The Douglas Hotel

Hébergement 3.0 étoiles
Maison d’hĂŽtes 3 Ă©toiles est tout indiquĂ© pour dĂ©couvrir Hartlepool

Choisissez des dates pour afficher les prix

Galerie de photos de l’hĂ©bergement The Douglas Hotel

Restauration
Réception
Fer et planche Ă  repasser, accĂšs au Wi-Fi (inclus), literie fournie
Suite supérieure, 1 lit double | Fer et planche à repasser, accÚs au Wi-Fi (inclus), literie fournie
Terrasse/patio

Commodités populaires

  • Bar
  • Climatisation
  • Wi-Fi gratuit
  • Services d’affaires

Explorez la région

Map
2 Grange Road, Hartlepool, England, TS26 8JA
  • Hartlepool Maritime Experience (musĂ©e historique)
    â€Ș14 min Ă  pied‬
  • Plage de Seaton Carew
    â€Ș5 min en voiture‬
  • UniversitĂ© de Teesside
    â€Ș20 min en voiture‬
  • AĂ©roport de Durham Tees Valley (MME)
    â€Ș29 min en voiture‬

Options de chambre

Chambre Standard avec lits jumeaux, 2 lits jumeaux

  • 9 mÂČ
  • 2 personnes
  • 2 lits jumeaux

Chambre Standard double, 1 lit double

  • 9 mÂČ
  • 2 personnes
  • 1 lit double

Chambre simple Standard, 1 lit jumeau

  • 5 mÂČ
  • 1 personne
  • 1 lit jumeau

À propos du quartier

Hartlepool

Au cƓur de Hartlepool.En sĂ©journant ici, vous serez Ă  moins de 1 km de Parc Victoria et Ă  moins de 3 km de Hartlepool Maritime Experience (musĂ©e historique). MusĂ©e de Hartlepool et Ward Jackson Park se trouvent Ă©galement Ă  moins de 3 km.

À proximitĂ©

  • Hartlepool Maritime Experience (musĂ©e historique) - 14 min Ă  pied - 1.2 km
  • MusĂ©e de Hartlepool - 14 min Ă  pied - 1.2 km
  • Plage de Seaton Carew - 5 min en voiture - 4.0 km
  • UniversitĂ© de Teesside - 20 min en voiture - 23.6 km
  • Stade Riverside - 22 min en voiture - 25.2 km

Transport

  • HARTLEPOOL (Gare) : Ă  10 min de marche
  • AĂ©roport de Durham Tees Valley (MME) : Ă  38 min en voiture

Restaurants

  • â€ȘThe Showroom - ‬5 min Ă  pied
  • â€ȘMcDonald's - ‬8 min Ă  pied
  • â€ȘKing Johns Tavern - ‬3 min Ă  pied
  • â€ȘThe Park Inn - ‬6 min Ă  pied
  • â€ȘThe Mill House - ‬8 min Ă  pied

À propos de cet hĂ©bergement

The Douglas Hotel

Maison d’hĂŽtes 3 Ă©toiles est tout indiquĂ© pour dĂ©couvrir Hartlepool
The Douglas Hotel offers its guests tour/ticket assistance. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.

This 3-star Hartlepool guesthouse is smoke free.

  • 17 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Tour and ticket information
  • No smoking on site
  • Bar or lounge
The Douglas Hotel propose 17 chambres dotées de : cafetiÚre-théiÚre. Téléviseur avec chaßnes par cùble.

La salle de bain comprend : baignoire ou douche. Les clients peuvent accéder à Internet gratuitement par une connexion sans fil.

