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The Elm House Hotel

Property class: 3
Enjoy the free WiFi at this 3-star Hawick hotel

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Photo gallery for The Elm House Hotel

Room
Bathroom
Interior
Interior
Front of property

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
17 North Bridge St, Hawick, Scotland, TD9 9BD
  • Place, The Borders Distillery
    ‪4 min walk‬
  • Place, Heart of Hawick
    ‪7 min walk‬
  • Place, Borders Textile Towerhouse
    ‪7 min walk‬

Room options

View all photos for Basic Double Room

Room

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Twin Room

Room

Basic Twin Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Basic Single Room

Room

Basic Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Triple Room

Room

Basic Triple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

About the area

Hawick

In Hawick .Within a 10-minute walk of the hotel, you'll find The Borders Distillery and Teviotdale Leisure Centre. Heart of Hawick and Borders Textile Towerhouse are also within half a mile (1 km).

What's nearby

  • The Borders Distillery - 4 min walk - 0.4 km
  • Heart of Hawick - 7 min walk - 0.7 km
  • Borders Textile Towerhouse - 7 min walk - 0.7 km
  • Teviotdale Leisure Centre - 9 min walk - 0.8 km
  • Cross Borders Drove Road - 3 min drive - 2.0 km

Getting around

  • Galashiels Station - 26 min drive
  • Edinburgh Airport (EDI) - 94 min drive

Restaurants

  • ‪Auld Cross Keys Inn - ‬8 min drive
  • ‪Love Scottish Coffee Shop - ‬4 min walk
  • ‪The Denholm Meet - ‬8 min drive
  • ‪The Bourtree (Wetherspoon) - ‬1 min walk
  • ‪Damascus Drum - ‬7 min walk

About this property

The Elm House Hotel

Enjoy the free WiFi at this 3-star Hawick hotel
WiFi is free in public spaces. Free self parking is available.

This 3-star Hawick hotel is smoke free.

  • 16 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • No smoking on site
The Elm House Hotel offers 16 accommodations with irons/ironing boards. Digital television is provided.

Bathrooms include showers. This Hawick hotel provides complimentary wireless Internet access. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • High chair

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:00 AM for a fee: GBP 10.95 for adults and GBP 5 for children

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 30-inch TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per day.

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10.95 for adults and GBP 5.00 for children
  • Rollaway bed fee: GBP 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

Property is also known as

The Elm House Hotel Hotel
The Elm House Hotel Hawick
The Elm House Hotel Hotel Hawick

Frequently asked questions

How close is The Elm House Hotel to the airport?

The Elm House Hotel is 62.6 mi (94-min drive) away from the Edinburgh Airport (EDI) airport, the closest popular airport to the property.

Does The Elm House Hotel have an airport shuttle?

Airport shuttle services are not available at The Elm House Hotel .

Does The Elm House Hotel offer free breakfast?

Free breakfast isn’t provided at The Elm House Hotel , but full breakfast is offered for a fee of GBP 10.95 for adults and GBP 5.00 for children. It's available every day from 7:30 AM to 9:00 AM.

Is there a casino at The Elm House Hotel ?

No, there is no casino at this hotel.

What time is check-in at The Elm House Hotel ?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

Is there free parking at The Elm House Hotel ?

This hotel offers free self parking.

Does The Elm House Hotel have a pool?

The Elm House Hotel does not have a pool.

Does The Elm House Hotel have a spa?

There are no spa services available at this hotel.

How close is The Elm House Hotel to downtown Hawick?

The Elm House Hotel is 0.2 mi away from Hawick.

The Elm House Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 3 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 3 out of 6 reviews

6.4/10

Cleanliness

6.4/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Permanently Closed

This hotel is permanently closed, yet hotels.com took my money...and for a refund, instead of giving me my money black, they gave me this weird key cash. I'm out
Stayed 1 night in Jan 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
This is one of the worst hotels I have ever stayed in. There was no front desk and no "front desk staff" to greet me on arrival. Someone eventually appeared but did not take my name and there was no check in (or check out) process. The room was in an annexe in the car park and was small and very old fashioned. There were flies in the room, debris in the kettle, a damp bathmat and a non-working bedside lamp. It was barely clean. There was no soundproofing and there was noise from other rooms late at night. I would not recommend a stay in this hotel.
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs !

This hotel accepted our booking via Hotels.com and it was still confirmed and prepaid up until arriving at the hotel. We were visiting from Australia and visiting relatives in Hawick, we rented a car in Edinburgh and drove there. We arrived early afternoon and found a handwritten note on the front door requesting guests to call a mobile phone on arrival. Whilst in the car park an employee arrived and said that he had no knowledge of our booking, I showed him my confirmation and he blamed Hotels.com booking system. After prolonged discussions with some “manager” on the phone he said that he would have to prepare a room as they were busy. We set off for a coffee advising that we would return later. Whilst at the coffee shop I received an email from the hotel (via hotel.com) advising that they were cancelling my booking due to a FLOOD at the hotel. We returned to the hotel where the same employee advised us that Hotel.com had double booked the room and therefore they couldn’t accommodate us. When questioned about the earlier advice that no booking had been received, he shuffled around embarrassingly, we then asked about the FLOOD he said that there had been no flood and we showed him the email. He blamed his manager who was not at the premises, we insisted on speaking with her however she was very evasive and unhelpful and continued to blame Hotels.com. We eventually gave up and left, we had to find a bed with our relatives and to be honest we were happy not to be staying
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023