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The Silk Lakehouse, Shangri-La Hangzhou

4.5 star property
4.5-star luxury hotel near West Lake

Choose dates to view prices

Photo gallery for The Silk Lakehouse, Shangri-La Hangzhou

Enjoy a drink at the bar, surrounded by a vibrant mural.
Enjoy breathtaking views of the surrounding mountains from the comfort of this serene room, featuring a plush bed, a small table with a vase of flowers, and a cozy bench.
Escape to a serene haven amidst lush hills, with balconies and terraces offering breathtaking views of the surrounding nature.
Relax in this serene space with a large bed, sofa, and stunning views of the surrounding landscape.
Relax in a serene garden patio surrounded by lush greenery and vibrant flowers, perfect for intimate conversations.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Breakfast available
  • Laundry
  • Gym

Explore the area

View in a map
78 Beishan Road, Hangzhou, Zhejiang, 310007
  • West Lake
    ‪1 min drive‬
  • Zhejiang University Yuquan Campus
    ‪4 min drive‬
  • Hangzhou Tower Shopping Mall
    ‪8 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪35 min drive‬

Room options

View all photos for Serenity Suite, Garden View

Relax in a serene space with a sofa, chairs, and coffee station, offering a view of a traditional pagoda and lush greenery.

Serenity Suite, Garden View

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Romance Room, Garden View

Relax in a classic room with a large bed, table, and lamp, set against a light-colored backdrop.

Romance Room, Garden View

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, Garden View

Two large beds with white linens flank nightstands and lamps, set against a backdrop of natural leafy patterns and a scenic view.

Twin Room, Garden View

  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Garden View

Relax in comfort with a large bed, a seating area, and a view of lush greenery outside.

Room, 1 King Bed, Garden View

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, Lake View

Relax in a spacious room with a large bed, seating area, and city skyline view.

Premier Room, Lake View

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Lake View

Relax in a spacious room with a large bed, scenic views, and a curved staircase leading to an upper level.

Room, Lake View

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Lake View (Serenity)

  • Sleeps 4
  • 1 King Bed

View all photos for West Lake Suite

Relax in a spacious room with a large bed, scenic view, and cozy seating area.

West Lake Suite

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Romance Room, Lake View

Enjoy breathtaking views of the surrounding mountains from the comfort of this serene room, featuring a plush bed, a small table with a vase of flowers, and a cozy bench.

Romance Room, Lake View

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, Garden View

Relax in a stylish room with a large bed, tufted headboard, and a bench, offering a view of a traditional building and lush greenery.

Premier Room, Garden View

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

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  • Pool
  • Hot tub
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About the area

Hangzhou

Xihu stay.With a stay at this Xihu hotel, you'll be within half a mile (1 km) of West Lake and 2 miles (3 km) of Broken Bridge. Zhejiang University Yuquan Campus and Wulin Square are also within 3 miles (5 km).

What's nearby

  • West Lake - 1 min drive - 0.0 km
  • Zhejiang University Yuquan Campus - 4 min drive - 3.1 km
  • Lingyin Temple - 6 min drive - 4.9 km
  • Hangzhou Tower Shopping Mall - 8 min drive - 7.0 km
  • Wulin Square - 8 min drive - 4.6 km

Getting around

  • Huanglong Cave Station - 4 min drive
  • South Railway Station - 23 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 53 min drive

Restaurants

  • ‪咬不得高祖生煎 - ‬2 min walk
  • ‪岳湖楼 - ‬2 min walk
  • ‪两岸咖啡 - ‬5 min walk
  • ‪泰芒之星 - ‬2 min walk
  • ‪旅行者酒吧 - ‬9 min walk

About this property

The Silk Lakehouse, Shangri-La Hangzhou

4.5-star luxury hotel near West Lake
The Silk Lakehouse, Shangri-La Hangzhou offers its guests an indoor pool, a 24-hour health club, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include 3 meeting rooms and limo/town car service. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury The Silk Lakehouse, Shangri-La Hangzhou.

This Art Deco Hangzhou hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2025
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Silk Lakehouse, Shangri-La Hangzhou offers 68 air-conditioned accommodations with iPads and minibars (stocked with some free items). Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Mandarin), English

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  • Pool
  • Spa
  • Parking included
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includes taxes & fees
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Property amenities

Family friendly

  • Children's dinnerware
  • In-room crib
  • Indoor pool
  • Lifeguards on site
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 312 for adults and CNY 156 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour health club
  • Bicycle storage
  • Fitness classes
  • Free bicycle rentals
  • Indoor pool
  • Pilates classes
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • iPad
  • LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Silk Lakehouse, Shangri-La Hangzhou

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 583 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 312 for adults and CNY 156 for children
  • Rollaway bed fee: CNY 583 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay, and WeChat Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

The Silk Lakehouse, Shangri-La Hangzhou Hotel
The Silk Lakehouse, Shangri-La Hangzhou Hangzhou
The Silk Lakehouse, Shangri-La Hangzhou Hotel Hangzhou

The Silk Lakehouse, Shangri-La Hangzhou Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Li-Shao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025