Ratings based on 233 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 7, 2024
We chose this hotel because of the pool amenity and good reviews. We were recieved very graciously by the receptionist, kudos to her. We unpacked and went directly to the pool, and was mer with a sign that the pool was closed due to issues. Should have been made aware of this prior to check in, as it was a major part of our decision to stay here. The room is as described, and reception was great, but completely disappointed my two boys. We stopped their 1st love early (ripping laps on a MX track) to come here to swim somes laps ay your pool. Where we totally could have just kept ripping the track.
Do i ask for my money back and go somewhere with a pool? No, I'm not that kinda guy, but sheesh...
Comment from Hotel Management
Apr. 8, 2024 by GM, Hotel Management
Thank you for staying with us. After reading your review you did your homework and chose our location. We are very sorry the pool was not open for your family, but we have had the pool closed on every webpage so that online bookers know that it is not in working order. We are working hard at getting the pool going again.
by A traveller
Posted Jan. 25, 2024 on Expedia
Comment from Hotel Management
Mar. 25, 2024 by GM, Hotel Management
Thank you for your review
by A traveller
Good spot
Posted Dec. 23, 2023 on HotelsDecent place reasonable priced. Still using styrofoam dishes at breakfast.
Heating works well.
Comment from Hotel Management
Jan. 18, 2024 by GM, Hotel Management
Thank you for your review, styrofoam was just because we were waiting for our order to arrive and that was the back up.
by A traveller
Posted Dec. 22, 2023 on Expedia
Comment from Hotel Management
Jan. 18, 2024 by GM, Hotel Management
Thank you for your review
by A traveller
I wouldn’t stay here
Posted Dec. 2, 2023 on HotelsThe rooms smelled like smoke, the conditions of the rooms are very out dated the walls are dirty the floors had dog food on them. the level of cleanliness is very poor . The carpet is pulling up. The room i paid for was the most expensive room with the jacuzzi tub room was supposed to sleep 3 ended up having to get a different room. I asked if the other room was the same price and I was told yes , it should have been cheaper . The pool should have been working especially after 2 years of it not working. Waiting for a part is not true new pools go in everyday. Stop being cheap. Fix your property. My 8 year old daughter was let down Dirty rooms, smells like smoke, breakfast was about what you would expect from motel 6 , i expected more for $167 a night. I am the most easiest person to please but this hands down was a huge let down.
by A traveller
Posted Nov. 27, 2023 on Expedia
The staff was friendly and amazing. Great location.
Comment from Hotel Management
Dec. 1, 2023 by Leslie - GM, Hotel Management
We appreciate your review, thank you
by A traveller
Posted Nov. 21, 2023 on Expedia
Comment from Hotel Management
Dec. 1, 2023 by Leslie - GM, Hotel Management
Thank you for your review
by A traveller
Posted Nov. 7, 2023
Nice place. New mattress would make it much better
Comment from Hotel Management
Dec. 1, 2023 by Leslie - GM, Hotel Management
Thank you for taking the time to review our property.
by A traveller
Posted Oct. 20, 2023 on Expedia
Comment from Hotel Management
Dec. 1, 2023 by Leslie - GM, Hotel Management
Thank you
by A traveller
Posted Oct. 6, 2023 on Hotels
Comment from Hotel Management
Oct. 16, 2023 by GM, Hotel Management
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Harlan. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
