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Sheraton Grand Hangzhou Binjiang Hotel

5.0 star property
5-star luxury hotel in Binjiang

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Photo gallery for Sheraton Grand Hangzhou Binjiang Hotel

Club Suite, 1 King Bed, River View, Corner
Club Suite, 1 King Bed, River View, Corner
Lounge
Lobby
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
1769 Jiang Hong Road, Binjiang District, Hangzhou, Zhejiang, 310052
  • Place, Quiantang River Bridge
    ‪4 min drive‬
  • Place, Hangzhou Olympic Sports Center
    ‪5 min drive‬
  • Place, West Lake
    ‪6 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 2 Double Beds, Club Lounge Access, Guest Room

Premium bedding, minibar, in-room safe, desk

2 Double Beds, Club Lounge Access, Guest Room

  • City view
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for 1 King Bed, Club Lounge Access, Guest Room

Premium bedding, minibar, in-room safe, desk

1 King Bed, Club Lounge Access, Guest Room

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 King Bed, Corner

Club Suite, 1 King Bed, Corner

Club Suite, 1 King Bed, Corner

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 King Bed, River View

Club Suite, 1 King Bed, River View

Club Suite, 1 King Bed, River View

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 King Bed, River View, Corner

Club Suite, 1 King Bed, River View, Corner

Club Suite, 1 King Bed, River View, Corner

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed, River View, Guest Room

1 King Bed, River View, Guest Room

1 King Bed, River View, Guest Room

  • River view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the area

Hangzhou

Binjiang stay.Your stay at this Binjiang hotel places you within 6 miles (10 km) of West Lake and Leifeng Pagoda. Also within 9 miles (15 km) are Broken Bridge and Hangzhou Zoo.

What's nearby

  • Quiantang River Bridge - 4 min drive - 4.4 km
  • Hangzhou Olympic Sports Center - 5 min drive - 4.5 km
  • Qinghefang Old Street - 5 min drive - 5.6 km
  • Hangzhou Grand Theatre - 6 min drive - 6.4 km
  • West Lake - 6 min drive - 6.9 km

Getting around

  • Hangzhou Station - 10 min drive
  • Changhe Station - 19 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 26 min drive

Restaurants

  • ‪Sheraton Grand Club Lounge - ‬7 min walk
  • ‪星巴克 - ‬10 min walk
  • ‪大川日本料理 - ‬15 min walk
  • ‪Blue Frog 蓝蛙 - ‬10 min walk
  • ‪江滨九号 - ‬6 min walk

About this property

Sheraton Grand Hangzhou Binjiang Hotel

5-star luxury hotel in Binjiang
Sheraton Grand Hangzhou Binjiang Hotel offers its guests an indoor pool and a 24-hour health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 18299 square feet (1700 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the luxury Sheraton Grand Hangzhou Binjiang Hotel. Limited free parking is available on a first-come, first-served basis.

This 5-star Hangzhou hotel is smoke free.

  • 301 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • 18299 sq ft of conference space
  • 1700 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Sheraton Grand Hangzhou Binjiang Hotel offers 301 accommodations with minibars and safes. Beds feature premium bedding. 47-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, and hair dryers.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 198 for adults and CNY 99 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Indoor pool
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Grab bar in shower (28 inches high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 47-inch LCD TV with cable channels

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CNY 16.6 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
  • Rollaway bed fee: CNY 350 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Sheraton Grand Hangzhou Binjiang
Hotel Sheraton Grand Hangzhou Binjiang Hotel Hangzhou
Hangzhou Sheraton Grand Hangzhou Binjiang Hotel Hotel
Hotel Sheraton Grand Hangzhou Binjiang Hotel
Sheraton Grand Hangzhou Binjiang Hotel Hangzhou
Sheraton Grand Hotel
Sheraton Grand
Sheraton Hangzhou Binjiang
Sheraton Hangzhou Binjiang
Sheraton Grand Hangzhou Binjiang Hotel Hotel
Sheraton Grand Hangzhou Binjiang Hotel Hangzhou
Sheraton Grand Hangzhou Binjiang Hotel Hotel Hangzhou

Frequently asked questions

How close is Sheraton Grand Hangzhou Binjiang Hotel to the airport?

Sheraton Grand Hangzhou Binjiang Hotel is 15.1 mi (26-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Grand Hangzhou Binjiang Hotel?

As of Jun 19, 2026, prices found for a 1-night stay for 2 adults at Sheraton Grand Hangzhou Binjiang Hotel on Jul 5, 2026 start from CA $143, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Grand Hangzhou Binjiang Hotel have an airport shuttle?

Airport shuttle services are not available at Sheraton Grand Hangzhou Binjiang Hotel.

Does Sheraton Grand Hangzhou Binjiang Hotel offer free breakfast?

Free breakfast isn’t provided at Sheraton Grand Hangzhou Binjiang Hotel, but buffet breakfast is offered for a fee of CNY 198 for adults and CNY 99 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 6:00 AM to 10:30 AM.

Is there a casino at Sheraton Grand Hangzhou Binjiang Hotel?

No, there is no casino at this hotel.

What time is check-in at Sheraton Grand Hangzhou Binjiang Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon.

Is there free parking at Sheraton Grand Hangzhou Binjiang Hotel?

This hotel offers free self parking and valet parking.

Does Sheraton Grand Hangzhou Binjiang Hotel have a pool?

Sheraton Grand Hangzhou Binjiang Hotel features an indoor pool.

