Quality Inn

2.5 star property
Hotel perfectly located for exploring Harlan

Choose dates to view prices

Photo gallery for Quality Inn

Exterior
Reception
Free daily continental breakfast
In-room safe, desk, laptop workspace, blackout drapes
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

View in a map
2608 South Highway 421, Harlan, KY, 40831
  • Place, Harlan Appalachian Regional Healthcare Hospital
    ‪2 min drive‬
  • Place, The Harlan Center
    ‪4 min drive‬
  • Place, Black Mountain Offroad Adventure Area - Putney Trailhead
    ‪17 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

About the area

Harlan

Heart of Harlan.Within 2 miles (3 km) of this Harlan hotel, you'll find Harlan Appalachian Regional Healthcare Hospital and Cumberland River. The Harlan Center is within 2 miles (3 km) and Rapid River Lodge & Water Park is within 9 miles (15 km).

What's nearby

  • Harlan Appalachian Regional Healthcare Hospital - 2 min drive - 2.1 km
  • The Harlan Center - 4 min drive - 3.7 km
  • Rapid River Lodge & Water Park - 12 min drive - 13.4 km
  • Black Mountain Offroad Adventure Area - Putney Trailhead - 17 min drive - 20.8 km
  • Black Mountain - 24 min drive - 25.5 km

Getting around

  • McGhee Tyson Airport (TYS) - 145 min drive

About this property

Quality Inn

Hotel perfectly located for exploring Harlan
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business center. An indoor pool, a vending machine, and dry cleaning/laundry services are also featured at the business-friendly Quality Inn. Free self parking is available.

This Harlan hotel is smoke free.

  • 61 guestrooms or units
  • 2 levels
  • Built in 1993
  • Continental breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Quality Inn offers 61 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Harlan hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • No elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Harlan
Comfort Inn Hotel Harlan
Quality Inn Harlan
Quality Harlan
Quality Inn Hotel
Quality Inn Harlan
Quality Inn Hotel Harlan

Reviews

Quality Inn Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 162 out of 330 reviews
Rating 8 - Good. 109 out of 330 reviews
Rating 6 - Okay. 35 out of 330 reviews
Rating 4 - Poor. 15 out of 330 reviews
Rating 2 - Terrible. 9 out of 330 reviews

Reviews

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly!!
Stayed 4 nights in Aug 2025

10/10 Excellent

mitchell

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Have been staying here for about 30 years as my husband is from the area. Always clean and friendly. Brought the grandkids this trip (4 and 2 yrs old). They loved the indoor pool. The complimentary breakfast was like a small Cracker Barrel and delicious-the staff went above and beyond. The laundry was a little lacking as the machines were old and noisy. Overall a good restful stay.
Stayed 2 nights in Aug 2025

8/10 Good

Kim

Stayed 2 nights in Aug 2025

10/10 Excellent

herbert

Travelled with partner
Liked: Amenities, property conditions & facilities
Great value
Stayed 1 night in Aug 2025

10/10 Excellent

herbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed wasn't really that comfortable, and the pillows suck, but the shower was great, the staff was wonderful, and they was able to accommodate my ground floor request..so 5 out of 5.
Stayed 4 nights in Jul 2025

8/10 Good

Auston

Stayed 1 night in Jul 2025

8/10 Good

Auston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Eskola LLC

Stayed 1 night in Jul 2025

10/10 Excellent

Kelsie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay and amenities
Stayed 2 nights in Jul 2025

10/10 Excellent

BUCKLEY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Teresa

Liked: Staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

This time around NO

Was charged more than was quoted. Handicap room on second floor with a tub. I'm in a wheelchair. This time around the trip honestly wasn't good. The whole 2nd floor handicap room with a tub really contributed a lot to it. Not having a manager on site or anyway to get a hold of the manager was ridiculous. It really did no good to approach the front desk. When I asked for a corporate # I was told she didn't have one and then gave me 2 numbers to call that still wasn't corporate.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love

I love this motel so clean !!!!
Stayed 1 night in Jun 2025

10/10 Excellent

sherrie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean. Breakfast was well liked. Staff was very polite;means alot to have people like that. Thank you.
Stayed 2 nights in Jun 2025

8/10 Good

Randal L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Donnie

Business traveller, Travelled with family
Liked: Staff & service, room comfort
It was nice to get a way for a night or two but they need to clean the vents a use room spray it smelled like vinegar wet dog upstairs. The milk was outdated.
Stayed 1 night in May 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only dislike is there was a smell from previous people
Stayed 1 night in May 2025

10/10 Excellent

brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room
Stayed 1 night in Apr 2025

6/10 Okay

Donnie

Liked: Staff & service
Good hotel would stay again the rates are to high
Stayed 2 nights in Apr 2025

10/10 Excellent

joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fishing trip

Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Dustin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Travelled with partner
Wry friendly and clean
Stayed 1 night in Mar 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first night was fine the second night toilet paper and feces came out of the bathtub drain
Stayed 2 nights in Mar 2025