Langues

Anglais, hindi, ourdou

Hébergements similaires

CommoditĂ©s de l’hĂ©bergement

Internet

  • Disponible dans toutes les chambres : Wi-Fi gratuit
  • Disponible dans certaines aires communes : Wi-Fi gratuit

Stationnement et transport

  • Aucun stationnement sur place disponible

Repas et boissons

  • Un bar-salon

Accessibilité

  • Aucun ascenseur

Commodités de la chambre

Divertissement

  • TĂ©lĂ©viseur de 32 po avec chaĂźnes par cĂąble

Chambre

  • Draps fournis

Salle de bain

  • Baignoire ou douche
  • Salle de bain privĂ©e
  • Serviettes fournies

Repas et boissons

  • CafetiĂšre-thĂ©iĂšre

Autres

  • Climatisation (rĂ©glage de la climatisation)
  • Fer et planche Ă  repasser sur demande

Politiques

Arrivée

Arrivée de midi à 22 h
L'arrivée hùtive est octroyée selon la disponibilité.
L’arrivĂ©e hĂątive est offerte moyennant des frais.
Âge minimal pour l’enregistrement : 18 ans

Départ

L’heure limite de dĂ©part est 10 h 30.
Le départ tardif est octroyé selon la disponibilité.
Le départ tardif est offert moyennant des frais.

Instructions spĂ©ciales pour l’enregistrement

Cet hĂ©bergement ne dispose d’aucune rĂ©ception.
L’hîte accueillera les clients sur place.
La réception de cet établissement n'est pas ouverte en dehors des heures normales.

MĂ©thodes d’accĂšs

Accueil par l'hĂŽte

Animaux de compagnie

  • Les animaux ne sont pas acceptĂ©s.

Enfants et lits supplémentaires

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Types de paiement

Renseignements importants

Extras en option

Les frais et les dĂ©pĂŽts indiquĂ©s ci-dessous seront facturĂ©s au moment de l’octroi du service, de l’arrivĂ©e ou du dĂ©part.

  • L'arrivĂ©e hĂątive (sous rĂ©serve de disponibilitĂ©) fait l'objet de frais supplĂ©mentaires.
  • Le dĂ©part tardif (sous rĂ©serve de disponibilitĂ©) fait l'objet de frais supplĂ©mentaires.

Cette liste n’est peut-ĂȘtre pas complĂšte. Les montants des frais et des dĂ©pĂŽts peuvent changer et pourraient ne pas comprendre les taxes.

À savoir

Des frais par personne supplĂ©mentaire peuvent s’appliquer et varient selon les politiques de l’établissement.
Une piĂšce d’identitĂ© avec photo Ă©mise par le gouvernement et un dĂ©pĂŽt en espĂšces, une carte de crĂ©dit ou une carte de dĂ©bit pour couvrir les frais accessoires peuvent ĂȘtre requis Ă  l’arrivĂ©e.
Les demandes spĂ©ciales sont sujettes Ă  la disponibilitĂ© au moment de l’enregistrement et peuvent entraĂźner des frais supplĂ©mentaires. Les demandes spĂ©ciales ne peuvent pas ĂȘtre garanties.
Cet hĂ©bergement accepte les cartes de crĂ©dit. L’argent comptant n’est pas acceptĂ©.
Cet établissement se réserve le droit de préautoriser la carte de crédit du client avant l'arrivée.
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et une trousse de premiers soins.
Les clients supplémentaires peuvent faire l'objet de suppléments, conformément à la politique de l'établissement.
Une piĂšce d’identitĂ© avec photo Ă©mise par le gouvernement et un dĂ©pĂŽt en espĂšces, une carte de crĂ©dit ou une carte de dĂ©bit pour couvrir les frais accessoires peuvent ĂȘtre requis Ă  l’arrivĂ©e.
Les demandes spĂ©ciales dĂ©pendent de la disponibilitĂ© au moment de l’enregistrement. Elle ne peuvent ĂȘtre garanties et peuvent occasionner des frais supplĂ©mentaires.
    Cet hĂ©bergement est gĂ©rĂ© par un(e) hĂŽte professionnel(le). L’offre d’hĂ©bergement est associĂ©e Ă  des fins commerciales, professionnelles ou d’entreprise. Aucun stationnement sur place. Cet Ă©tablissement accepte la carte Visa et la carte Mastercard. L’argent comptant n’est pas acceptĂ©. Cet Ă©tablissement se rĂ©serve le droit de prĂ©autoriser la carte de crĂ©dit du client avant l'arrivĂ©e. Pour assurer la sĂ©curitĂ© des clients, chaque hĂ©bergement de l'Ă©tablissement comprend un extincteur et une trousse de premiers soins.

