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Crowne Plaza Harbin Songbei by IHG

4.5 star property
4.5-star luxury hotel, connected to a shopping center in Song Bei

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Photo gallery for Crowne Plaza Harbin Songbei by IHG

A modern indoor swimming pool with a city view, lounge chairs, and a well-lit ceiling.
1 bedroom, premium bedding, in-room safe, desk
A high-rise hotel with a prominent "Crown Plaza" sign, featuring a modern architectural design with vertical lines and a mix of glass and concrete.
A modern restaurant with a high ceiling, multiple serving stations, and a variety of food options.
A spacious lobby with a central floral arrangement, a modern chandelier, and a reception desk.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
No. 233 Feng Yuan Street, Song Bei District, Harbin, 150028
  • Place, Harbin Ice and Snow World
    ‪8 min drive‬
  • Place, Siberian Tiger Park
    ‪9 min drive‬
  • Place, Harbin Polarland
    ‪10 min drive‬
  • Airport, Harbin (HRB-Taiping Intl.)
    ‪30 min drive‬

Room options

View all photos for Premium Room, Smoking, Lake View

A modern bathroom with a large mirror, a bathtub, and a vanity with a marble countertop.

Premium Room, Smoking, Lake View

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Smoking

A modern bathroom with a large mirror, a bathtub, and a vanity with a marble countertop.

Standard Room, 1 King Bed, Smoking

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Smoking

A hotel room with a bed, desk, chair, sofa, and a large window with a city view.

Suite, 1 Bedroom, Smoking

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Smoking

A modern bathroom with a large mirror, a bathtub, and a vanity with a marble countertop.

Executive Room, 1 King Bed, Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with a bed, a nightstand with a lamp, a chair, and a wall with a decorative mural.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a bathroom visible through a glass door.

Premium Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Room, 2 Twin Beds, Smoking

A hotel room with two beds, a desk, a chair, a TV, and a bathroom visible through a glass door.

Executive Room, 2 Twin Beds, Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds, Smoking, Lake View

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 2 Twin Beds, Smoking, Lake View

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Smoking

A hotel room with two beds, a desk, a chair, a TV, and a bathroom visible through a glass door.

Standard Room, 2 Twin Beds, Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 2 Twin Beds, Club Lounge Access

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the area

Harbin

Song Bei stay.A stay at this Song Bei hotel places you within 6 miles (10 km) of Harbin Ice and Snow World and 9 miles (15 km) of Heilongjiang Science and Technology Museum. Also within 9 miles (15 km) are Harbin Polarland and Harbin Exhibition Hall of Arts and Crafts of Ice and Snow.

What's nearby

  • Harbin Ice and Snow World - 8 min drive - 9.0 km
  • Siberian Tiger Park - 9 min drive - 9.9 km
  • Harbin Normal University - 9 min drive - 13.6 km
  • Harbin Polarland - 10 min drive - 11.2 km
  • Heilongjiang Science and Technology Museum - 10 min drive - 10.9 km

Getting around

  • Harbin West Railway Station - 26 min drive
  • Harbin (HRB-Taiping Intl.) - 37 min drive

Restaurants

  • ‪KFC 肯德基 - ‬10 min drive
  • ‪程记安心包子 - ‬12 min drive
  • ‪柴火铁锅炖 - ‬3 min drive
  • ‪KFC 肯徳基 - ‬13 min walk
  • ‪东方饺子王（尚志店） - ‬11 min drive

About this property

Crowne Plaza Harbin Songbei by IHG

4.5-star luxury hotel, connected to a shopping center in Song Bei
Crowne Plaza Harbin Songbei by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. The luxury Crowne Plaza Harbin Songbei by IHG also features a vending machine, express check-in, and room service (during limited hours). Self parking is free.

This 4.5-star Harbin hotel is smoke free.

