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Hampton Inn Helen

2.5 star property
Hotel near Helen Tubing & Helen Water Park in Helen

Choose dates to view prices

Photo gallery for Hampton Inn Helen

Spa
Oversized King Room with Whirlpool and Fireplace
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Spa
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
147 Unicoi Street, Helen, GA, 30545
  • Charlemagne's Kingdom
    ‪2 min walk‬
  • Helen Festhalle
    ‪7 min walk‬
  • Helen Tubing & Helen Water Park
    ‪3 min drive‬

Room options

View all photos for King Handicapped Accessible with Roll-In Shower

Desk, iron/ironing board, free cribs/infant beds, free WiFi

King Handicapped Accessible with Roll-In Shower

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Handicapped Accessible with Access. Bathtub

Desk, iron/ironing board, free cribs/infant beds, free WiFi

King Handicapped Accessible with Access. Bathtub

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Studio Room

Two Queen Studio Room | Living area

Two Queen Studio Room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Study

King Study

King Study

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Study Riverview

Desk, iron/ironing board, free cribs/infant beds, free WiFi

King Study Riverview

  • 19 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Standard Room

Two Queen Standard Room

Two Queen Standard Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Queen Standard Room Riverview

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Two Queen Standard Room Riverview

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for King two room Suite

King two room Suite

King two room Suite

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Oversized King Room with Whirlpool and Fireplace

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Oversized King Room with Whirlpool and Fireplace

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Helen

In shopping district.Within a 5-minute walk of this Helen hotel, you'll find Chattahoochee River and Charlemagne's Kingdom. Unicoi Hill Park and Helen Arts & Heritage Center are also within half a mile (1 km).

What's nearby

  • Charlemagne's Kingdom - 2 min walk - 0.2 km
  • Helen Arts & Heritage Center - 5 min walk - 0.4 km
  • Helen Festhalle - 7 min walk - 0.7 km
  • Alpine Helen/White County Convention and Visitors Bureau - 16 min walk - 1.4 km
  • Helen Tubing & Helen Water Park - 3 min drive - 2.0 km

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 113 min drive

Restaurants

  • ‪Bigg Daddys Restaurant & Tavern - ‬14 min walk
  • ‪Cowboys & Angels - ‬6 min walk
  • ‪Hofbrauhaus Restaurant - ‬7 min walk
  • ‪Troll Tavern - ‬6 min walk
  • ‪Spice 55 Thai and Sushi restaurant - ‬20 min walk

About this property

Hampton Inn Helen

Hotel near Helen Tubing & Helen Water Park in Helen
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. The business-friendly Hampton Inn Helen also features a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.
  • 1 building
  • 67 guestrooms or units
  • 3 levels
  • Built in 1999
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
Hampton Inn Helen offers 67 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.

This Helen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 16 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

We should mention

  • Up to 16 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Helen
Hampton Inn Hotel Helen
Hampton Inn Helen Hotel Helen
Hampton Inn Helen Hotel
Helen Hampton Inn
Hampton Inn Helen River Hotel
Hampton Inn Helen River
Hampton Inn Helen Hotel
Hampton Inn Helen Helen
Hampton Inn Helen Hotel Helen
Hampton Inn Helen on the River

Hampton Inn Helen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1001 reviews
Rating 8 - Good. 241 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kim

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Everything was great till breakfast, are was being updated and a bus load of kids were sitting in small eating area waiting for bus, was not room to even get close to breakfast food, had to leave and go down the street to eat, we felt the management should have taken control and moved kids away from eating area. Otherwise everything was good
Stayed 1 night in Mar 2025

4/10 Poor

Carrie

Travelled with partner
Disliked: Amenities, property conditions & facilities
Pictures were misleading. Wanted to be on river.
Stayed 2 nights in Mar 2025

6/10 Okay

David

Travelled with group
Liked: Property conditions & facilities
Not clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael, Newborn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, will be going back
Stayed 1 night in Mar 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Zaahid

Basic stay in Helen

Stayed 2 nights in Jan 2025

10/10 Excellent

Judith L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint

Comfortable with a good, complimentary breakfast. Convenient to main area. Very walkable.
Stayed 2 nights in Feb 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Warrick

Liked: Room comfort
Disliked: Property conditions & facilities

Not worth the money

Rooms need to be updated and repaired, body wash and conditioner was empty, heat didn’t work at all room was 64 degrees, fireplace was full of dust, and greased finger prints all over microwave, stained caulking, and separating in bathtub, feels more like a quality inn or days in at half the price please fix this place Hilton
Stayed 1 night in Feb 2025

10/10 Excellent

Jarrod

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

misty, Jacksonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a bit higher in proce but it was clean with friendly staff. I appreciated the free coffee and tea available at all times. I also felt the location was perfect for exploring Helen. Most shops were within walking distance which was wonderful considering the parking lots were pay to park in town.

10/10 Excellent

Colleen

Stayed 1 night in Oct 2024

2/10 Terrible

Cesar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I request a refund, hotels.com has not returned it

After making a reservation, I arrived at the hotel with my family and to my surprise they told me that there was no room available and they left us in the cold night without a room. I am waiting for my money back. I requested a document proving that they did not give me the room and they only gave me a zero bill.
Stayed 1 night in Nov 2024

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room floor was in need of a cleaning. Also, the shower door would not stay closed due to a broken piece where the door ended
Stayed 2 nights in Jan 2025

10/10 Excellent

KELLY

Stayed 4 nights in Dec 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unique Bavarian town experience started with our stay.
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed bugs in first room. Changed to another room without issue. Very loud and someone stole do not disturb sign off door.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

gail

Disliked: Room comfort

the whole hotel needs an overhaul

Room and bathroom were clean except for green gummy bear on the carpet. Hallway carpet had big stain near the stairs. Mattress was very uncomfortable and gave my husband and I severe back aches. The biggest problem was the cable went out about 8pm and did not come back on before we left the next am. We called twice to the front desk and the second time the front desk lady said that it would not be fixed until the next day {our departure day}. She was kind enough to discount our room stay 30%. Our hotel of choice for the last 3 years had been Hampton Inn so we have been happy with the chain until this visit to Helen Georgia. The hotel needs an overhaul and as soon as possible. The staff were all very nice and polite.
Stayed 1 night in Jan 2025

10/10 Excellent

Mercedes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Dec 2024

2/10 Terrible

Lisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t Book Here!!!

This should not be considered a Hampton hotel it was old and disgusting. There was hair all over the sheets and pillow case I went to the desk and told them the sheets were never changed I put four sheets down on the bed so I could sleep but was grossed out. The manager gave me a full refund
Stayed 1 night in Dec 2024

6/10 Okay

Jeremy

Stayed 1 night in Jan 2025

10/10 Excellent

Yanisleidi

Travelled with family and small children
Liked: Property conditions & facilities
Beautiful surrounding areas
Stayed 2 nights in Dec 2024

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Nelxon

Great place
Stayed 2 nights in Dec 2024