Classement national

Cet établissement a été classé selon le classement officiel par étoiles de VisitEngland, le conseil national du tourisme d'Angleterre.

Hébergement également appelé

Douglas Hartlepool
Douglas Hotel Hartlepool England
Douglas Hotel Hartlepool
Douglas Hotel
OYO Douglas Hotel
OYO The Douglas Hotel
The Douglas Hotel Guesthouse
The Douglas Hotel Hartlepool

Avis pour The Douglas Hotel

Avis

7,0

Bien

Note de 10 – Excellent, d’aprùs 63 avis sur 235.
Note de 8 – Bien, d’aprùs 78 avis sur 235.
Note de 6 – Acceptable, d’aprùs 36 avis sur 235.
Note de 4 – MĂ©diocre, d’aprĂšs 19 avis sur 235.
Note de 2 – Terrible, d’aprùs 39 avis sur 235.

7,6/10

Propreté

7,4/10

Service et personnel

5,4/10

Commodités

7,0/10

État et installations de l’hĂ©bergement

5,2/10

ÉcoresponsabilitĂ©

Avis

8/10 – Bien

Alan

Points forts : Service et personnel, Ă©tat et installations de l’hĂ©bergement
Great for a quick trip from London to Hartlepool. Bed was comfy. Loo was a little noisy but l sleep with ear buds and eye patch. Green safety light for others could be an issue above the door but not for myself. Ill stay again Ta ":))
Séjour de 1 nuit en avril 2025

2/10 – Terrible

Mark

Points faibles : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

This dump should be shut down

Upon arrival I had to ring a number stuck on the door to get the code to get in and told my room number. No reception, no staff in the building. The whole place stunk of weed and stale smoke. Absolutely filthy, not been cleaned in years. No toilet roll in my room and when I finally got through to someone on the phone I was told someone would bring some at 5pm this was at 2.30. I'd say you get what you pay for but the state of the place I feel I should have been paid to stay there. Bed was really lumpy and the pillows was as thin as paper and was filthy. People banging about all night. One of the windows in my room was missing the handle so couldn't close it. No heating or hot water.
Séjour de 2 nuits en avril 2025

2/10 – Terrible

Ibraheem

Voyage d’affaires
Points forts : Service et personnel
Points faibles : PropretĂ©, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.
Séjour de 1 nuit en mars 2025

2/10 – Terrible

Clare

Points faibles : PropretĂ©, service et personnel et Ă©tat et installations de l’hĂ©bergement.
Arrived 30min before check-in deadline; was stood at door for 10min trying phone no on door, phone no I'd previously been sent an entry code from, & ringing 'Ring' doorbell, before a (not particularly friendly) answer... Was panicking that I'd be roomless for the night. (Had had a previous poor stay but was desperate for somewhere convenient/cheap due to partner being kept in hospital.) And was almost out of phone charge! On approach to room (& spotting a discarded mug in the hallway that had been since morning) I was hit by smell of cigarette smoke, then a man (smoker) came in from fire escape adjacent to my room. There was a bundle of dirty bed linen on the hallway floor to the other side of my door. Within my room: *No TV remote - TV unusable without (buttons on unit wouldn't access the menus sufficiently) *I realised I would have to watch TV on my (lacking charge) phone, then realised there was only 1 power socket near the 'desk' - far from bed - but no seat so had to stand & hold it *took a while to realise I was overlooked by the 'smokers balcony', so quickly pulled blind *noticed something (underwear?) stuffed in the ceiling light, so had to keep it off to avoid fire risk (understand the staff unlikely to notice if a guest had done this) *The smell of cigarette smoke wafting in to the room was unbearable, then I realised the windows had been left open, closing the windows was a challenge reaching past desk and blind doesn't go back up *Floors not vacuumed/swept/mopped
Séjour de 1 nuit en février 2025

