See all properties
Aparthotel

Oakwood Residence Hangzhou

4.5 star property
4.5-star luxury aparthotel near Zhejiang University Yuquan Campus, connected to a shopping center

Choose dates to view prices

Photo gallery for Oakwood Residence Hangzhou

Exterior
Indoor pool
Down comforters, pillowtop beds, in-room safe, desk
47-inch LCD TV with digital channels, TV
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Pet friendly
  • Parking included

Explore the area

View in a map
No 28 Jiaogong Road, Hangzhou, Zhejiang, 310012
  • Place, Yellow Dragon Sports Center
    ‪8 min walk‬
  • Place, Zhejiang University Yuquan Campus
    ‪15 min walk‬
  • Place, Huanglong Stadium
    ‪17 min walk‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪31 min drive‬

Room options

View all photos for Studio Deluxe

Down comforters, pillowtop beds, in-room safe, desk

Studio Deluxe

  • City view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Executive

Down comforters, pillowtop beds, in-room safe, desk

Studio Executive

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for One Bedroom Executive

One Bedroom Executive

One Bedroom Executive

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Two Bedroom Executive

Two Bedroom Executive | Living area

Two Bedroom Executive

  • City view
  • 110 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Studio Executive (Twin Beds)

Studio Executive (Twin Beds)

Studio Executive (Twin Beds)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

You may also like

Ad

Midtown Shangri-La, Hangzhou

Xiacheng
  • Pool
  • Hot tub
  • Spa
  • Parking included
4.4 out of 5, Excellent, 238 reviews
The price is CA $188
CA $220 total
includes taxes & fees
May 28 - May 29
Midtown Shangri-La, Hangzhou

About the area

Hangzhou

Central Hangzhou getaway .Your stay at this Xihu aparthotel places you within 3 miles (5 km) of Zhejiang University Yuquan Campus and Hangzhou Tower Shopping Mall. West Lake and Wulin Square are also within 3 miles (5 km).
View more Aparthotels in HangzhouOpens in a new window

What's nearby

  • Yellow Dragon Sports Center - 8 min walk - 0.7 km
  • Zhejiang University Yuquan Campus - 15 min walk - 1.3 km
  • Huanglong Stadium - 17 min walk - 1.5 km
  • West Lake - 4 min drive - 3.5 km
  • Baopu Taoist Temple - 5 min drive - 3.5 km

Getting around

  • Wensan Road Station - 11 min walk
  • Yuhang Railway Station - 21 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 41 min drive

Restaurants

  • ‪Peet’s Coffee - ‬4 min walk
  • ‪和府捞面（黄龙万科店） - ‬1 min walk
  • ‪Manner Coffee - ‬6 min walk
  • ‪KFC (肯德基) - ‬1 min walk
  • ‪川味泡菜馆（黄姑山路店） - ‬6 min walk

About this property

Oakwood Residence Hangzhou

4.5-star luxury aparthotel near Zhejiang University Yuquan Campus, connected to a shopping center
Oakwood Residence Hangzhou offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and a meeting room are available. The luxury Oakwood Residence Hangzhou also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis. A complete renovation of Oakwood Residence Hangzhou was completed in January 2023.

This 4.5-star Hangzhou aparthotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 19 levels
  • Built in 2011
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Oakwood Residence Hangzhou offers 155 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Pillowtop beds feature down comforters. A pillow menu is available. 47-inch LCD televisions come with digital channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Hangzhou aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Similar properties

Concept Double Room | View from room
Pagoda Hotel Hangzhou West Lake Wulin
Downtown Hangzhou
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
3.8 out of 5, Good, 5 reviews
The price is CA $123
CA $144 total
includes taxes & fees
Jun 13 - Jun 14
Pagoda Hotel Hangzhou West Lake Wulin

Property amenities

Pool/Spa

  • Indoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Family friendly

  • Free crib

Restaurants on site

  • Oakleaf

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Rice cooker
  • Stovetop
  • Toaster

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 124 for adults and CNY 70 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed: CNY 250 per night

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 47-inch LCD TV with digital channels

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Business center
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total (up to 22 lbs per pet)
  • Fee: CNY 500 per pet per stay
  • One-time cleaning fee: CNY 500

