Note fondée sur 661 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 juill. 2023 sur Expedia
Petit motel sympathique pour découvrir Hershey et son parc. Sans prétention.
Commentaires de Gestion de l’hôtel
17 juill. 2023 par BETH R., FRONT DESK - CUSTOMER SATISFACTION REP., Gestion de l’hôtel
" MERCI D'AVOIR PRIS LE TEMPS DE LAISSER UN AVIS. VEUILLEZ NOUS FAIRE SAVOIR SI NOUS POUVONS FAIRE QUELQUE CHOSE POUR AMÉLIORER VOTRE EXPÉRIENCE DE SÉJOUR LORS DE VOTRE PROCHAIN SÉJOUR
par un voyageur
Publié le 18 févr. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
27 févr. 2020 par Nat (Front Desk), Gestion de l’hôtel
Thank you for staying with us and your feedback
par un voyageur
Publié le 21 févr. 2024
It was clean, beautiful windows in room. dead bolt did not work, but there was a chain lock. Upon check in, the young lady was very thorough but could have used a smile! Not real welcoming. It was a nice stay for the price.
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Front Desk, Gestion de l’hôtel
We hope you stay with us again!
par un voyageur
Publié le 13 févr. 2024 sur Expedia
Exterior and interior outdated but was clean.
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Front Desk, Gestion de l’hôtel
We hope you enjoyed your stay despite our old fashioned look. We have kept the motel's original design since the owner opened the motel in the 50s-60s. Thanks for staying us!
par un voyageur
Publié le 29 janv. 2024 sur Expedia
very good.
Commentaires de Gestion de l’hôtel
4 févr. 2024 par Front desk, Gestion de l’hôtel
Thank you so much for leaving us a 5 out 5! You're awesome. We hope you stay with us again.
par un voyageur
Publié le 29 janv. 2024 sur Expedia
Mattresses were comfortable. Service was convenient. Staff very friendly. Close to Hershey park.
Commentaires de Gestion de l’hôtel
4 févr. 2024 par Front Desk, Gestion de l’hôtel
Thank you for staying with us!
par un voyageur
Publié le 24 janv. 2024 sur Expedia
Tube que pagar otros 100 dolares a parte de lo que ya habia pagado... al principio crei que me lo reembolsaria pero no fue asi ... no volveria nunca a ese motel
Commentaires de Gestion de l’hôtel
24 janv. 2024 par Rollice, Gestion de l’hôtel
We apologize for the misunderstanding, Yomel. The 100 that was collected from you at check in was the security deposit, it only places a hold on 100. We did not have reason to charge 100 as you left the room undamaged. Therefore, the hold expired the day you checked out, please check with your bank if you have not recovered the 100. We hope this clarifies the misunderstanding and hope you'll stay with us again.
par un voyageur
Publié le 6 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Beth R. ~ Front Desk, Gestion de l’hôtel
Thanks for taking the time to leave us your high scoring review Dave. We're thrilled to see you enjoyed your stay so much and we hope you choose to stay with the us again on Your next trip to Hershey, Pa! Safe Travels until then and Happy New Year!
par un voyageur
It was ok
Publié le 2 janv. 2024 sur HotelsMy shower was either cold or blisteringly hot. The water pressure was not great. Mattress was okay. Staff interaction was pleasant. People kept slamming the door to go to the outside all hours of the day and night.
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Beth R. ~ Front Desk, Gestion de l’hôtel
Hello Robert. Were incredibly sorry to see you didnt enjoy your stay here at our humble little family owned motel. We genuinely try our best to create such a pleasant, warm, welcoming, and enjoyable Guest Experience that they continue to stay with us every return trip to Hershey. We even have long time return guests that will go out of their way to make the drive to stay with us when they are passing thru PA on their ways to to other destinations. Which is why it disheartens us to hear you were anything less than happy with your stay. If we had been aware of your concerns during your stay, we absolutely could have moved your room to a quieter location and ensured that your shower water was more suited to your needs. We hope that you"ll consider giving us another opportunity to earn a more positive review/rating from you and to turn you into one of our many happy, returning Guests. Safe Travels until then and Happy new Year!
par un voyageur
Publié le 19 déc. 2023 sur Expedia
They took a hundred dollars security deposit and never gave it back to Me
Commentaires de Gestion de l’hôtel
20 déc. 2023 par BETH R. FRONT DESK, Gestion de l’hôtel
HI MARZ. THANK YOU FOR TAKING THE TIME TO LEAVE US A REVIEW AND FEEDBACK. ALTHOUGH WE DO WISH YOU HAD TAKEN THE TIME TO GIVE US A CALL SO WE COULD HAVE HELPED YOU RESOLVE YOUR ISSUE BEFORE LEAVING NEGATIVE FEEDBACK/SCORE FOR US. WE WORK VERY HARD TO KEEP THE REPUTATION & RATING THAT WE HAVE BUILT. WE WANT EVERY GUEST TO HAVE THE KIND OF EXPERIENCE THAT MAKES THEM WANT TO RETURN TO OUR HOTEL EVERYTIME THEY COME THRU HERSHEY, PA. AFTER LOOKING INTO YOUR STAY DETAILS WE SHOW THAT THE 100 DEPOSIT "HOLD" WAS RELEASED ON OUR END THE DAY YOU CHECKED OUT. MEANING AT THIS POINT THE HOLD UP WOULD BE ON YOUR BANKS END. USUALLY A SIMPLE PHONE CALL IS ALL THAT'S NEEDED TO GET THEM TO PUSH THRU THE RELEASE. WE WOULD BE HAPPY TO ASSIST YOU FURTHER IF YOU ARE STILL IN NEED OF HELP WITH THIS MATTER. WE'RE HERE TO HELP AND WE'RE JUST A PHONE CALL AWAY. SAFE TRAVELS, & MERRY CHRISTMAS