4/10 – MĂ©diocre

Clare

Points faibles : Propreté, service et personnel
Wasn't obvious where to enter the building. Wasn't made clear that there would be no-one to greet. Upon calling number on the door, the greeting still wasn't friendly. On opening the bedroom.door, first impression was good - tidy, and additional heater (previous accommodation elsewhere was cold!). During my stay, more and more details became apparent and uncomfortable: *Only half a toilet roll, without a holder (so had been previously handled by user(s)), *Only one mug although the room was booked for two people *Barely any coffee (although plenty of tea) *kettle was half-full of water (don't know how old) *carpet had clearly not been vacuumed *Upon getting in to bed (a rather lumpy one), I noticed the bedding smelt badly of mens BO (possibly the quilt, thru to cover, but it was strong) *The single bed (although not booked) had slept-in bedding on *No mention of WiFi anywhere
Séjour de 1 nuit en février 2025

10/10 – Excellent

Janette

Séjour de 1 nuit en février 2025

8/10 – Bien

Christopher

Voyage d’affaires
Points forts : PropretĂ©, service et personnel et Ă©tat et installations de l’hĂ©bergement.
I don’t stay enought long yet ask me after week or two
Séjour de 1 nuit en février 2025

2/10 – Terrible

Scott

Voyage d’affaires
Points faibles : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.
Séjour de 3 nuits en janvier 2025

2/10 – Terrible

Steven

Séjour de 5 nuits en octobre 2024

2/10 – Terrible

Paul

Séjour de 1 nuit en septembre 2024

10/10 – Excellent

Michael

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Good nights sleep

Decent for a night stay. Room was clean
Séjour de 1 nuit en juillet 2024

8/10 – Bien

Matthew

Voyage d’affaires
Points forts : PropretĂ©, Ă©tat et installations de l’hĂ©bergement
Parking restrictions on streets around hotel
Séjour de 1 nuit en juillet 2024

2/10 – Terrible

Voyageur vérifié

Voyage d’affaires
Points faibles : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.
Séjour de 4 nuits en juillet 2024

2/10 – Terrible

Kim

Voyage de couple
Points faibles : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
We didn't like anything about the hotel it was a dump and we left immediately and stayed at another hotel
Séjour de 2 nuits en juin 2024

6/10 – Acceptable

Michael

Very dated could do with painting the room and furniture is falling apart towel had holes in it
Séjour de 4 nuits en mai 2024

10/10 – Excellent

Katlyn

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.
Really laid back and one of the only hotels who welcome homeless amazing people
Séjour de 1 nuit en mars 2024

2/10 – Terrible

Helen

Points faibles : Service et personnel

Not impressed - couldn't get in - stayed elsewhere

I ended up not staying! On arrival (after a long journey, feeling wet and tired), I spent half an hour standing outside the front door, constantly ringing the phone number on the piece of paper stuck to the door! There was never any answer, and no answer machine, and I could hear the phone ringing inside the hotel, but could see no one. Eventually, a resident at the hotel kindly let me in the front door, and suggested I ring the emergency number, which was displayed on a wall inside. Again, there was no answer, and I left a message on the answer service. I also rang the contact number for the hotel given by hotels.com but again there was no answer, and I left a message. Just as I was about to leave, a cleaner turned up and kindly booked me in and took me to my room. The heating was not on so she said she would turn it on. By this point, I was late for a meeting, so had to leave quickly. I returned later in the evening to find the heating was not on, and knowing it would be impossible to find anyone to sort it out, as well as feeling very uncomfortable and unwelcome in the hotel, I decided to leave and stay elsewhere. If they are going to have a system where you are going to have a phone number on the door to come in, they need to make sure the number works. The cleaner knew that the phone wasn't diverting to the correct number, so why wasn't an alternative number given? Not impressed. Waste of money.
Séjour de 2 nuits en janvier 2024

2/10 – Terrible

Daniel

Séjour de 3 nuits en février 2024

10/10 – Excellent

Shaun

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Away for football!

