Galaxy Hotel Iraklio

5.0 star property
Family-friendly 5-star hotel near Natural History Museum of Crete

Choose dates to view prices

Photo gallery for Galaxy Hotel Iraklio

Exterior detail
Property entrance
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Lobby sitting area
City view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa
  • Room service

Explore the area

View in a map
75 Dimokratias Ave, Heraklion, Crete Island, 71306
  • Place, Heraklion Archaeological Museum
    ‪14 min walk‬
  • Place, Historical Museum of Crete
    ‪19 min walk‬
  • Place, Heraklion Port
    ‪3 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪5 min drive‬

Room options

Executive Suite, 1 Bedroom, Non Smoking, Jetted Tub

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Superior Single Room

9.8 out of 10
Exceptional
(6 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

Economy Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Executive Room, Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Bedrooms, Connecting Rooms, City View

9.0 out of 10
Wonderful
(4 reviews)
  • 42 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 5 Twin Beds OR 1 Queen Bed and 3 Twin Beds

Superior Triple Room, Pool View

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Superior Room, City View

8.0 out of 10
Very good
(10 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Executive Room, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Superior Room, Pool View

10.0 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Superior Triple Room, City View

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

Superior Double or Twin Room, City View (Business)

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

You may also like

About the area

Heraklion

Heart of Heraklion.You'll find Venetian Walls and Morosini Fountain within a 15-minute walk of this Heraklion hotel. Heraklion Archaeological Museum and Heraklion Loggia are also within 2 miles (3 km).

What's nearby

  • Heraklion Archaeological Museum - 14 min walk - 1.2 km
  • Morosini Fountain - 14 min walk - 1.2 km
  • Heraklion Loggia - 15 min walk - 1.3 km
  • Historical Museum of Crete - 19 min walk - 1.6 km
  • Heraklion Port - 3 min drive - 1.9 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 12 min drive

Restaurants

  • ‪De May Cafe - ‬9 min walk
  • ‪Monk's - ‬5 min walk
  • ‪Κρητικός Φούρνος - ‬2 min walk
  • ‪Tartufo - ‬7 min walk
  • ‪Μαθιουδάκης - ‬4 min walk

About this property

Galaxy Hotel Iraklio

Family-friendly 5-star hotel near Natural History Museum of Crete
Galaxy Hotel Iraklio offers its guests an outdoor pool, a 24-hour health club, and a steam room. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include 9 meeting rooms and limo/town car service. Event space at this hotel measures 1830 square feet (170 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the luxury Galaxy Hotel Iraklio. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Heraklion hotel.

  • 127 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 bars or lounges
  • 1830 sq ft of conference space
  • 170 sq m of conference space
  • Built in 1979
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Galaxy Hotel Iraklio offers 127 air-conditioned accommodations with laptop-compatible safes and espresso makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 26-inch LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Outdoor pool
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 26-inch LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Mini-fridge

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15.00 per person
  • Airport shuttle fee: EUR 25 per vehicle (one-way)
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, cash, mobile payments, and Apple Pay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number 170631724005/0/0

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Galaxy Hotel Iraklio
Galaxy Hotel Iraklio Heraklion
Galaxy Iraklio
Galaxy Iraklio Heraklion
Galaxy Iraklio Hotel
Iraklio
Iraklio Galaxy Hotel
Iraklio Hotel
Galaxy Hotel Heraklion
Galaxy Hotel Iraklio Crete/Heraklion
Galaxy Hotel Iraklio Hotel
Galaxy Hotel Iraklio Heraklion
Galaxy Hotel Iraklio Hotel Heraklion

Reviews

Galaxy Hotel Iraklio Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 693 out of 1007 reviews
Rating 8 - Good. 248 out of 1007 reviews
Rating 6 - Okay. 45 out of 1007 reviews
Rating 4 - Poor. 11 out of 1007 reviews
Rating 2 - Terrible. 10 out of 1007 reviews

Reviews

10/10 Excellent

lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. Would stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, amenities, property conditions & facilities
Staff were all so friendly and helpful. The breakfast buffet was delicious with so much choice. The hotel was very clean & the rooms were a little small, but had everything and were also very clean.The pool area was small, but lovely and suited us perfectly. The hotel is located about a 10-15min walk from the city centre and the sites were all accessible by walking, taxi or bus which was perfect for us. We will definitely be back.
Stayed 4 nights in Jun 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stop in your way to Santorini!
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was lively as well as the staff.
Stayed 1 night in Jun 2025

8/10 Good

Shelley, Delta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to the airport. Great breakfast selection. Quiet room. Stayed one night after arriving to Crete
Stayed 1 night in Jun 2025

10/10 Excellent

Hal

Liked: Cleanliness, property conditions & facilities
Excellent breakfast. Helpful staff
Stayed 3 nights in May 2025

10/10 Excellent

Zacharias

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing breakfast and very professional staff
Stayed 1 night in May 2025

10/10 Excellent

Tatiana, St Peter Port

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A very nice hotel next to town centre. Thhe rooms are clean and well looked after. The staff are absolutely amazing and would try and help with any query you have! Food is delicious (we had dinners in a la carte restaurant a few times and all were a hit). Would recommend this hotel to anyone staying in Iraklio - for tourism or business.
Stayed 8 nights in May 2025

8/10 Good

Joan Shirley, Chingford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location had a great pool not large with a depth of 1.5 meters but just right for cooling off. Staff friendly across all areas.
Stayed 7 nights in May 2025

10/10 Excellent

Liisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Pasionaria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast fue excelente
Stayed 1 night in May 2025

6/10 Okay

Judit

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect one night stay to visit the Palace of Knossos, which was a short drive away.
Stayed 1 night in Apr 2025

10/10 Excellent

Jay, Olympia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my room upgrade very much. The room was very comfortable and provided a good night’s sleep. Breakfast buffet was superb, as always. But the staff is what sets this place above other hotels. Very attentive and professional. This is still my favorite hotel in Heraklion.
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wonderful. Amazing breakfast too.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel. Beautiful. Very clean. Excellent service.
Stayed 3 nights in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night. Staff were helpful. Front desk available 24 hours which is great when you arrive past midnight.
Stayed 1 night in Feb 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Galaxy hotels greatest asset is undoubtedly their staff. They are hard working and completely focused on delighting their customers. Anthi on front desk, Conference Captain Cristos, Erene and Natalia to name but a few who provided us with excellent service throughout our stay. Thank you.
Stayed 12 nights in Oct 2024

10/10 Excellent

Olga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in the center of Heraklion!
Stayed 2 nights in Oct 2024

10/10 Excellent

Diana, Corpus christi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 1 night in Oct 2024

10/10 Excellent

Stavros

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , well maintained in good location within walking distance to city centre and other attractions. The hotel maintained vety good hygeine practices including hand sanitisers around hotel areas and on each table which was good to see. Good sized rooms , comfortable bed , friendly professional staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a large traditional hotel. There was a buffet breakfast and all the food was delicious. Our room was nice but the bathroom could use some updates. The shower got the bathroom floor all wet despite my efforts to prevent it. Lots of dining options nearby but the shopping area was a bit of a walk away.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was absolutely wonderful. Special kudos to Anna, Nikoleta, Eirini, Rania, George, Nikos, and Natalia!!!
Stayed 6 nights in Sep 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024