Ratings based on 773 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Feb. 14, 2024 on Hotels
Great clean place to stay, only thing is there was no coffee offered in the morning.
Comment from Hotel Management
Feb. 23, 2024 by Aundrea, Hotel Management
Thank you for taking the time to share your feedback
5 out of 5
by A traveller

Posted Feb. 11, 2024 on Hotels
Comment from Hotel Management
Feb. 22, 2024 by Aundrea, Hotel Management
Thank you so much for sharing about your experience.
2 out of 5
by A traveller

Poor custom service and broken hcac

Posted Feb. 4, 2024 on Hotels
Heated in room did not work. Want to front desk and they told me they can give me more blankets. At 11:00 at night they finally gave me a different room requiring me to repack and move. This was a birth get away with my wife and being relocated to a handicap room was less than appealing.
Comment from Hotel Management
Feb. 22, 2024 by Aundrea, Hotel Management
We are so sorry about your experience at our hotel. Thank you for taking the time to share your experience with us, so that it can be addressed to avoid this in the future.
5 out of 5
by A traveller

Posted Feb. 4, 2024 on Hotels
Comment from Hotel Management
Feb. 22, 2024 by Aundrea, Hotel Management
Thank you for sharing about your experience.
5 out of 5
by A traveller

Posted Feb. 3, 2024 on Expedia
Staff was super nice They even had a pasta night that my daughter loved
Comment from Hotel Management
Feb. 22, 2024 by Aundrea, Hotel Management
Thank you for sharing about your experience, so glad your daughter enjoyed the pasta buffet!
4 out of 5
by A traveller

Posted Jan. 26, 2024 on Expedia
The surfaces were not clean and the tv was really hard to use.
Comment from Hotel Management
Feb. 22, 2024 by Aundrea, Hotel Management
We are so sorry to hear about your experience, thank you for taking the time to share your feedback. We will address this so that we can avoid this from happening in the future.
5 out of 5
by A traveller from Roseland

Posted Jan. 23, 2024 on Expedia
Comment from Hotel Management
Feb. 23, 2024 by Aundrea, Hotel Management
Thank you for taking the time to share your feedback
5 out of 5
by A traveller

Posted Jan. 22, 2024 on Expedia
Very quiet
Comment from Hotel Management
Feb. 23, 2024 by Aundrea, Hotel Management
Thank you for taking the time to share your feedback
5 out of 5
by A traveller

Posted Jan. 14, 2024 on Expedia
Comment from Hotel Management
Feb. 23, 2024 by Aundrea, Hotel Management
Thank you for taking the time to share your feedback
4 out of 5
by A traveller

Nice hotel,wrong room

Posted Jan. 14, 2024 on Hotels
Our room was not as we booked due to issues at the hotel. Recieved a room near the bar which was super loud.
Comment from Hotel Management
Feb. 22, 2024 by Aundrea, Hotel Management
We are so sorry that we were unable to meet the room booking. Thank you for sharing about your experience, so that we can avoid this in the future.