Séjour de 1 nuit en janvier 2024

8/10 – Bien

Vickey

Voyage en groupe
Points forts : Propreté, confort de la chambre
Points faibles : Service et personnel, Ă©tat et installations de l’hĂ©bergement
Séjour de 3 nuits en décembre 2023

4/10 – MĂ©diocre

Sarah

Voyage en famille
Points faibles : PropretĂ©, service et personnel et Ă©tat et installations de l’hĂ©bergement.
Séjour de 1 nuit en novembre 2023

4/10 – MĂ©diocre

Voyageur vérifié

Voyage en groupe
Points faibles : PropretĂ©, service et personnel et Ă©tat et installations de l’hĂ©bergement.

NOT passable. Worst hotel I've stayed in.

Please avoid unless you are absolutley desperate and then only use for 1 night. There is no reception - you have to ring the owner on his number and he will have left key in door for you There is parking over the road in a Clinic car park but its Council run so you need lots of change (reasonably priced) but you will be up at 8 every morning to pay for until you leave. At least passed 1800hrs is free until 08am. Short of pillows, blankets and towels until met up with service lady next AM No heating - she had to get filthy electric heater Black mould Stains of unknown origin everywhere - carpet, ceilings, walls, window blind even inside the picture hanging on the wall. No breakfast or bar but wouldn't eat or drink here anyway - "bar" area smells mouldy Stinks of skunk and cig. smoke breaking fire laws Taps in B/room sink broken and loose The OOHs mobile number given not answered and Owner doesnt answer phone. The maids are freindly but are not given list of whos who so will knock you up each morning to see if you are leaving before 1030. No power to room and no hot water from 10am on last morning. Maid said its not cut off prior to check out so must've been a power cut. Could not shower. Ablutions in the dark on last morning. The only 3 positives were TV working (back missing off remote tho') the Bed was comfy and the shower water was hot when working.
Séjour de 3 nuits en octobre 2023

6/10 – Acceptable

Bill

Get what you pay for

Overall I suppose you get what you pay for, check in ok involved phone call, room ok, next morning going to get showered, no towels, so tried hot tap on sink for wash no hot water, couldn't get TV to work but only minor problem wasn't sat in room long
Séjour de 1 nuit en octobre 2023

4/10 – MĂ©diocre

Steve

Voyage d’affaires
Points faibles : État et installations de l’hĂ©bergement

Real life Faulty Towers

A very basic and poorly maintained hotel. Upon arrival 7pm(ish) I was greated with a locked front door and a note on it saying to call the main hotel phone number. A man answered and directed my attention to a key pad on the wall, to type in a code for access and directed to my room. My room was a fair size but very basic. The whole place needs a lot of TLC. Taps were loose, other fixtures and fittings broken. Spot mould on walls and ceiling in bathroom. Signs of water damage on the walls around the window. There wasn't even a spoon with the tea and coffee set. Stiring my tea with my car key had to do. I managed to trip both the sockets and lights breakers when attempting to turn on the towel rail. An hour wait for the breakers to turned back on wasn't great. Especially, when I was told someone would be there in around 15-20mins. And to top things off, I got woken by drunken couple, in a neighbouring room, arguing and slamming doors at around 1:15am, which went on till gone 3am. So, all I can say is stay well away
Séjour de 1 nuit en octobre 2023

6/10 – Acceptable

David

Points forts : Service et personnel
I didn't want to post a negative review but this is several times that I've been chased up. For the price the place is fine but unfortunately the rooms aren't closed after cleaning. On entering the room the toilet was full and the flush wasn't working, not a great problem as a bucket nearby. Otherwise no problems.
Séjour de 1 nuit en octobre 2023