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free local calls
  • Free newspapers in lobby
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop

Location highlights

  • Connected to a shopping center
  • In a business district
  • In a regional park
  • In the city center

Things to do

  • Fitness classes
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 155 units
  • 19 floors
  • Banquet hall
  • Built in 2011
  • Renovated - January 2023

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from May 25 2026 to May 29 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CNY 500 per pet, per stay, plus a one-time cleaning fee of CNY 500
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 250.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 2000 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 124 for adults and CNY 70 for children
  • Pet fee: CNY 500 per pet, per stay plus CNY 500 one-time cleaning fee
  • Rollaway bed fee: CNY 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. The property is professionally cleaned.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hangzhou Oakwood

Oakwood Hangzhou

Oakwood Residence Aparthotel

Oakwood Residence Aparthotel Hangzhou

Oakwood Residence Hangzhou

Oakwood Residence Hangzhou Hotel Hangzhou

Oakwood Residence Hotel Hangzhou

Oakwood Residence Hangzhou Aparthotel

Oakwood Residence Hotel Hangzhou

Oakwood Hangzhou Hangzhou

Oakwood Residence Hangzhou Hangzhou

Oakwood Residence Hangzhou Aparthotel

Oakwood Residence Hangzhou Aparthotel Hangzhou

Frequently asked questions

How close is Oakwood Residence Hangzhou to the airport?

Oakwood Residence Hangzhou is 23 mi (41-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Oakwood Residence Hangzhou?

As of May 13, 2026, prices found for a 1-night stay for 2 adults at Oakwood Residence Hangzhou on May 14, 2026 start from CA $124, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Oakwood Residence Hangzhou have an airport shuttle?

Airport shuttle services are not available at Oakwood Residence Hangzhou.

Does Oakwood Residence Hangzhou offer free breakfast?

Free breakfast isn’t provided at Oakwood Residence Hangzhou, but buffet breakfast is offered for a fee of CNY 124 for adults and CNY 70 for children. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Oakwood Residence Hangzhou?

No, there is no casino at this aparthotel.

What time is check-in at Oakwood Residence Hangzhou?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Oakwood Residence Hangzhou?

This aparthotel offers free self parking.

Does Oakwood Residence Hangzhou have a pool?

Oakwood Residence Hangzhou features an indoor pool. The property will be renovating the pool from May 25 2026 to May 29 2026 (completion date subject to change).

Does Oakwood Residence Hangzhou have a restaurant?

Oakwood Residence Hangzhou is home to Oakleaf, which features international cuisine.

Does Oakwood Residence Hangzhou have a spa?

There are no spa services available at this aparthotel.

How close is Oakwood Residence Hangzhou to downtown Hangzhou?

Oakwood Residence Hangzhou is 0.4 mi away from Hangzhou.

Oakwood Residence Hangzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 164 out of 305 reviews
Rating 8 - Good. 102 out of 305 reviews
Rating 6 - Okay. 23 out of 305 reviews
Rating 4 - Poor. 14 out of 305 reviews
Rating 2 - Terrible. 2 out of 305 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Xuetao

Travelled with family
Liked: Amenities
Facilities are out of date and cleaness in public area could be improved to 5 star level.
Stayed 1 night in Dec 2025

8/10 Good

Xuetao

Travelled with family
Room is clean but out of date.
Stayed 1 night in Dec 2025

10/10 Excellent

YIPING

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, the kitchen and other amenities. Will stay again
Stayed 7 nights in Nov 2025

8/10 Good

Whanyoung Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Front desk employees are good. They try to help the guest. But all of doormen I encountered are mean and arrogant. I don't know why this hotel need any doorman. Tyey don't do anything but staring guests.
Stayed 3 nights in Sep 2025

8/10 Good

Valinna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Like: Spacious room Washing machine in room Good mannered housekeeping staff Not like: Toiletories not good quality Washroom old and water stains Small selections in breakfast buffet
Stayed 4 nights in May 2025

10/10 Excellent

Wenxun

Liked: Cleanliness, property conditions & facilities
Easy access to food and banking
Stayed 7 nights in Apr 2025

