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Lotte Hotel Hanoi

5.0 star property
5-star luxury hotel near Hoan Kiem Lake, connected to a shopping center

Choose dates to view prices

Photo gallery for Lotte Hotel Hanoi

Reception
Reception
Food and drink
1 bedroom, minibar, in-room safe, desk
Indoor pool, outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
No. 54, Lieu Giai St. Cong Vi Ward., Ba Dinh, Hanoi
  • Place, Lotte Center Hanoi
    ‪1 min walk‬
  • Place, Embassy of the Republic of Korea
    ‪1 min walk‬
  • Place, Embassy of Japan
    ‪2 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 44 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Room

1 bedroom, minibar, in-room safe, desk

Junior Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 63 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Club )

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club )

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room (Club)

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room (Club)

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (Club )

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed (Club )

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Room (Club )

1 bedroom, minibar, in-room safe, desk

Junior Twin Room (Club )

8.0 out of 10
Very good
(1 review)
  • 63 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

View from room

Deluxe Suite

  • 99 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

1 bedroom, minibar, in-room safe, desk

Premier Suite

  • 147 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Hanoi

Ba Dinh stay.Your stay at this Ba Dinh hotel places you within 3 miles (5 km) of Hoan Kiem Lake and Hanoi Old Town Night Market. Lotte Center Hanoi and Embassy of the Republic of Korea are also within half a mile (1 km).

What's nearby

  • Lotte Center Hanoi - 1 min walk - 0.0 km
  • Embassy of the Republic of Korea - 1 min walk - 0.0 km
  • Embassy of Japan - 2 min walk - 0.2 km
  • Vincom Center Metropolis - 2 min walk - 0.2 km
  • Australian Embassy - 3 min walk - 0.3 km

Getting around

  • Hanoi Railway Station - 12 min drive
  • Noi Bai Intl. Airport (HAN) - 33 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Pizza 4Ps Lotte Hanoi - ‬1 min walk
  • ‪Lách Ca Lách Cách Lotte Center Liễu Giai - ‬1 min walk
  • ‪Ushi Mania - ‬3 min walk
  • ‪Top of Hanoi - ‬1 min walk

About this property

Lotte Hotel Hanoi

5-star luxury hotel near Hoan Kiem Lake, connected to a shopping center
Lotte Hotel Hanoi offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 4 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

You'll find a business center on site. Event space at this hotel measures 13870 square feet (1289 square meters) and includes conference space. A children's pool, a health club, and a hot tub are also featured at the luxury Lotte Hotel Hanoi. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Hanoi hotel.

  • 318 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • 13870 sq ft of conference space
  • 1289 sq m of conference space
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Elevator
  • Smoking in designated areas
Lotte Hotel Hanoi offers 318 air-conditioned accommodations with minibars and safes. A pillow menu is available. 48-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

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Staircase
Hanoi Daewoo Hotel
Ba Dinh
  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.4 out of 5, Excellent, 1,000 reviews
The price is CA $102
CA $115 total
includes taxes & fees
May 3 - May 4
Hanoi Daewoo Hotel

Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 4 restaurants

Things to do

  • Basketball
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 48-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property’s outdoor pool is unavailable on the first Monday of every month for cleaning and maintenance.

Renovations and closures

The property will be renovating from April 5 2026 to April 5 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Lotte Hotel Hanoi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 822500.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 1474200 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: VND 822500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Lotte Hotel Hanoi
Lotte Hanoi
Lotte Hotel Hanoi Hotel
Lotte Hotel Hanoi Hanoi
Lotte Hotel Hanoi Hotel Hanoi

Lotte Hotel Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 794 out of 1002 reviews
Rating 8 - Good. 151 out of 1002 reviews
Rating 6 - Okay. 34 out of 1002 reviews
Rating 4 - Poor. 7 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and club lounge
Stayed 1 night in Jan 2026

10/10 Excellent

Danny

Stayed 2 nights in Jan 2026

10/10 Excellent

Nami

Travelled with family
Liked: Cleanliness, staff & service
사전에 부탁한 객실을 배당해 주셔서 깔끔하고 고급스러웠고 너무 좋았습니다. 체크인, 체크아웃도 빠르고 좋았구요 실망한 점은, 항상 느끼는 점이지만, 공항에서 도착했을때 도어맨이 없고 짐을 들어 주는 사람도 문을 열어 주는 사람도 한 명 없어 5성급 호텔다운 서비스 결여입니다
Stayed 4 nights in Jan 2026

10/10 Excellent

SANGMAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bar was well stocked, clean room, good service
Stayed 2 nights in Dec 2025

10/10 Excellent

Harris

Stayed 1 night in Dec 2025

10/10 Excellent

Minh-Quan

Stayed 1 night in Dec 2025

10/10 Excellent

Teodor

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great hotel and great staff. Plenty of amenities on site. Would go back.
Stayed 2 nights in Dec 2025

10/10 Excellent

Minh-Quan

Stayed 3 nights in Dec 2025

10/10 Excellent

Allan

Stayed 3 nights in Dec 2025

8/10 Good

Shu Wen

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 5 nights in Dec 2025

10/10 Excellent

Tobe

Liked: Cleanliness, staff & service, amenities
Good friendly staff,rooms cleaned every day breakfast options could have been a little better over all nice hotel with good amentities .check out roof top bar😍
Stayed 5 nights in Dec 2025

10/10 Excellent

Hosein, Santa Ana

Liked: Cleanliness, amenities, property conditions & facilities
Excellent In all aspect ….
Stayed 2 nights in Dec 2025

10/10 Excellent

Hosein, Santa Ana

Liked: Cleanliness, amenities, property conditions & facilities
Staff, cleanliness , service, smiles, breakfast
Stayed 4 nights in Nov 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stunning hotel!! The room was huge and had an incredible view of Hanoi. We had an amazing massage at the hotel’s spa, enjoyed the steam and sauna, and had cocktails on the hotel’s rooftop. I also highly recommend the dim sum restaurant at the hotel. It was delicious. All in all, an amazing stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Carmen Maria

Stayed 2 nights in Dec 2025

10/10 Excellent

MYEONGKYU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good condition and close location from shopping mall
Stayed 3 nights in Aug 2025

10/10 Excellent

Mihail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good and comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Hai Sing

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini Bar lack of snacks .
Stayed 1 night in Nov 2025

6/10 Okay

Yohei

Stayed 2 nights in Oct 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THe room was good very clean , check in very efficient and friendly,club lounge facilities very good and excellent varity of food .
Stayed 3 nights in Oct 2025

10/10 Excellent

Dalton Michael

Stayed 8 nights in Oct 2025

10/10 Excellent

LOTFI, doha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Hamid

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top quality in every respect, room, dining, amenities, and staff--a 5-star experience--highly recommended!
Stayed 7 nights in Oct 2025