Does Sheraton Grand Hangzhou Binjiang Hotel have a restaurant?

There are 2 onsite restaurants, offering options like Chinese cuisine, brunch, and light fare.

Does Sheraton Grand Hangzhou Binjiang Hotel have a spa?

There are no spa services available at this hotel.

How close is Sheraton Grand Hangzhou Binjiang Hotel to downtown Hangzhou?

Sheraton Grand Hangzhou Binjiang Hotel is 5.7 mi away from Hangzhou.

Sheraton Grand Hangzhou Binjiang Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 40 out of 71 reviews
Rating 8 - Good. 21 out of 71 reviews
Rating 6 - Okay. 7 out of 71 reviews
Rating 4 - Poor. 2 out of 71 reviews
Rating 2 - Terrible. 1 out of 71 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a wonderful place for work, relaxation and shopping
Stayed 3 nights in May 2025
Verified

10/10 Excellent

QinWen

fine
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Mansfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lai Pong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommended Hotel

The staff is very helpful, nice, and supportive. The room is clean.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

jingyao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place and clean room
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness
Hotel is definitely NOT as clean as a typical 5 star hotel… Location is excellent to have a walk along Qiantang river.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

KOSHU

Liked: Staff & service
Disliked: Property conditions & facilities
Good view
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

MITSURU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a Japanese guest, I stayed at this hotel and had no issues with communication since most of the staff could speak English. They were very polite and accommodating, allowing me to enjoy a comfortable stay without any inconvenience. There was always someone at the front desk, which made me feel secure. I would definitely like to stay at this hotel again.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Comfortable and large room. But take note there is a charge for use of disposable amenities like toothbrush and even hand soap (apparently a city council initiative). Nice view and location.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities

river walk is exceptional

fantastic hotel. great location. my only complaint is they must have some mattress protector on the beds, they don't breathe well so i'm sweating at night. walking distance to the mall is also great. and you get get a several mile walk in next to the river. very scenic and the boardwalk is right across from the hotel. highly recommended to take a walk at night.
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

Hugo

Liked: Cleanliness, staff & service
I recently stayed at the Sheraton Grand Hangzhou Binjiang Hotel and had a mix of experiences during my visit. Upon arrival, my check-in process was seamless. The staff was welcoming and efficient, making it a pleasant start to my stay. The hotel exudes a certain elegance, and the amenities appeared to be well-maintained. One of the highlights of my stay was dining at the Yue Chinese Restaurant. The food was exceptionally good, and I highly recommend making a reservation in advance, as the seating is quite limited. The culinary experience alone makes it worth a visit. However, my experience took a turn later in the evening. After returning from dinner around midnight, I discovered that the air-conditioning in my room had broken down. This was especially frustrating because, after a long day, I was looking forward to a comfortable night’s sleep. Despite the staff's efforts to remedy the situation, the repairs were not completed until nearly 2 AM. This delay was quite tiring and disrupted my rest significantly. While the initial service and dining experience were commendable, the breakdown and subsequent resolution dampened my overall experience. I hope that improvements can be made to ensure better maintenance in the future. I would still consider staying here again, but perhaps with a little more caution regarding room conditions.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jose M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muy buen hotel

fantastico. no le pongo 5 estrellas porque un cafe que en china cuesta 30 centimos, te lo cobran a 7 usd. por lo demas, perfecto.
Stayed 8 nights in Jul 2025
Verified

6/10 Okay

Katia Maria Nardini

Liked: Cleanliness, room comfort
Quartos ótimos e sem carpete, algo raro na china. Café da manhã muito bom.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感があり非常に良かった
Stayed 1 night in Sep 2020
Verified

8/10 Good

Clark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
还可以，入门级别的五星，整体条件都不错。只是给的景观大床房房间不规则，睡着不舒服。
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Cheuk Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, but no shops around at night.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well located hotel not too far from the Airport, train station and the business districts of Hangzhou. Comfortable and good service as you would expect from a Sheraton hotel. The gym would benefit from more gear, but you could still enjoy a reasonable workout. Breakfast was fresh.
Stayed 1 night in Nov 2018
Verified

8/10 Good

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell för affärsresa

Klassiskt Sheraton hotell med det man behöver på resan. Gym kunde gärna vara lite mer utrustat, men ok.
Stayed 1 night in Nov 2018
Verified

4/10 Poor

Edward

Disliked: Staff & service

Avoid check in/out

Check in and check our was awful .. check out 7am no one on check out desk had to go find someone
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

xinzheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店位置很好，毗邻钱塘江，酒店设施较新，服务人员热情周到。
Stayed 2 nights in Feb 2018
Verified

10/10 Excellent

LUCKY STAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The excellent business hotel in Hangzhou.

The Staff is very kind and good English speaking. The room is cozy and clean. The breakfast restaurant's food are good enough for the foreigners and staffs is very nice and friendly. I appreciate this restaurant staff's service.
Stayed 3 nights in Nov 2017
Verified

4/10 Poor

CAROLINA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Always stay in this hotel but this time they changed the service and conditions, first they wanted to changed to twin bed and they were so impolite
Stayed 1 night in Sep 2017
Verified

10/10 Excellent

gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Newer Hotel.

Very new hotel. If you "have" to be in Hangzhou China, I recommend this hotel.
Stayed 2 nights in Aug 2017
Verified

8/10 Good

tu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Internet is slow
Stayed 2 nights in Jun 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice and clean hotel

nice and very clean room. front desk spoke English