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Best Western Hendersonville Inn

2.5 star property
Hotel near Blue Ridge Mall in Hendersonville

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Photo gallery for Best Western Hendersonville Inn

Exterior
Free toiletries, hair dryer, towels, soap
Lunch and dinner served, Mexican cuisine
Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
105 Sugarloaf Rd, Hendersonville, NC, 28793
  • Place, Blue Ridge Mall
    ‪15 min walk‬
  • Place, Pets Own Place
    ‪3 min drive‬
  • Place, Moonshine Mountain Snow Tubing Park
    ‪17 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(39 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Two Double Room-Smoking

  • Sleeps 4

Mobility Accessible 2 Double Room with Roll In Shower

  • Sleeps 4

1 King Bed, Smoking Room, Desk, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Roll in Shower, Sofa, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Desk, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Roll in Shower, Chair with Ottoman, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Standard Room, 1 King Bed, Accessible, Refrigerator&Microwave

  • Sleeps 2

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4

Two Double Room- Non-Smoking

  • Sleeps 4

About the area

Hendersonville

In Hendersonville .You'll be within 2 miles (3 km) of Blue Ridge Mall and 6 miles (10 km) of Western North Carolina Air Museum with a stay here. Elijah Mountain Gem Mine is within 6 miles (10 km) and Jump Off Rock is within 9 miles (15 km).

What's nearby

  • Blue Ridge Mall - 15 min walk - 1.3 km
  • Pets Own Place - 3 min drive - 3.0 km
  • Jump Off Rock - 12 min drive - 11.5 km
  • Moonshine Mountain Snow Tubing Park - 17 min drive - 14.4 km
  • Biltmore Estate - 25 min drive - 39.7 km

Getting around

  • Asheville Regional Airport (AVL) - 12 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Binion's Roadhouse - ‬3 min drive
  • ‪Taco Bell - ‬19 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬18 min walk

About this property

Best Western Hendersonville Inn

Hotel near Blue Ridge Mall in Hendersonville
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. An outdoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Best Western Hendersonville Inn. Free self parking is available.

Smoking is allowed in designated areas at this Hendersonville hotel.

  • 100 guestrooms or units
  • 2 levels
  • 3 buildings
  • Meeting rooms
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Best Western Hendersonville Inn offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 50-inch Smart televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Hendersonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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  • Pet friendly
  • Parking included
  • Free WiFi
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The price is CA $95
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch smart TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per day (maximum USD 100 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Hendersonville
Best Western Hendersonville Inn
Hendersonville Best Western
Hendersonville Inn
Best Western Hendersonville Hotel Hendersonville
Hendersonville Hendersonville
Best Western Hendersonville Inn Hotel
Best Western Hendersonville Inn Hendersonville
Best Western Hendersonville Inn Hotel Hendersonville

Best Western Hendersonville Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 393 out of 1000 reviews
Rating 8 - Good. 314 out of 1000 reviews
Rating 6 - Okay. 150 out of 1000 reviews
Rating 4 - Poor. 84 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

MARK, Red Bank

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I smelled like cigarette after walking through the lobby. The room heater did not work, it just roared loudly for 30 seconds, shut off for a minute, and repeated that cycle over and over to guarantee you could not possibly sleep. Horrible stay. Couldn’t give it a worse review unless I find out it had bed bugs.
Stayed 1 night in Dec 2025

10/10 Excellent

Curtis W, ST CLOUD

Stayed 1 night in Sep 2025

10/10 Excellent

Hope

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hard bed with scratchy linens. King size bed with 4 small pillows
Stayed 1 night in Sep 2025

4/10 Poor

Rachel

Travelled with family
Disliked: Cleanliness
The room smelt damp and the bathroom in particular was not in great condition. There were many brown marks across the walls and there is an edge running along the bottom of the bath which was thick with dirt. We also had people walking in front of our room throughout the night and this continued the entire time until early morning. It felt very uncomfortable.
Stayed 1 night in Sep 2025

6/10 Okay

Brenda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good place but extra charged

