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Candlewood Suites Hartford Downtown by IHG

2.5 star property
Hotel perfectly located for exploring Hartford

Choose dates to view prices

Photo gallery for Candlewood Suites Hartford Downtown by IHG

Exterior
Suite, 1 Bedroom | Room amenity
Interior
Exterior
Suite, 1 Bedroom

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
370 Market Street, Hartford, CT, 06120
  • Place, Dunkin' Donuts Park
    ‪5 min walk‬
  • Place, PeoplesBank Arena
    ‪13 min walk‬
  • Place, Connecticut Convention Center
    ‪14 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪15 min drive‬

Room options

View all photos for Studio Suite

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed

8.6 out of 10
Excellent
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 2 Queen Beds

7.8 out of 10
Good
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio, 1 King Bed, Accessible (Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio Suite, 1 King Bed, Accessible (Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

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  • Pet friendly
  • Parking included
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CA $139 total
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About the area

Hartford

City center stay.Within a 10-minute walk of this Downtown Hartford hotel, you'll find Dunkin' Donuts Park and Riverside Park. Constitution Plaza and Hartford Stage are also within half a mile (1 km).

What's nearby

  • Dunkin' Donuts Park - 5 min walk - 0.5 km
  • Connecticut Science Center - 11 min walk - 1.0 km
  • PeoplesBank Arena - 13 min walk - 1.1 km
  • Connecticut Convention Center - 14 min walk - 1.2 km
  • Bushnell Park - 14 min walk - 1.2 km

Getting around

  • Hartford Union Station - 16 min walk
  • Bradley Intl. Airport (BDL) - 21 min drive

Restaurants

  • ‪SUBWAY - ‬10 min walk
  • ‪Dunkin' - ‬10 min walk
  • ‪Semilla Cafe + Studio - ‬7 min walk
  • ‪Pietro's Pizza - ‬8 min walk
  • ‪Sorella - ‬14 min walk

About this property

Candlewood Suites Hartford Downtown by IHG

Hotel perfectly located for exploring Hartford
There's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 650 square feet (60 square meters) and includes conference space. A fitness center, multilingual staff, and laundry facilities are also featured at the business-friendly Candlewood Suites Hartford Downtown by IHG. Limited free parking is available on a first-come, first-served basis.

This Hartford hotel is smoke free.

  • 81 guestrooms or units
  • 8 levels
  • 650 sq ft of conference space
  • 60 sq m of conference space
  • Built in 2017
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Elevator
  • No smoking on site
Candlewood Suites Hartford Downtown by IHG offers 81 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

This Hartford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

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  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
3.8 out of 5, Good, 1,195 reviews
The price is CA $127
CA $146 total
includes taxes & fees
Mar 11 - Mar 12
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Property amenities

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Weight limit: 80 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hartford Downtown Hotel
Candlewood Suites Hartford
Candlewood Suites Hartford Downtown
Candlewood Suites Hartford Downtown by IHG Hotel
Candlewood Suites Hartford Downtown an IHG Hotel
Candlewood Suites Hartford Downtown by IHG Hartford
Candlewood Suites Hartford Downtown by IHG Hotel Hartford

Frequently asked questions

How close is Candlewood Suites Hartford Downtown by IHG to the airport?

Candlewood Suites Hartford Downtown by IHG is 15 mi (21-min drive) away from the Bradley Intl. Airport (BDL) airport, the closest popular airport to the property.

How much does it cost to stay at Candlewood Suites Hartford Downtown by IHG?

As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Hartford Downtown by IHG on Mar 30, 2026 start from CA $160, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Candlewood Suites Hartford Downtown by IHG have an airport shuttle?

Airport shuttle services are not available at Candlewood Suites Hartford Downtown by IHG.

Does Candlewood Suites Hartford Downtown by IHG offer free breakfast?

Candlewood Suites Hartford Downtown by IHG does not offer free breakfast.

Is there a casino at Candlewood Suites Hartford Downtown by IHG?

No, there is no casino at this hotel.

What time is check-in at Candlewood Suites Hartford Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Candlewood Suites Hartford Downtown by IHG?

This hotel offers free self parking.

Does Candlewood Suites Hartford Downtown by IHG have a pool?

Candlewood Suites Hartford Downtown by IHG does not have a pool.

Does Candlewood Suites Hartford Downtown by IHG have a spa?

There are no spa services available at this hotel.

How close is Candlewood Suites Hartford Downtown by IHG to downtown Hartford?

Candlewood Suites Hartford Downtown by IHG is 1 mi away from Hartford.

Candlewood Suites Hartford Downtown by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 425 out of 941 reviews
Rating 8 - Good. 267 out of 941 reviews
Rating 6 - Okay. 122 out of 941 reviews
Rating 4 - Poor. 60 out of 941 reviews
Rating 2 - Terrible. 67 out of 941 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Bobby

Watch stolen by housekeeping
Stayed 1 night in Nov 2025

4/10 Poor

Bobby

Watch stolen by housekeeping
Stayed 2 nights in Nov 2025

4/10 Poor

Bobby

Watch stolen by housekeeping.
Stayed 1 night in Nov 2025

10/10 Excellent

Talha N.

Liked: Cleanliness, staff & service, property conditions & facilities
Area did not looked safe plus no stores
Stayed 1 night in Nov 2025

10/10 Excellent

Jasmin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean
Stayed 2 nights in Nov 2025

8/10 Good

Juneilys

Stayed 2 nights in Nov 2025

2/10 Terrible

Ana

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The sheets weren't clean; there were hairs between them. They moved us to another room, and the sheets were dirty there too, with red and black stains. They moved us to another room again, and the heating kept turning on because of the cold wind blowing between the heater and the floor.
Stayed 1 night in Nov 2025

8/10 Good

ron

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room and comfy mattress/bed
Stayed 3 nights in Nov 2025

10/10 Excellent

Ashleigh, Fairfield

Stayed 1 night in Oct 2025

6/10 Okay

Toronjio

Travelled with family
Rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Damaris

Nice & clean
Stayed 2 nights in Nov 2025

8/10 Good

Mary

Stayed 1 night in Nov 2025

4/10 Poor

Jeffrey

Stayed 1 night in Nov 2025

8/10 Good

Katherine

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Kitchen was stocked for 2. Thermostat & heating worked well. Stains on the comforter & threadbare shower curtain & mat.
Stayed 1 night in Nov 2025

6/10 Okay

Mary

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The bed is a little uncomfortable, and the vent in the bathroom was coated in lint and dust so I ended up needing a Zyrtec due to my bad dust allergy :( aside from that, it was fine!
Stayed 1 night in Nov 2025

10/10 Excellent

Omari

Stayed 2 nights in Oct 2025

8/10 Good

Brandon

Stayed 3 nights in Oct 2025

6/10 Okay

Kristin A

Travelled with family
Disliked: Property conditions & facilities
Didn’t use the kitchen but the room was very run down.
Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Brandon

Stayed 1 night in Sep 2025

8/10 Good

Lisa

Stayed 1 night in Oct 2025

10/10 Excellent

Louis

Stayed 2 nights in Oct 2025

10/10 Excellent

shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was close to function that we attended. Price was high, but was a last minute booking- so I guess that’s expected
Stayed 1 night in Oct 2025

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness, property conditions & facilities
HVAC system loud; not a single USB port; rather, traditional plugs. Kitchen was not clean; some utensils had not been cleaned. Shower barely usable without water on floor and very low hot temp. Coffee supplied was as weak as one could imagine. No breakfasts.
Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Liked: Amenities
Staff was friendly
Stayed 1 night in Oct 2025