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Oubaai Hotel Golf & Spa

4.0 star property
Family-friendly 4-star hotel with 5 outdoor pools

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Photo gallery for Oubaai Hotel Golf & Spa

Exterior
Golf
4 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
4 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Premium bedding, minibar, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
406 Herolds Bay Road, Herolds Bay, Western Cape, 6528
  • Place, Oubaai Golf Estate
    ‪1 min walk‬
  • Place, Freesia Spa
    ‪2 min walk‬
  • Place, Fancourt Golf Estate
    ‪19 min drive‬
  • Airport, George (GRJ)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Ensuite

Standard Room, 1 King Bed, Ensuite

Standard Room, 1 King Bed, Ensuite

9.2 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds, Ensuite

Premium bedding, minibar, in-room safe, desk

Standard Twin Room, 2 Twin Beds, Ensuite

  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Ensuite, Ocean View

Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Twin Beds, Ensuite, Ocean View

  • Ocean view
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Ensuite, Ocean View

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Ensuite, Ocean View

7.0 out of 10
Good
(6 reviews)
  • Ocean view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Club Lounge Access, Mountain View

Club Room, 1 King Bed, Club Lounge Access, Mountain View

Club Room, 1 King Bed, Club Lounge Access, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Club Lounge Access, Mountain View

Club Room, 2 Single Beds, Club Lounge Access, Mountain View

Club Room, 2 Twin Beds, Club Lounge Access, Mountain View

  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Balcony, Garden View

Junior Suite, 1 King Bed, Balcony, Garden View

Junior Suite, 1 King Bed, Balcony, Garden View

  • Garden view
  • 96 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Sea View

Executive Suite, 1 King Bed, Balcony, Sea View

Executive Suite, 1 King Bed, Balcony, Sea View

  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Kitchen, Sea View

Presidential Suite, 1 King Bed, Kitchen, Sea View

Presidential Suite, 1 King Bed, Kitchen, Sea View

  • 190 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Herolds Bay

Close to airport.Steps from the hotel, you'll find Oubaai Golf Estate and Freesia Spa. Diaz Beach is within 6 miles (10 km) and Redberry Farm is within 9 miles (15 km).

What's nearby

  • Oubaai Golf Estate - 1 min walk - 0.0 km
  • Freesia Spa - 2 min walk - 0.2 km
  • Fancourt Golf Estate - 19 min drive - 16.8 km
  • Victoria Bay Beach - 25 min drive - 26.7 km
  • Botlierskop Private Game Reserve - 36 min drive - 52.5 km

Getting around

  • George (GRJ) - 17 min drive

Restaurants

  • ‪Soete Nina's Bakery Café - ‬17 min drive
  • ‪Wimpy - ‬16 min drive
  • ‪Wimpy - ‬13 min drive
  • ‪Elvis Brew - ‬10 min drive
  • ‪Roman's Pizza - ‬16 min drive

About this property

Oubaai Hotel Golf & Spa

Family-friendly 4-star hotel with 5 outdoor pools
As a guest of Oubaai Hotel Golf & Spa, you'll find a full-service spa, a golf course, and 5 outdoor swimming pools. There are 4 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 3 meeting rooms. Event space at this hotel measures 12917 square feet (1200 square meters) and includes conference space. A health club, spa services, and a terrace are also featured at the family-friendly Oubaai Hotel Golf & Spa. An area shuttle within 15.00 kilometers and an airport shuttle (available 24 hours) are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Herolds Bay hotel.

  • 1 building
  • 100 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 3 bars or lounges
  • 12917 sq ft of conference space
  • 1200 sq m of conference space
  • Built in 2009
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
Oubaai Hotel Golf & Spa offers 100 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Freesia Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 275 reviews
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CA $198 total
includes taxes & fees
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Protea Hotel by Marriott Mossel Bay

Property amenities

Family friendly

  • 5 outdoor pools
  • Children's club (surcharge)
  • In-room babysitting (surcharge)
  • In-room crib
  • Playground
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 15 km
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 4 restaurants

Things to do

  • 18-hole golf course
  • 5 outdoor pools
  • Children's club
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Mountain biking
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for ZAR 600.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 130.00 per person (one-way)
  • Airport shuttle fee per child: ZAR 130.00 (one-way), (up to 12 years old)
  • Rollaway bed fee: ZAR 600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Hyatt Regency Oubaai Golf
Hyatt Regency Oubaai Golf Herold Bay
Hyatt Regency Oubaai Golf Resort
Hyatt Regency Oubaai Golf Resort Herold Bay
Oubaai Hotel Golf Herold Bay
Oubaai Hotel Golf
Oubaai Golf Herold Bay
Oubaai Hotel Golf Herolds Bay
Oubaai Golf Herolds Bay
Hyatt Regency Oubaai Golf Resort Spa
Oubaai Hotel Golf & Spa Hotel
Oubaai Hotel Golf & Spa Herolds Bay
Oubaai Hotel Golf & Spa Hotel Herolds Bay

Oubaai Hotel Golf & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 102 out of 263 reviews
Rating 8 - Good. 90 out of 263 reviews
Rating 6 - Okay. 45 out of 263 reviews
Rating 4 - Poor. 17 out of 263 reviews
Rating 2 - Terrible. 9 out of 263 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mohibhusein

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff nice big rooms n very quiet
Stayed 2 nights in Nov 2025