  • 415 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Harbin Songbei by IHG offers 415 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, and slippers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 67 reviews
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includes taxes & fees
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Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 158 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch flat-screen TV

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 158 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Crowne Plaza Harbin Songbei Hotel
Crowne Plaza Harbin Songbei
Crowne Plaza Harbin Songbei
Crowne Plaza Harbin Songbei by IHG Hotel
Crowne Plaza Harbin Songbei an IHG Hotel
Crowne Plaza Harbin Songbei by IHG Harbin
Crowne Plaza Harbin Songbei by IHG Hotel Harbin

Frequently asked questions

How close is Crowne Plaza Harbin Songbei by IHG to the airport?

Crowne Plaza Harbin Songbei by IHG is 23.9 mi (37-min drive) away from the Harbin (HRB-Taiping Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Harbin Songbei by IHG?

As of Aug 5, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Harbin Songbei by IHG on Sept 4, 2026 start from CA $65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Harbin Songbei by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Harbin Songbei by IHG.

Does Crowne Plaza Harbin Songbei by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Harbin Songbei by IHG, but buffet breakfast is offered for a fee of CNY 158 per person. It's available on weekdays from 6:30 AM to 10 AM and weekends from 6:30 AM to 10:30 AM.

Is there a casino at Crowne Plaza Harbin Songbei by IHG?

No, there is no casino at this hotel.

What time is check-in at Crowne Plaza Harbin Songbei by IHG?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Crowne Plaza Harbin Songbei by IHG?

This hotel offers free self parking.

Does Crowne Plaza Harbin Songbei by IHG have a pool?

Crowne Plaza Harbin Songbei by IHG features an indoor pool.

Does Crowne Plaza Harbin Songbei by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Crowne Plaza Harbin Songbei by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Harbin Songbei by IHG to downtown Harbin?

Crowne Plaza Harbin Songbei by IHG is 71.4 mi away from Harbin.

Crowne Plaza Harbin Songbei by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 12 out of 38 reviews
Rating 8 - Good. 11 out of 38 reviews
Rating 6 - Okay. 6 out of 38 reviews
Rating 4 - Poor. 3 out of 38 reviews
Rating 2 - Terrible. 6 out of 38 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Enli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good value, good service, have good amenities. I like the pool and gym.
Stayed 4 nights in Mar 2025
Verified review

6/10 Okay

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself is nice. We were however unprepared for the traffic jams to be endured when moving from place to place. On map a location 12km away took more than 45min.
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

Guo Ling

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
staff a men was not nice,not friendly, no smile and bed service when I check in,
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

mohamed

Disliked: Amenities, property conditions & facilities
Room was very basic condition. it was very smelly and damp smell when walked inside the room very poorly maintained. Housekeeping try their best . lot of maintenance needs to be done.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location on Map is Misleading!

The Hotels.com map showed this hotel on Songbei Blvd just north across the river from the Snow and Ice Festival. This is false. The hotel is several kilometers to the northwest of that location and not at all convenient to the festival grounds. Otherwise, the hotel facility is good, and the staff was responsive to my requests (even with my limited Mandarin).
Stayed 2 nights in Dec 2022
Verified review

2/10 Terrible

Yiming

Disliked: Cleanliness, amenities, property conditions & facilities
The room is not clean at all. Water tap is broken. It is not worth the price
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Ki ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店附近叫车不方便
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

RYOTA

Liked: Cleanliness, staff & service, property conditions & facilities
主要エリアからは離れますが、清潔で良かったです
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かったです
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Damon Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at Harbin

Very nice and comfy hotel, and helpful for my desk staff.
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Yen Lyn

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel but service can be improved

Service is quite slow because they were short staffed. But considering the peak festive season they should have planned for more as the hotel was fully booked. Ordered for extra blankets and pillows but didn’t come though we waited till mid night. So we had to ask them to make sure they deliver it the next day as the room was quite cold though we have adjusted it to the max. In room dining was slow as well and had missing and wrong items brought. We had to tell them that there were missing items from the set and was eventually reluctantly topped up.
Stayed 4 nights in Dec 2019
Verified review

8/10 Good

Lee Woei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relatively fine but need to improve catering staff

Everything is pretty Ok except some of the rooms tend to be lingering cigarette smells even though I had requested smoke free rooms.
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very nice and helpful staff.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

