Note fondée sur 27 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,7 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Bordentown
Publié le 21 déc. 2023 sur Expedia
The best part about the property was staff and the food at the on site restaurant. The staff was always ready to help with a smile on their face and greeted everyone with respect. Food was excellent.
However, the room I stayed in was terrible. The room was below average. Bedsheets had stains on it which is a big no no in hospitality business. There was no heat in the room. I did try calling the front desk but didn’t get through them. Bathroom was in terrible condition. Shower door was not functioning properly. There was no hot water at all considering winter time.
Overall, not happy with the rooms as I had two separate bookings.
par un voyageur
Publié le 15 juin 2023 sur Expedia
Very courteous and forthcoming staff.
Commentaires de Gestion de l’hôtel
21 juill. 2023 par Front Office Manager, Gestion de l’hôtel
Greetings from Amatra by the Ganges!!!Thank you for rating us on this esteemed platform
par un voyageur de LONDON
Publié le 11 avr. 2023 sur Expedia
The place was falling apart. Leaky taps, insufficient towels, limited breakfast options, no gym. Not a property suitable for travellers used to a certain basic standard. We're afraid we will not return.
Commentaires de Gestion de l’hôtel
18 avr. 2023 par Revenue Manager, Gestion de l’hôtel
Dear Mr. Rohit, Greetings from Amatra by the Ganges!!! “Thank you for your stay with us and your subsequent valuable feedback. We are concerned regarding the shortcomings during your stay; these are being taken up with the concerned departments and to take corrective measures for the future. It was indeed a pleasure of being a part of your trip to this city and we look forward to welcoming you again.
par un voyageur
Publié le 23 févr. 2023 sur Expedia
Location is not something you would feel right about, but the property and services are amazing. Had a great time.
Commentaires de Gestion de l’hôtel
2 mars 2023 par Amatra Hotels, Gestion de l’hôtel
Thank you for rating us on this esteemed platform and hope to serve you even better on your next visit!
par un voyageur
Publié le 20 janv. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
13 mars 2023 par Amatra by the Ganges, Gestion de l’hôtel
Thank you for rating us on this esteemed platform and hope to serve you even better on your next visit!
par un voyageur
Publié le 13 nov. 2022 sur Expedia
Nice hotel. Good service. Shower door was broken, not in the best condition. Spa has no hot water you can’t shower there. And most items on the spa menu aren’t even available so that was disappointing. But it is a comfortable stay with great food in the restaurant.
Commentaires de Gestion de l’hôtel
16 nov. 2022 par Amatra Hotel, Gestion de l’hôtel
Dear Ms. Jean, Greetings from Amatra by the Ganges!!! “Thank you for your stay with us and your subsequent valuable feedback. We are concerned regarding the shortcomings during your stay; these are being taken up with the concerned departments and to take corrective measures for the future. It was indeed a pleasure of being a part of your trip to this city and we look forward to welcoming you again.
par un voyageur
Publié le 29 juin 2022 sur Expedia
par un voyageur
Publié le 4 avr. 2022 sur Expedia
Great property. Great view! Good food!
Highly recommend
par un voyageur
Publié le 7 mars 2022 sur Expedia
It was not what I had expected & what I had seen in photos while booking. For e.g., I booked a room with bathtub in balcony & it was not available when we checked in. Services were too slow. Frequent power cuts were so annoying. The room was shouting for maintenance, for instances, the blinds behind the bed were all broken which shunned the privacy. It was not at all worth the hefty amount of money I spent on booking it.
par un voyageur
Publié le 28 juin 2021 sur Expedia