6/10 Okay

Terence

Disliked: Cleanliness, amenities
Hotel is very tired! Shabby in places. Staff don’t seem that motivated ( with a couple of exceptions). Therefore it is very quiet here. Unbelievable for a 5 star hotel to only have a sports bar as evening dining option. Clubhouse reached only be shuttle and again no ‘nice’ dining option. Reviews are mainly poor and sadly I agree. Rooms very tired ( phones don’t work, carpets/curtains seen better days. Just feels empty and sad. Would not return or recommend to clients ( retired tour operators). Shame, it could be better. This should not be marketed as a 5 star product. It is far from it.
Stayed 1 night in Nov 2025

8/10 Good

Alvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great place to stay just the dinner offerings were very poor!
Stayed 1 night in Sep 2025

8/10 Good

M I

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa was closed due to renovation
Stayed 2 nights in Sep 2025

8/10 Good

Deon

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Sep 2025

10/10 Excellent

Chantal

Stayed 1 night in Jul 2025

8/10 Good

gloria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Alot of potential

Very relaxed atmosphere, however we didnt get the room we wanted even afyer booking well in advance. Addditionally, the shower did work. A pity given the scenery and the hotel setting.
Stayed 4 nights in Apr 2025

2/10 Terrible

Michele

Disliked: Staff & service, property conditions & facilities, room comfort

Shocking service

No hot water, cold shower, no electricity back up! No tea no cofee
Stayed 1 night in Apr 2025

6/10 Okay

Unali

Liked: Cleanliness, staff & service

Needs maintenance

Water in all the rooms is brown and full of rust. We moved rooms due to water leaks and broken aircon. Place needs maintenance. Staff do the best they can and are very helpful but there is only so much they can do.
Stayed 5 nights in Mar 2025

4/10 Poor

Adam

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Dirk

Stayed 1 night in Feb 2025

8/10 Good

Ceirion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Enrique

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The confortable room in tip top shape had a beautiful view of the golf course and the ocean
Stayed 1 night in Feb 2025

2/10 Terrible

Carolyn

Disliked: Cleanliness, staff & service, property conditions & facilities
The second room we got (after being given a room miles away from the restaurant and hotel) smelled from someone having smoked in there. In the pillows, everything. The “Club” is a waste of time. The Club Lounge just has a coffee machine in it. Nothing else.Don’t bother paying extra for that. Get a room in the main hotel otherwise you will be waiting for the ONE golf cart to move people around. (In rain in our case.) If you had a room away from the main building and it was raining, you will get wet walking to your room, with slippery floors to get to your room, and even getting wet on the golf cart. Would never go there again. Did complain to move from the original room, but the smoking room we moved to we had to put up with as it was then 10 pm. Positive? Nice shower. Negative: strange typed up message about the tap water being brown (it was) but they gave no extra water for brushing teeth or anything. We were totally overcharged for taking the Club Room, so watch out. They shouldn’t offer something that isn’t there. It was just an empty room to sit in.
Stayed 1 night in Jan 2025

8/10 Good

Abdul Aziz

Liked: Cleanliness, room comfort
Disliked: Staff & service

Ourbaai, wont be coming back soon

Very comfortable but the service is terrible. No bathrobes, no slippers, everything takes forever. Housekeeping is the worst. It took an hour to get 2 handtoowels, toilet roll and drinking water, which was not refreshed in the room. The next day our room was not seviced till 7pm, yes 7pm, after many phone calls and chatting with the manager. Breakfast is very good but be patient for coffee, milk etc. Dont waste your money paying extra for Oceanview, we were in room 249 and all we saw was bush with a glimmer of sea.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Diana

Liked: Cleanliness, property conditions & facilities, room comfort

Great price for Sunday stay but lack of amenities

We got a very good price and the room was spacious and comfortable. Odd layout for the rest. No lift to room so you need to seek help if lots of luggage and no use for disabled. No bar inside it’s a good 100 metres away. No meal on offer inside the hotel but room service or over at bar. General lack of staff at breakfast so no clean laid tables. Breakfast was good and lots to choose from.
Stayed 1 night in Nov 2024

8/10 Good

Arturo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The spa was closed the whole week and only open on weekend. Also they advertise the whale deck but they no longer provide the means to get there. So best they take that off. Otherwise was a pleasant stay with comfortable rooms.
Stayed 5 nights in Aug 2024

10/10 Excellent

Dr Vincent G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel tucked away at the ocean

The Hotel and staff are excellent. The location is majestic. My only frustration was the required security checks every time one enters the property
Stayed 2 nights in Jun 2024

8/10 Good

Marc

Liked: Cleanliness, staff & service, room comfort

Great room - but overall poor hotel complex

The room was spacious and well decorated. Unfortunately the room overlooked a security gate and the staff were loud with thier banter and radios which was a bit of a distraction from the serene environment. The overall hotel estate is worn and tired, looks like it has not been maintained in years. We were there for one night and wanted to go to the bar/restaurant with the view of the ocean. We were told it was full and therefore had to eat in a “pub” type restaurant next to a security gate.
Stayed 1 night in Dec 2022

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Isaac

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury suite

Very comfortable. Everything was on point.
Stayed 1 night in Jul 2022

8/10 Good

Danai

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very clean & spacious. Breakfast buffet could use a little bit of more choices though. Overall, it’s a nice place for a weekend gateaway.
Stayed 2 nights in Jul 2022