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The Heidelberg Exzellenz Hotel

3.5 star property
3.5-star hotel near Heidelberg Castle

Choose dates to view prices

Photo gallery for The Heidelberg Exzellenz Hotel

Restaurant
Lobby sitting area
Front of property
Studio (2 People) | Bathroom
Triple Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Laundry

Explore the area

View in a map
Rohrbacher Straße 29, Heidelberg, BW, 69115
  • Place, University of Heidelberg Old Campus
    ‪17 min walk‬
  • Place, Heidelberg Castle
    ‪7 min drive‬
  • Place, Marktplatz
    ‪7 min drive‬
  • Airport, Mannheim (MHG)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

Individually decorated, desk, iron/ironing board, free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(17 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Single Room

Individually decorated, desk, iron/ironing board, free WiFi

Standard Single Room

9.2 out of 10
Wonderful
(5 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Studio (2 People)

Studio (2 People)

Studio (2 People)

9.6 out of 10
Exceptional
(14 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Studio (1 Person)

Studio (1 Person) | In-room business centre

Studio (1 Person)

10.0 out of 10
Exceptional
(1 review)
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Triple Room

Triple Room

Triple Room

9.4 out of 10
Exceptional
(13 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

About the area

Heidelberg

Weststadt stay.Within a 10-minute walk of this Weststadt hotel, you'll find Schatzkammer and Körperwelten Museum. Neckar Valley-Odenwald Nature Park and Bergfriedhof Cemetery are also within half a mile (1 km).

What's nearby

  • Heidelberg University Library - 15 min walk - 1.3 km
  • University of Heidelberg Old Campus - 17 min walk - 1.5 km
  • Heidelberg Castle - 7 min drive - 2.7 km
  • Marktplatz - 7 min drive - 2.7 km
  • Church of the Holy Spirit - 9 min drive - 4.1 km

Getting around

  • Heidelberg Seegarten Tram Stop - 5 min walk
  • Heidelberg-Weststadt/Südstadt S-Bahn - 10 min walk
  • Frankfurt Airport (FRA) - 60 min drive

Restaurants

  • ‪Indian Grill House - ‬2 min walk
  • ‪Espresso Perfetto Heidelberg - ‬6 min walk
  • ‪Executive Lounge - ‬4 min walk
  • ‪Café Fresko - ‬5 min walk
  • ‪Ristorante Da Mario - ‬5 min walk

About this property

The Heidelberg Exzellenz Hotel

3.5-star hotel near Heidelberg Castle
WiFi is free in public spaces. Business amenities include a business center and a meeting room. The business-friendly The Heidelberg Exzellenz Hotel also features laundry facilities, dry cleaning/laundry services, and express check-in. Parking is available for a fee.

This 3.5-star Heidelberg hotel is smoke free.

  • 48 guestrooms or units
  • 4 levels
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Elevator
  • No smoking on site
The Heidelberg Exzellenz Hotel offers 48 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually decorated. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers.

This Heidelberg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 9 for children

Accessibility

  • 1 step to reach entrance
  • Elevator (28 inch wide door)

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 5:00 PM)
Guests will receive lockbox information
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • Pets: EUR 10 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9 for children
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Exzellenz
Exzellenz Heidelberg
Exzellenz Hotel
Exzellenz Hotel Heidelberg
Heidelberg Exzellenz Hotel
Heidelberg Exzellenz
The Heidelberg Exzellenz
The Heidelberg Exzellenz Hotel Hotel
The Heidelberg Exzellenz Hotel Heidelberg
The Heidelberg Exzellenz Hotel Hotel Heidelberg

Frequently asked questions

How close is The Heidelberg Exzellenz Hotel to the airport?

The Heidelberg Exzellenz Hotel is 10.6 mi (24-min drive) away from the Mannheim (MHG) airport, the closest popular airport to the property.

How much does it cost to stay at The Heidelberg Exzellenz Hotel?