J S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ENtirely Satisfactory Stay

Despite poor reviews by others we found the hotel to be entirely satisfactory in all respects. We had a suite on the 22nd floor which was very comfortable. The service in the Club Lounge was excellent and the dinner and breakfast buffets were pretty good. Main drawback is that the hotel is some distance from the main attractions of Harbin but taxis are cheap and readily available.
Stayed 3 nights in Feb 2019
Verified review

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Minibar locked , basic amenitiesx not up to 5 star IHG standards
Stayed 5 nights in Jan 2019
Verified review

10/10 Excellent

SHIRLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crowne Plaza Harbin

overall really good, although i dont get why they dont have creamy in the room and expected me to pay for milk. I wanted to make some tea and coffee in the room but ended up not having any.
Stayed 2 nights in Dec 2018
Verified review

2/10 Terrible

Waleed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ضعيف

الاقامه لم تكن مريحه التكييف حار الغرفتان بها غبار الإفطار اختيارات قليله لغتهم الانجليزيه ضعيفه الغرف صغيره
Stayed 5 nights in Dec 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT
Stayed 2 nights in Dec 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and facilities. Will come back again.
Stayed 1 night in Oct 2018
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Choose a neighboring hotel.

Air conditioning broken in the hotel for the duration of my stay. Staff lied about it for the whole time until admitting it was broken in the whole hotel on my last night. Gym equipment limited, and in poor condition considering the age of the hotel. Sauna doesn't work and whole change room smells like fermented urine. Breakfast poorly cooked and left me feeling sick all day. There are 10 other hotels in this neighbourhood and I cant imagine any being worse. I wont be returning and others should think twice about staying at this property. Oh ya, staff also refused to honour my IHG Ambassador status as they said they were not associated with the chain. What kind of Crowne Plaza is this??
Stayed 3 nights in Sep 2018
Verified review

2/10 Terrible

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Hot and no air conditioning

Check-in was easy. The several of the front desk staff were fluent in English. The room was nicely appointed. The bed was comfortable. However, the air conditioning was not working. The room was 25C when I arrived and within an hour, it had risen to 27C. I complained about it twice and after an hour, a technician came and poked the vent with a screw driver. He gave me a big smile and thumbs up, then left. After an hour, the temperature was still at 27. I complained a third time before I went out for dinner. When I returned late, I found that nothing had been done. I waited until morning and complained once more. The front desk staff tried changing rooms (finally), but the air conditioning in the new room also did not work. A technician came to the room and explained that it was set between 22 and 24C. So, according to him, everything was working fine, and he refused to do anything. This was odd since my first room was at 27 and this second room was at 25. At this point, I asked for my reservation to be cancelled and my money to be returned. The services that I had paid for were not being provided. Another guest spoke to me and said that the air conditioning in this hotel is very poor.
Stayed 4 nights in Aug 2018
Verified review

8/10 Good

ＫＮＴＣＴ

Liked: Cleanliness, property conditions & facilities, room comfort

中心部から離れているので、ちょっと不便です。ホテルはなかなかいい部屋、ロビーです。

町の中心部からだとタクシーで30元から40元必要です。 15分ぐらいです。新興マンション、住宅街に囲まれています。
Stayed 3 nights in Jun 2018
Verified review

8/10 Good

Sam

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel only has two twin bed or one king back there is no topper and twin bed for family it was not convenience
Stayed 5 nights in May 2018
Verified review

6/10 Okay

남

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

한적한호텔

몇번 숙박하였다 호텔에 비품이 자주 한가지씩 빼놓고 정리한다 소모품에 각별히 신경써야 합니다 식당에 음식이 다양성이 다른 호털보다 미흡하다 전반적으로 한곳부터 세심한 배려가 필요하다
Stayed 1 night in May 2018
Verified review

8/10 Good

Jonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, with great staff!

On a whole the hotel was great, with very helpful staff. We only had one issue in that we were unable to change the air conditioning in the room, which meant that it was very hot throughout the night!
Stayed 2 nights in Jan 2018