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Country Inn & Suites by Radisson, Helen, GA

2.5 star property
Hotel perfectly located for exploring Helen

Choose dates to view prices

Photo gallery for Country Inn & Suites by Radisson, Helen, GA

Room, 1 King Bed, Non Smoking, Jetted Tub
Free daily continental breakfast
Lobby sitting area
Lobby
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
877 Edelweiss Strasse, Helen, GA, 30545
  • Helen Festhalle
    ‪3 min walk‬
  • Alpine Helen/White County Convention and Visitors Bureau
    ‪8 min walk‬
  • Helen Tubing & Helen Water Park
    ‪15 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

7.2 out of 10
Good
(9 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Fireplace

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Fireplace

9.0 out of 10
Wonderful
(30 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

8.2 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking

8.2 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

Room, 1 King Bed, Non Smoking, Jetted Tub

Room, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(14 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(111 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Helen

Heart of Helen.Your stay at this hotel will put you steps from Helen Festhalle and a 5-minute walk from Chattahoochee River. Helen Arts & Heritage Center and Alpine Helen/White County Convention and Visitors Bureau are also within half a mile (1 km).

What's nearby

  • Helen Festhalle - 3 min walk - 0.3 km
  • Helen Arts & Heritage Center - 6 min walk - 0.5 km
  • Alpine Helen/White County Convention and Visitors Bureau - 8 min walk - 0.7 km
  • Helen Tubing & Helen Water Park - 15 min walk - 1.3 km
  • Innsbruck Resort & Golf Club - 4 min drive - 2.4 km

Getting around

  • Atlanta, GA (PDK-DeKalb-Peachtree) - 89 min drive

Restaurants

  • ‪Cowboys & Angels - ‬8 min walk
  • ‪The Troll Tavern - ‬7 min walk
  • ‪Helen Festhalle - ‬3 min walk
  • ‪Christoff's - ‬8 min walk
  • ‪Francesco’s Resto Bar - ‬2 min walk

About this property

Country Inn & Suites by Radisson, Helen, GA

Hotel perfectly located for exploring Helen
Country Inn & Suites by Radisson, Helen, GA offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is available daily. The business-friendly Country Inn & Suites by Radisson, Helen, GA also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This Helen hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room
Country Inn & Suites by Radisson, Helen, GA offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Helen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

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Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

SureStay Hotel by Best Western Helen Downtown

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
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The price is CA $137
CA $164 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

We should mention

  • Pool access available from 6:00 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Country Carlson Helen GA
Country Inn Carlson Helen GA
Country Inn Suites by Radisson Helen GA
Country Inn & Suites by Radisson, Helen, GA Hotel
Country Inn & Suites by Radisson, Helen, GA Helen
Country Inn & Suites by Radisson, Helen, GA Hotel Helen

Reviews

Country Inn & Suites by Radisson, Helen, GA Reviews

8.2

Very good

8.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 492 out of 1037 reviews
Rating 8 - Good. 272 out of 1037 reviews
Rating 6 - Okay. 146 out of 1037 reviews
Rating 4 - Poor. 77 out of 1037 reviews
Rating 2 - Terrible. 50 out of 1037 reviews

Reviews

6/10 Okay

Scott, Bar Harbor

Travelled with family
Liked: Amenities
Disliked: Cleanliness
One of the beds was not made up completely. Carpet was not vacuumed. Hallways and stairwells were dirty. Base of toilet had urine residue. Inside of bathroom door around handle was visibly dirty. One curtain sheer was missing. Tissue box holder was dirty. There was no towel rack for towels to dry on. There was no milk one day at breakfast and no orange juice the following day. Some features of the breakfast were very good. Other things were average.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is neat and clean. Staff is amazing, and the rooms are very spacious. Mine had a fireplace. Excellent stay.
Stayed 3 nights in Jun 2025

8/10 Good

Sonali

Travelled with family
Liked: Cleanliness, amenities
Front desk is very friendly. Rooms are clean but property is on the older side.
Stayed 1 night in Jun 2025

8/10 Good

Melissa

Travelled with family and small children
Liked: Cleanliness, amenities
Personnel were very nice and accommodating. The room where the pool was had a strong odor of bleach but I was told the pool room didn’t have good ventilation. The pool was eventually closed due to the filtration system not working. Our room was nice but needed renovation and deep cleaning. The elevator’s floor identifications were not working. Only one ice machine was working which was on the first floor. Parking was adequate, safe, and on property. One of the beds sagged a little in the middle which was uncomfortable for a good night’s sleep.
Stayed 2 nights in Jun 2025

2/10 Terrible

Samantha

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman at the front desk has a terrible attitude
Stayed 1 night in Jun 2025

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Front desk staff was excellent. Erica made sure we were very happy.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeannette

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great property. Erica and the rest of the staff were excellent. Rooms were clean and up to date. The shower was the best I've experienced in a hotel in awhile. The breakfast was fantastic with lots of choices. Definitely will stay here again.
Stayed 2 nights in Jun 2025

8/10 Good

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was nice … we enjoyed our stay.
Stayed 2 nights in Jun 2025

6/10 Okay

Joshua

Travelled with partner
Disliked: Amenities, property conditions & facilities
Location
Stayed 3 nights in Jun 2025

6/10 Okay

Donald

Stayed 2 nights in Jun 2025

8/10 Good

Marc, Owings Mills

Liked: Cleanliness
Hotel was in a very good location. Easy walk to restaurants in downtown. Rooms were very clean. Staff was very friendly. But just know this is not a new hotel. It’s definitely got some growing pains. Oh, and the breakfast was pretty good. You got your scrambled eggs, sausage and a waffle station. Plenty of parking if you have a nice car that you don’t wanna get dinged up by somebody parking next to you. We would definitely stay here again. But
Stayed 2 nights in Jun 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff!
Stayed 2 nights in Jun 2025

4/10 Poor

Christina

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Joanne

Liked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Travelled with family and small children
Erica was amazing and so helpful!!
Stayed 1 night in Jun 2025

10/10 Excellent

Clarence

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is located at almost the center of all the attractions. Easy parking, the hotel staff was absolutely awesome!! Our room was very clean and comfortable. Will definitely recommend to my friends and family.
Stayed 3 nights in Jun 2025

10/10 Excellent

Doug

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Karen

Disliked: Staff & service, property conditions & facilities

Very disappointed, don't waste your money!

Ok, first of all at checkin Dora was very nice. She told us that the elevator had not been working but was working now. Well, later on that day it stopped working again. It never worked again until we checked out. We were on the 3rd floor. Also, the heated pool was not heated. I asked and they told me that the heater had been repaired but now they had to wait on someone to turn on the propane which didn't happen during our stay. We had a suite with a separate bedroom with a pull out sofa and the sofa had a huge stain on it. The rest of the room was clean and we had plenty of towels. The bathroom is really small, not really even enough room to get dress in the bathroom. I would not stay there again. They really need to work on things. I even committed on how nice Dora was at check-in but when I checked out, I told her that if I would have known the elevator wasn't going to work I would have never checked in and she said I told everyone but no she didn't tell us there was a chance it would stop working. We had to walk up all those stairs.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

10/10 Excellent

April D

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Arvind

Travelled with family
Stayed 1 night in May 2025

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, amenities
Pleasant stay. The hotel needs additional elevators, room has been redone. Everything was clean. Sloppy remodel but still updated. Bed quality not ideal. Pillow quality could have been better by not the worst. Price point good. Would stay again
Stayed 1 night in May 2025

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Tv remote did not work so could not change channels. Had to shove door open and slam shut to close due to lack of maintenance.
Stayed 3 nights in May 2025

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025