There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The Swan at Hay Hotel also features a terrace, a garden, and coffee/tea in a common area. Free self parking is available.
Smoking is allowed in designated areas at this 4-star Hereford hotel.
The hotel is in a perfect location for a visit to Hay on Wye. It is a short walk to all the shops and amenities. It has on site parking behind the hotel. On this particular visit I had twisted my knee prior to arrival and I found the staircases up to our room a bit of a challenge.
Very accommodating staff, lovely large room and well looked after. Really tasty cooked breakfast, although the cereals table looked a bit makeshift (but this is getting picky).
Porter opened the bar late so we could have a few drinks after coming back from a wedding
Attentive and very welcoming staff. Great menu and food. Lovely independent hotel, outdoor area so pretty.
Both enjoyed wonderful stay and enjoyed local walks/activities. Many Thanks.
It was ok..good location for Hay but a little shabby around the edges and the food was dreadful. It seemed to cater for the local crowd which is good for them so the garden was full of lots of people enjoying the weather and the beer and bar food. I had to queue for some time at the bar to get a glass of wine and the bar was at the other end of the hotel. The TV in the room didnât work and the hotel was quite noisy.
This is a beautiful inn inside and out with great inside and outside dining facilities as well. If you only think to visit Hay-On-Wye dyring the book festival you are missing out on all the other wonderful attributes of the region. The walking is fabulous, ancient wooded footpath along the River, Mouse Castle Woods, Hay Castle, the outdoor market huge ancient Yew trees at Cusop's St. Mary's church. If, like me, your purpose is to explore on foot, tuck some slippers in your backpack so as not to dirty the carpets. Slippers are not provided :)
A very nice & convenient hotel for a weekend soaking up the atmosphere in Hay on Wye and browsing through the book shops.
The staff were extremely friendly and helpful.
We were in Room 1 which is above the kitchen so noisy first thing in the morning. The signal for the TV was not reliable.
However, these did not detract from our wonderful stay.