness, staff & service, amenities
Der Check In, Check Out war unkompliziert. Die Zimmer mit Küche waren geräumig, komfortabel eingerichtet.
Stayed 7 nights in Nov 2025

10/10 Excellent

Kelvin, Hamburg

Stayed 8 nights in Nov 2025

10/10 Excellent

Karar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ret
Stayed 2 nights in Oct 2025

10/10 Excellent

Gökhan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, brand new equipment. Easy check-in and check out. Beyond my expectations.
Stayed 1 night in Oct 2025

10/10 Excellent

Markus

Stayed 1 night in Oct 2025

8/10 Good

Marco

Liked: Cleanliness, amenities, property conditions & facilities
Hatte ein Barriere freies Zimmer, das Zimmer war groß und geräumig. Das Personal,... ja was soll man sagen man muss sich schon am das Konzept gewöhnen wie die ihr Büro machen, ist schon interessant, dass die einfach wie so eine Lerngruppe in der Lobby an einem Tisch arbeiten, aber sie waren nett und der Check in am Tablet hat auch super funktioniert, das hab ich schonmal anders erlebt gehabt (andere Kette)
Stayed 5 nights in Oct 2025

10/10 Excellent

Gaby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr saubere Unterkunft. Hell und freundlich. Sehr modern. Alles da was man braucht. Küche klein und fein. Sehr zu empfehlen. Preis Leistungsverhältnis sehr gut.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr geräumig und sauber !
Stayed 1 night in Oct 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War gut
Stayed 3 nights in Oct 2025

8/10 Good

Maja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God indretning, dejligt nyt og pænt. Det eneste minus var den hårde seng.
Stayed 3 nights in Oct 2025

8/10 Good

Joyce

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2025

6/10 Okay

Athina

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entspannt, kein Personal, alles easy digital, Selbstversorgung durch eine Sauberkammer, Klimaanlage, geräumiges Appartement, gut ausgestattete Küche
Stayed 2 nights in Sep 2025

10/10 Excellent

Sari-Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var ganska varmt i rummet, men allt annat fungerade bra för min vistelse.
Stayed 3 nights in Oct 2025

10/10 Excellent

Victoria

Stayed 2 nights in Oct 2025