The room and breakfast and place overall was good. Unfortunately upon check in, I was charged again for the room that I had already booked through Hotels.com, but was unaware of this until it appeared on my bank account the next day. I stopped at the hotel on my way back home to inquire about it and ask for a refund. The manager couldn't issue a refund right then but was going to take care of it. A few days passed and nothing. Reached out to find the status, manager was swamped and short staffed, would call me back. No response, tried again. Now manager was out due to personal reasons. Reached out to Hotels.com. They were fabulous and gave me a refund from what I paid them.
Stayed 1 night in Aug 2025

10/10 Excellent

Marni

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how kind,friendly and helpful the staff is.i recommend this hotel to anyone and everyone I know.
Stayed 1 night in Sep 2025

10/10 Excellent

Mary Luzbella, Wilson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staff!
Stayed 2 nights in Aug 2025

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed a night several times. Very good breakfast. Overall it's a good place to stay for the value ( price)
Stayed 1 night in Aug 2025

2/10 Terrible

Joseph

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Because I booked with hotels.com they put me on the second floor they discriminated against me if you booked with hotels.com or any other third party they put you on the second and third floors even if you have a handicap like I do that requires me to be on the first floor she said nope you're going up on the 2nd floor the manageramy was horrible the hotel was nice the staff was nice including Ricky who was very nice
Stayed 1 night in Aug 2025

6/10 Okay

Thomas F

Stayed 2 nights in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, property conditions & facilities
good
Stayed 1 night in Jun 2025

10/10 Excellent

Mary Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Quick romantic getaway- staff was very nice, room was very clean. They should replace carpet with flooring.
Stayed 2 nights in Jul 2025

6/10 Okay

Bridget

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed for days never put up the do not disturb sign and never had anyone come bring clean towels or change garbage never even asked us We had to go ask for towels and they gave us pool towels
Stayed 3 nights in Jul 2025

10/10 Excellent

james

Liked: Property conditions & facilities
nice place
Stayed 1 night in Jul 2025

10/10 Excellent

Annika

Travelled with family
Liked: Cleanliness, staff & service, amenities
These Guys do a a great Job. Really hard to beat value wise with the Breakfast. Location is convenient. El Paso Mexican restaurant on site is excellent. We got stuck in traffic for two hours upon arrival and missed eating and they closed but the sister resterant is across the street and they called to make sure they could still feed us and it ended up being super super excellent food! And just there! The rooms need some updating on the flooring. I would luv to see actual flooring and not the bad carpet. Other than that they do a great job with the property . Clean and painting also seems to be really upkept! Pool was clean also! Reception was very accommodating and professional. Great Job Guys !
Stayed 1 night in Jul 2025

8/10 Good

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

douglas

Liked: Cleanliness, amenities, property conditions & facilities
Good spot
Stayed 2 nights in Jul 2025

8/10 Good

william

Stayed 2 nights in Jun 2025

4/10 Poor

Christine

Travelled with family
Disliked: Property conditions & facilities, room comfort
Old and stinky room. Room was clean but the room had a terrible smell.
Stayed 1 night in Jun 2025

10/10 Excellent

Vicki

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and had a nice breakfast!
Stayed 2 nights in Jun 2025

10/10 Excellent

Paige

Stayed 1 night in Jun 2025

6/10 Okay

Linda

Liked: Staff & service, amenities
While it looked clean, the room smelled like wet dogs had been in it. We tried air freshener, but it didn't work
Stayed 1 night in Jun 2025

8/10 Good

paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband didn't like the breakfast. It was kind of Loud because it is close to the intersection. Everything else was just fine.
Stayed 1 night in May 2025

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms have doors that are to the outside like a motel, so if you don't like that, something to keep in mind. A bit expensive for a motwl-like room. The bed was really hard, and lots of noise from the main road but the lady at the front desk was a gem! They also have a on-site Mexican Restaurant which was lovely and convenient. Gas station and a Waffle House within walking distance which was nice.
Stayed 1 night in May 2025

8/10 Good

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Clean & quiet.
Stayed 2 nights in May 2025