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The Refinery Urban Suites

Family-friendly stay near Heraklion Archaeological Museum

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Hypo-allergenic bedding, in-room safe, individually furnished, desk
Exterior
55-inch Smart TV with satellite channels, iPod dock, books
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Exterior

Popular amenities

  • Kitchen
  • Gym
  • Pool
  • Room service
  • Spa
  • Laundry

Explore the area

View in a map
5th km. Heraklion - Moiron, Heraklion, Heraklion, Crete, 71500
  • Place, Heraklion Archaeological Museum
    ‪6 min drive‬
  • Place, Heraklion Port
    ‪8 min drive‬
  • Place, Palace of Knossos
    ‪8 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪9 min drive‬

Room options

Basic Double Room, Patio

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

Basic Room

  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed

Premium Room

  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

Comfort Room

  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed

Exclusive Room

  • 95 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Heraklion

Close to airport.Within 3 miles (5 km) of this Heraklion hotel, you'll find General University Hospital of Heraklion and Foundation for Research and Technology - Hellas. Pankritio Stadium and Nikos Kazantzakis Museum are also within 3 miles (5 km).

What's nearby

  • General University Hospital of Heraklion - 19 min walk - 1.6 km
  • Heraklion Town Hall - 6 min drive - 6.5 km
  • Heraklion Archaeological Museum - 6 min drive - 6.5 km
  • Heraklion Port - 8 min drive - 7.2 km
  • Palace of Knossos - 8 min drive - 9.5 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 26 min drive

Restaurants

  • ‪Snack Point - ‬4 min drive
  • ‪Ο φούρνος του Νύκταρη - ‬2 min drive
  • ‪Δαφερμος - ‬7 min drive
  • ‪Γρηγόρης - ‬3 min drive
  • ‪The Italian Job - ‬17 min walk

About this property

The Refinery Urban Suites

Family-friendly stay near Heraklion Archaeological Museum
There's a coffee shop/cafe on site, as well as a snack bar/deli. A computer station is on site and WiFi is free in public spaces. The Refinery Urban Suites offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a seasonal outdoor pool. A rooftop terrace, a library, and barbecue grills are also featured at the family-friendly The Refinery Urban Suites. Free self parking is available.

Smoking is allowed in designated areas at this Heraklion hotel.

  • 34 guestrooms or units
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • ATM
  • Smoking in designated areas
  • Lockers available
The Refinery Urban Suites offers 34 accommodations with iPod docking stations and laptop-compatible safes. Rooms open to balconies or patios. These individually furnished accommodations have separate sitting areas and include double sofa beds and dining tables. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Kitchens offer refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Dining table
  • In-room babysitting (surcharge)
  • In-room kitchen
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle tours
  • Books
  • Full-service spa
  • Games
  • Health club
  • Library
  • Playground
  • Wine tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in room
  • No elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch smart TV with satellite channels
  • iPod dock
  • Streaming services

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Kitchen
  • Limited room service
  • Oven
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. Guests can access their rooms with a mobile device.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.