10/10 Excellent

Jane, Redlands

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
For the family traveling with kids, I love the options of having washer, dryer and kitchen in the apartment. And I also like the gym to continue my routine work out while on vacation. This residence apartments are located in EAC (Europe American Center) which is easily for taxi driver to find. We rarely used public transportation in Hangzhou because taxi is really cheap. And for a family of 4 it is much more convenient to book online vehicle services or just get Taxi. Staffs are very friendly. Rooms are clean and spacious with minor flaws, e. g., toilet seat cover needs to be lowered down when flushing?? Dryer and washer are not separated, it takes 3 hours to dry clothes and clothes still come out damp… Overall I still enjoy the experience in Oakwood apartment. It has everything I need. Didn’t use the breakfast buffet, instead we went out and enjoyed the local food which is more traditional and with more options.
Stayed 4 nights in Mar 2025

10/10 Excellent

Hamid

Travelled with family
Liked: Cleanliness, room comfort

Staying at Oakwood Hangzhou

The design and condition of property was excellent. It is part of EAC, Euro American Center. Breakdast buffet and swimming was excellent, with high end interior finishes for the apartment units. A place to choose in Hangzhou.
Stayed 2 nights in Jan 2025

10/10 Excellent

Di

Travelled with group
Liked: Cleanliness, room comfort

Fantastic residence!

Stayed 4 nights in Nov 2024

8/10 Good

Ean Suat

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staying at Oakwood Residence Hangzhou served our objective well. We were looking for a hotel that provides washer as we were traveling light. The area is pretty centralised, walkable to the famous West Lake, also have restaurants and convenient stores.
Stayed 2 nights in Nov 2024

8/10 Good

Steve

Business traveller
Liked: Cleanliness, room comfort
Great service from the front desk
Stayed 3 nights in Jun 2024

8/10 Good

Huan, Fremont

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
位置非常好，也非常安静，离西湖不到4公里。房间很大很舒适，下次去杭州还会住这家。
Stayed 1 night in Apr 2024

4/10 Poor

Alan

Disliked: Room comfort
Mattress was like sleeping on a rock.
Stayed 1 night in Feb 2024

10/10 Excellent

Qihan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in a 2 bedroom apartment on a high floor. Well kept property, everything looks new and clean. Staff were attentive and polite. Downsides : Dryer was faulty but detergent was provided for washer. No laundry basket. Would be helpful if there is a towel rack in the spacious bathroom, the clothes hook behind the toilet door is too high for an average height female. Pillows were too flat and bed too firm. Other than that, would love to return to stay
Stayed 2 nights in Dec 2023

10/10 Excellent

Chuan

Stayed 2 nights in Nov 2023

10/10 Excellent

baozhen

Stayed 2 nights in Jan 2023

10/10 Excellent

Derrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the Oakwood in Hangzhou. I rate it 5 of 5. I stay here on each of 10 visits. Great location, scores of restaurant in the Oakwood complex. 24 hour Family Mart. 24 hour fitness center. And the greatest king size bed that knocks you out. Many rooms are like big apartments. A nice reasonable restaurant in the hotel.
Stayed 9 nights in Nov 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
what a reasonable price it was, such an excellent facility and location. It was an unbelievably comfortable trip.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
Book a room with bath tub but was told i didnt book.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Overall ok

Overall ok but room was a bit smelly.
Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old property with unhelpful staff

Stayed for 8 nights so far because of the location. BUT, their rooms smell - since it's service apt, the cooking smells from your neighbors will stay exactly in your room forever. Rooms are old, the beds are peeled off. Housekeeping don't do their jobs - your trash stay in where they were after the housekeeping and they never refill your toiletry. Most importantly, their staff are incompetent. I see 3-4 young employees standing at the front desk doing nothing. When asked them for help, they looked at each other and don't know what they were doing. The back office staff were very unhelpful - when I had an issue and needed to talk to the front desk, they transferred my call 3 times and everytime when the phone was picked up by a different staff, they gave me inconsistent information. The problem remain unsolved after four international calls.
Stayed 4 nights in Feb 2019

10/10 Excellent

Akares

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019