Note fondée sur 917 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 juin 2024
Traveling to Colorado, stop off to sleep. Outside looks old like I made a bad choice…..BUT rooms are updated, CLEAN, comfy, breakfast was pretty good, staff was friendly….. 5 Stars
Commentaires de Gestion de l’hôtel
12 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,"Thank you for sharing your experience! We're thrilled to hear that despite initial impressions, you found our rooms to be updated, clean, and comfortable. We take great pride in offering a friendly staff and a satisfying breakfast experience. We hope to welcome you back on your next journey through Colorado!"Sincerely, Hotel Manager
par un voyageur
Publié le 17 mai 2024
Below average breakfast
Zero free weights in workout facility
Cracked tile holding shower curtain rod which was loose
(reported upon check-out)
Commentaires de Gestion de l’hôtel
22 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback about your recent hotel experience. We apologize for the issues you encountered during your stay. We understand that the quality of breakfast and the availability of free weights in the workout facility were below your expectations. Additionally, we apologize for the cracked tile holding the shower curtain rod, which was loose. We appreciate you reporting these issues upon check-out.We take your feedback seriously and will address these concerns to ensure a better experience for our future guests. We strive to provide a high-quality breakfast and will work on improving the options available. We will also look into adding free weights to our workout facility to enhance the fitness experience for our guests.Regarding the cracked tile holding the shower curtain rod, we will take immediate action to repair it and ensure that it is secure. We understand the importance of maintaining a well-functioning and safe bathroom environment for our guests.Once again, we apologize for the inconveniences you experienced during your stay. We appreciate your feedback as it helps us improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.Sincerely, Hotel Manager
par un voyageur
Publié le 13 mai 2024
Commentaires de Gestion de l’hôtel
4 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We're sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we'll strive to improve based on your comments. Please feel free to reach out if there's anything specific we can address.Sincerely, Hotel Manager
par un voyageur
Publié le 9 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 mars 2024 par Hotel Manager, Gestion de l’hôtel
"Dear Guest,Thanks for staying with us and giving us a 10-star rating. We appreciate your awesome feedback. Hope you will visit us again soon for another memorable stay.Sincerely,Hotel Manager
par un voyageur
Publié le 4 mars 2024 sur Expedia
Friendly customer service. Nice breakfast.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you experienced friendly customer service and enjoyed our breakfast offerings. Our team strives to provide excellent service, and we appreciate you taking the time to share your thoughts.If there's anything specific you liked or if you have any suggestions for improvement, please feel free to let us know. We look forward to welcoming you back for another pleasant stay.Sincerely, Hotel Manager
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 mars 2024 par Hotel Manager, Gestion de l’hôtel
"Dear Guest,Thanks for staying with us and giving us a 10-star rating. We appreciate your awesome feedback. Hope you will visit us again soon for another memorable stay.Sincerely,Hotel Manager
par un voyageur
One night stay
Publié le 3 mars 2024 sur HotelsStayed one night passing through town. Room was clean, everything worked well. Bed was comfortable
Commentaires de Gestion de l’hôtel
3 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your brief but positive review! We're delighted to hear that you had a comfortable and problem-free stay. If your travels bring you through town again, we'd be honored to welcome you back.Sincerely,Hotel Manager
par un voyageur
Publié le 27 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We're sorry to hear that your experience fell short of expectations. We value your feedback and would appreciate more details about the issues you encountered. Your satisfaction is important to us, and we hope to have the opportunity to improve and provide a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 26 févr. 2024 sur Expedia
The staff was very nice
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your kind words about our staff! We're thrilled to hear that you had a positive experience. If there's anything specific that stood out, we'd love to know more. We hope to welcome you back for another enjoyable stay.Sincerely, Hotel Manager
par un voyageur
Publié le 24 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Hotel Manager, Gestion de l’hôtel
"Dear Guest,Thanks for staying with us and giving us a 10-star rating. We appreciate your awesome feedback. Hope you will visit us again soon for another memorable stay.Sincerely,Hotel Manager
