See all properties

Oriental Deluxe

4.5 star property
4.5-star luxury hotel near West Lake

Choose dates to view prices

Photo gallery for Oriental Deluxe

Lobby
Minibar, in-room safe, iron/ironing board, free WiFi
Minibar, in-room safe, iron/ironing board, free WiFi
Fitness facility
Restaurant

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View in a map
288 West Gengshan Road, Jianggan, District, Hangzhou, Zhejiang, 310017
  • Place, Zhejiang University Huajiachi Campus
    ‪1 min walk‬
  • Place, Hangzhou China Silk Town
    ‪2 min drive‬
  • Place, Hangzhou Stadium
    ‪2 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪25 min drive‬

Room options

Superior Room

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Premier Suite

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Single Room, 1 Twin Bed

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

You may also like

Ad
Indoor pool

Courtyard by Marriott Hangzhou Wulin

Gongshu
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, 552 reviews
The price is CA $101
CA $118 total
includes taxes & fees
Mar 22 - Mar 23
Courtyard by Marriott Hangzhou Wulin

About the area

Hangzhou

Downtown Hangzhou stay.With a stay at this Downtown Hangzhou hotel, you'll be within half a mile (1 km) of Zhejiang University Huajiachi Campus and 2 miles (3 km) of Hangzhou Stadium. West Lake and Hangzhou China Silk Town are also within 3 miles (5 km).

What's nearby

  • Zhejiang University Huajiachi Campus - 1 min walk - 0.2 km
  • Hangzhou China Silk Town - 2 min drive - 2.1 km
  • Hangzhou Stadium - 2 min drive - 2.1 km
  • Hangzhou Tower Shopping Mall - 3 min drive - 2.7 km
  • Chongyi Church - 3 min drive - 3.1 km

Getting around

  • East Railway Station (East Square) Station - 10 min drive
  • Zhalongkou Station - 20 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 27 min drive

Restaurants

  • ‪KFC (肯德基) - ‬3 min drive
  • ‪Bistro Du Vin - ‬2 min drive
  • ‪星巴克(世茂茂宸金座店) - ‬8 min walk
  • ‪KFC (肯德基) - ‬3 min drive
  • ‪Luckin Coffee 瑞幸咖啡 - ‬2 min drive

About this property

Oriental Deluxe

4.5-star luxury hotel near West Lake
Oriental Deluxe offers its guests an indoor pool, a sauna, and a fitness center. There's a coffee shop/cafe on site. A business center and meeting rooms are available.

Public spaces have free WiFi and wired Internet. The luxury Oriental Deluxe also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Hangzhou hotel.

  • 1 building
  • 239 guestrooms or units
  • Meeting rooms
  • Built in 2004
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Oriental Deluxe offers 239 accommodations with safes. Accommodations offer separate sitting areas. This Hangzhou hotel provides complimentary wired and wireless Internet access. Coffee/tea makers and minibars are provided. Rooms have detached private bathrooms. Bathrooms include bathtubs or showers.

Similar properties

Property entrance
EVEN Hotel Hangzhou West Lake by IHG
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 13 reviews
The price is CA $81
CA $94 total
includes taxes & fees
Apr 12 - Apr 13
EVEN Hotel Hangzhou West Lake by IHG

Property amenities

Family friendly

  • Babysitting
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Breakfast available for a fee: CNY 50 per person
  • A coffee shop/cafe

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Piano
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV

Bathroom

  • Bathtub or shower
  • Detached private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Express check-in available

Check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: approximately CNY 50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Oriental Deluxe Hotel
Oriental Deluxe Hotel Zhejiang
Oriental Deluxe Hotel Zhejiang Hangzhou
Oriental Deluxe Zhejiang
Oriental Deluxe Zhejiang Hangzhou
Oriental Deluxe Hotel Hangzhou
Oriental Deluxe Hangzhou
Oriental Deluxe Hotel
Oriental Deluxe Hangzhou
Oriental Deluxe Hotel Hangzhou

Frequently asked questions

How close is Oriental Deluxe to the airport?

Oriental Deluxe is 18.5 mi (27-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.

Does Oriental Deluxe have an airport shuttle?

Airport shuttle services are not available at Oriental Deluxe.

Does Oriental Deluxe offer free breakfast?

Free breakfast isn’t provided at Oriental Deluxe, but breakfast is offered for a fee of CNY 50 per person.

Is there a casino at Oriental Deluxe?

No, there is no casino at this hotel.

Is there free parking at Oriental Deluxe?

This hotel offers free self parking.

Does Oriental Deluxe have a pool?

Oriental Deluxe features an indoor pool.

Does Oriental Deluxe have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Oriental Deluxe to downtown Hangzhou?

Oriental Deluxe is 3.2 mi away from Hangzhou.

Oriental Deluxe Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 2 out of 10 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Christophe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

THEY DO NOT HONOR HOTELS.COM RESERVATIONS

They did not honor my hotels.com reservation. They said that they don't take any reservation from hotels.com, even though I showed them the confirmation email I had received from hotels.com, which included my payment. Therefore, I paid for a room that I could not use. Hotels.com did not issue any refund for that.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay - good value

Booked a single room but think was upgraded to a junior suite that comes with a suana in the bathroom, my first such experience. Had wonderful stay there as the hotel staff were friendly and the facilities are good. Will definitely come back again in my next trip.

10/10 Excellent

Elie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!!!

10/10 Excellent

Elie, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot!

Absolutely amazing!

6/10 Okay

Verified traveller

Disliked: Staff & service

フロントの対応悪い

予約が繋がって無かったらしく、夜遅いにも拘らずえらく待たされた。挙句に自分でhotel.comに確認しろという始末。フロントの対応には呆れるが、部屋は値段相応。NHKが映るのは良かった

8/10 Good

WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Nini

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE !! A fuire absolument !!

Pour l'hôtel : Nous sommes arrivés à 22 heures, il y a 3 réceptionnistes à l'accueil, et les 3 sont toutes occupées en même temps sur un SEUL dossier du monsieur devant nous. 1/2h d'après, enfin c'est notre tour, mais l'hôtel nous a dit qu'il n'a aucune réservation à notre nom, il faut contacter nous même le site Hôtels.com. Après mon appel, Hôtels.com a rappelé immédiatement l'hôtel, mais là, hallucinant, aucune entre elles ne parle anglais, je dois faire la traduction au tél. afin de résoudre le problème. Pour la chambre : Le salle de bain est ignoble, tâche suspecte (jaune ou noire ) sur le WC et dans le baignoire. Mini bar fermé à clé, pas de bouteille d'eau dans la chambre. on peut même entendre le sujet de conversation du voisin. etc. etc. La liste est tellement longue !!

8/10 Good

Hsu

Liked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

boite de nuit au 5 " etage. mais pas de bruit. donc ca c est bien confort des chambres buffet tres bon et varié local et européen personnel aimable et conciliant trop eloigné du centre ville