Holiday Inn Express & Suites Laurel by IHG offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. Free breakfast is served. Event space at this hotel measures 650 square feet (60 square meters) and includes conference space. The business-friendly Holiday Inn Express & Suites Laurel by IHG also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.
The desk personnel was not friendly. The room was dirty. Cleaned at but very dirty. We would not take a bath. Dirty. The carpet was dirty. I will not stay at this location.
Wad of dirty linens on cabinetry, crumbs on dirty chaise lounge, crumbs on floor, hair in the sheets, yellow stained toilet, and a non-working tv. Also, we notice several doors that had large gaps with the frame like they had broken hinges. The only positives from our stayâŠthe breakfast and the mattress. We only stayed because it was night, after a ten hour day of driving.
The room was not as clean as it should be. The toilet had a feces stain under the rim of the toilet. I literally had to clean it myself,the receptionist didn't answer the phone x 2 when we where calling for directions after my GPS steered us to the wrong places. Then when we entered no one was at the desk ,we literally had to yell ,hello,hello,she was sitting in the lobby with her head turned against the counter.I done know why she didn't hear us coming in.Other than that the experience was ok,I just didn't expect this at this particular hotel,ne er had a problem before. Breakfast was delicious!