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Holiday Inn Hangzhou CBD by IHG

4.0 star property
4-star hotel in Qianjiang New Town

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Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
No 20 Qianchao Road, Hangzhou, Zhejiang, 310000
  • Place, MIXC Mall
    ‪15 min walk‬
  • Place, Hangzhou City Planning Exhibition Hall
    ‪17 min walk‬
  • Place, Hangzhou Grand Theatre
    ‪2 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪21 min drive‬

Room options

Suite, 1 King Bed, Kitchen (Living Dining Area)

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room

  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom, Kitchen (Living Dining)

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Kitchen (Living Dining Meeting)

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite

  • 52 sq m
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed, Kitchen

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms

  • 52 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Standard Room, 1 King Bed, Refrigerator

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Hangzhou

Qianjiang New Town stay.Your stay at this Qianjiang New Town hotel places you within 2 miles (3 km) of MIXC Mall and Raffles City Hangzhou. Hangzhou Grand Theatre and Hangzhou City Planning Exhibition Hall are also within 2 miles (3 km).

What's nearby

  • MIXC Mall - 15 min walk - 1.3 km
  • Raffles City Hangzhou - 16 min walk - 1.4 km
  • Hangzhou City Planning Exhibition Hall - 17 min walk - 1.5 km
  • Hangzhou Grand Theatre - 2 min drive - 1.9 km
  • Chongyi Church - 2 min drive - 2.2 km

Getting around

  • East Railway Station (East Square) Station - 11 min drive
  • Jianghehui Station - 13 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 27 min drive

Restaurants

  • ‪Jardin de Jade(苏浙汇) - ‬14 min walk
  • ‪Peet's Coffee - ‬10 min walk
  • ‪洞庭3000里 - ‬15 min walk
  • ‪MIKAKUYA 米咖 - ‬16 min walk
  • ‪许留山 Hui Lau Shan - ‬13 min walk

About this property

Holiday Inn Hangzhou CBD by IHG

4-star hotel in Qianjiang New Town
Holiday Inn Hangzhou CBD by IHG offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. A business center and meeting rooms are available.

Wired Internet is free in public spaces. Event space at this hotel measures 310 square feet (29 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Holiday Inn Hangzhou CBD by IHG. Limited free parking is available on a first-come, first-served basis.

This 4-star Hangzhou hotel is smoke free.

  • 209 guestrooms or units
  • 18 levels
  • Meeting rooms
  • 310 sq ft of conference space
  • 29 sq m of conference space
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Coffee shop
  • Dining venue
Holiday Inn Hangzhou CBD by IHG offers 209 air-conditioned accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, and hair dryers.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and microwaves can be requested.

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  • Parking included
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Property amenities

Family friendly

  • Babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (CNY 40); free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Health club
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Freezer
  • Microwave on request
  • Minibar
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Hangzhou CBD by IHG

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless internet in public areas: CNY 40 (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hangzhou Cbd
Hangzhou Holiday Inn Cbd
Holiday Inn Cbd
Holiday Inn Cbd Hangzhou
Holiday Inn Cbd Hotel
Holiday Inn Cbd Hotel Hangzhou
Holiday Inn Hangzhou Cbd
Holiday Inn Hangzhou CBD Hotel

Holiday Inn Hangzhou CBD by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 33 out of 95 reviews
Rating 8 - Good. 46 out of 95 reviews
Rating 6 - Okay. 10 out of 95 reviews
Rating 4 - Poor. 4 out of 95 reviews
Rating 2 - Terrible. 2 out of 95 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

DAVID

Liked: Staff & service
Ok
Stayed 3 nights in Sep 2024

8/10 Good

Aidan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Xiaojie, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed in this hotel for 10 nights. pleasant staff and clean. will come back again!
Stayed 10 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit for few days

Hotel room are clean and comfortable, the morning breakfast buffet is great, the location is close to big upscale shopping center, also you can find lost of local and westerners food.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was okay, when I checked out the clerk failed to refund my security deposit and still its not being refunded. I looked into the Holiday Inn web site for contact information regarding this issue but could not succeed so far.
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

No aircon when outside temperature was 26 - 27 C

My second stay, room a bit on the smaller than what we had last year. No aircon when outside temperature was 26-27 C, had to request for an electric fan to make it through the nights. Convenient location, shower water pressure is good.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly hotel

This hotel is catered more for young family. The hotel lobby even have a play zone for kids. My room probably was for family, as there were child proof devices and cartoon drawings all over the room. Staff speak ok English. The hotel is about 20 to 30 minutes to Hangzhou Railway Station depending on traffic. It is an Ok hotel.
Stayed 1 night in Oct 2018

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Derek

Liked: Cleanliness, property conditions & facilities, room comfort

good business hotel

good hotel for a short trip to hangzhou
Stayed 1 night in Dec 2017

10/10 Excellent

sverma, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel, Great Price

I stayed here for 8 nights. The hotel staff were incredibly helpful and spoke english. The room was a nice size, not huge but also not small. Then hotel and room were updated, comfortable and clean. The third floor gym was small but had the equipment I needed. The pool looked nice but I didn't use it (forgot my bathing suit).
Stayed 8 nights in Aug 2017

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Standard corporate experience

Stock standard Holiday Inn experience. Neither good nor bad. Just a brief one night stay, so no need to at Marriott / Intercontinental around the corner at twice the price.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convenient

free wifi

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convenient

Good location for our vendor visit. Free wifi useful for business travel.

10/10 Excellent

Xinyuan, Ohio, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Business trip

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

glad to have room upgraded

satisfied

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay

you get what you expect from holiday inn close to a big shopping mall and not too far from airport

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Miriam, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hangzhou

Fab stay as usual

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service but room a bit dated

Service is good but the room is a bit dated and insufficient lighting at the entrance. Not in the city center but good for travel to airport as no need to get stuck in traffic in the city.

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Hike, Dongguan, China

Disliked: Cleanliness, staff & service, property conditions & facilities

not for a non smoker

I have stayed here several times in the past and always a great value for the rate, especially the suites. With the mall a 5 minute walk down the road its very convenient. Only problem is, all the rooms now stink of cigarette smoke. I clearly booked a non smoking room, reconfirmed at check in that I wanted a true non smoking room, that does not smell like smoke. They upgraded my room to a "non smoking" room, but told me that while foreigners follow the non smoking laws, chinese guests do not. We got into our room and the non smoking room had multiple ashtrays, no wonder why people smoke in non smoking rooms.

10/10 Excellent

tong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort