Ratings based on 918 Guest Reviews

Hear it directly from our travellers
3.8 out of 5
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Apr. 2, 2024
5 out of 5
by A traveller

Posted Apr. 1, 2024
Very nice and clean
1 out of 5
by A traveller

Posted Feb. 20, 2024 on Expedia
The photos of this property are not reliable. This is like a cheap motel with very basic facilities. We were super disappointed as we were hoping for a more upscale stay. Will never stay at any best western again. The rooms were ok, very basic with a average mattress. The TV was old and no option for smart TV. The walkways were dirty and of cheap flooring.
Comment from Hotel Management
Feb. 20, 2024 by EN, Hotel Management
Dear Appoorve:Thank you for completing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I regret you were disappointed in your stay at our Best Western hotel. Please be assured all the pictures displayed on the Expedia web site are true and factual. We are a Best Western Core hotel that offers great value in a town were hotel prices are very high year round. In reading your comments it looks like you were looking for an upscale hotel experience which our hotel does not offer or advertise to be. There are many upscale hotels located in Healdsburg to choose from that offer rates starting from 200 -400 more per night than our Best Western. Thus, making our hotel a great value on any given night. Once again, thank you for taking the time to write your review.If I can be of assistance in the future, please don't hesitate to contact me at 707-433-0300 ext. 619.Sincerely,Erik NeztsosieGeneral ManagerBest Western Dry Creek Inn
3 out of 5
by A traveller

Posted Feb. 19, 2024 on Expedia
Location is great. Staff seemed nice. Building is LOUD. They put laminate floor in, which is great for cleanliness, but it was loud. Our neighbors above us were up super later and then up early the next morning. We had to put music on and could still hear them walking everywhere. I think we may also heard people walking outside all night. If I stayed again, it would only be on the third floor. The amenities are limited for the cost.
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 19, 2024 on Hotels
3 out of 5
by A traveller

Posted Feb. 17, 2024 on Expedia
A very funky room. I did not ask for the handicapped room, but that’s where we were put. We didn’t particularly like it. Also, there weren’t enough blankets on the bed and we had a hard time dealing with the heater.
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 16, 2024 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 15, 2024 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 11, 2024 on Expedia
4 out of 5
by A traveller

Posted Feb. 4, 2024 on Expedia
The room is big ,nothing special but enjo stay there . The value is good