As of Jun 11, 2026, prices found for a 1-night stay for 2 adults at The Heidelberg Exzellenz Hotel on Jun 14, 2026 start from CA $165, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Heidelberg Exzellenz Hotel have an airport shuttle?

Airport shuttle services are not available at The Heidelberg Exzellenz Hotel.

How close is The Heidelberg Exzellenz Hotel to the beach?

This hotel is 9.7 mi (21-min drive) from Ladenburger Strand and 12.4 mi (25-min drive) from Neckarstrand. Don't forget your sunscreen!

Does The Heidelberg Exzellenz Hotel offer free breakfast?

Free breakfast isn’t provided at The Heidelberg Exzellenz Hotel, but buffet breakfast is offered for a fee of EUR 19 for adults and EUR 9 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:30 AM to 11:00 AM.

Is there a casino at The Heidelberg Exzellenz Hotel?

No, there is no casino at this hotel.

What time is check-in at The Heidelberg Exzellenz Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at The Heidelberg Exzellenz Hotel?

Free parking is not available at this hotel. Self parking is available for EUR 15 per night.

Does The Heidelberg Exzellenz Hotel have a pool?

The Heidelberg Exzellenz Hotel does not have a pool.

Does The Heidelberg Exzellenz Hotel have a spa?

There are no spa services available at this hotel.

How close is The Heidelberg Exzellenz Hotel to downtown Heidelberg?

The Heidelberg Exzellenz Hotel is 0.3 mi away from Heidelberg.

The Heidelberg Exzellenz Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 284 out of 470 reviews
Rating 8 - Good. 156 out of 470 reviews
Rating 6 - Okay. 22 out of 470 reviews
Rating 4 - Poor. 4 out of 470 reviews
Rating 2 - Terrible. 4 out of 470 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hendrik

Very helpful reception, very clean room and excellent breakfast
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay!
Verified

10/10 Excellent

Jodie

Liked: Cleanliness, amenities, property conditions & facilities
It was the most perfect place to stay. Large, modern rooms all located in a great location.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

shirin

Liked: Amenities
Very friendly and helpful staff, nice and clean rooms. Lovely hotel.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy walking to the castle and shopping area.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at check in, a beautiful hotel with lovely architecture, easy walk into the town centre. Parking is on street around the hotel but a very quiet area so no worries regards security. Stunning city to visit, this was the perfect overnight stop.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay at the Heidelberg Exzellence Hotel

Excellent stay at the Heidelberg Exzellence Hotel. Hotel was nicely located to all amenities and attractions. The hotel was clean, and the staff was great.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Steph

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed staying at this hotel! It was nice, clean, conveniently located, quiet, and had a/c which was great during the hot summer weather. Staff were pleasant and helpful too.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy access to public transportation. Walking distance to great restaurants, sightseeing and shopping. Lovely breakfast for a fee. Friendly staff.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Derrick

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, beautifully unique and large rooms, comfortable heat control in the winter, and a great shower/tub. It's an old building so noise travels between rooms.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to Old City; castle, shopping and great dining.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Exzellenz was Excellent!
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot close to all amenties, clean hotel, nice reception, beds are a bit small but comfortable
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Hartmut

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and staff very friendly.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Kaustubh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and the place was conveniently located near the station.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location and good Service!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Ligia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and convenient location
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay! I have stayed before and loved it then. The staff is friendly, breakfast is perfect. There is no A/C so the rooms can get warmer but a great hotel just outside the old town!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to shopping and old town. The room was great (included kitchenette!)
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
A great value and the staff was exceedingly friendly. I’d definiertem stay here again.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and convenient location in a quiet area. Very walkable.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Nawal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

MICAH

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend this property! It was perfect :)
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Rogerio

Liked: Cleanliness, staff & service, property conditions & facilities
Great place they say 3 stars but I think 5!! Staff very friendly and welcoming.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Estelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second time here

We absolutely love the breakfast there. Better than most hotels…super friendly staff!
Stayed 1 night in May 2024