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Philoxenia Hotel & Spa

3.0 star property
Family-friendly 3-star aparthotel near Stalis Beach

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Photo gallery for Philoxenia Hotel & Spa

Beach nearby
Buffet
Standard Room | Room amenity
2 outdoor pools
Poolside bar

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Room service
  • Spa
  • Breakfast included
  • Laundry
  • Pool

Explore the area

View in a map
Emmanouil Tsagkaraki, Hersonissos, Crete Island, 700 07
  • Place, Malia Beach
    ‪3 min walk‬
  • Place, Palace of Malia
    ‪2 min drive‬
  • Place, Stalis Beach
    ‪3 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪30 min drive‬

Room options

View all photos for Family Apartment, 1 Bedroom

Family Apartment, 1 Bedroom | Living area

Family Apartment, 1 Bedroom

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Apartment, Pool View (Family room)

Superior Apartment, Pool View (Family room) | Balcony view

Superior Apartment, Pool View (Family room)

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Large Twin Bed and 1 Twin Bunk Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

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About the area

Hersonissos

City center stay.You'll be within half a mile (1 km) of Malia Beach and 2 miles (3 km) of Stalis Beach with a stay here. Palace of Malia and Potamos Beach are also within 2 miles (3 km).
View more Aparthotels in HersonissosOpens in a new window

What's nearby

  • Malia Beach - 3 min walk - 0.3 km
  • Palace of Malia - 2 min drive - 1.6 km
  • Potamos Beach - 3 min drive - 2.7 km
  • Stalis Beach - 3 min drive - 3.1 km
  • Star Beach Water Park - 8 min drive - 8.0 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 28 min drive

Restaurants

  • ‪The Red Lion Malia - bar and restaurant - ‬4 min walk
  • ‪Thalassa - ‬7 min walk
  • ‪Golden Bay Hotel Malia - ‬6 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Kalispera - ‬3 min walk

About this property

Philoxenia Hotel & Spa

Family-friendly 3-star aparthotel near Stalis Beach
Philoxenia Hotel & Spa offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Spa services, a terrace, and barbecue grills are also featured at the family-friendly Philoxenia Hotel & Spa. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Hersonissos aparthotel.

  • 52 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1995
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Philoxenia Hotel & Spa offers 52 accommodations with safes and hair dryers. Rooms open to furnished balconies or patios. 32-inch flat-screen televisions come with premium satellite channels. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy.

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Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • 2 outdoor pools
  • Body scrubs
  • Body wraps
  • Facials
  • Full-service spa
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Thalassotherapy

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Car rental
  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground

Food and drink

  • Electric kettle
  • Refrigerator

Dining

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Rollaway/extra bed: EUR 25 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Furnished balcony/patio
  • Garden
  • Terrace

Laundry

  • Laundry facilities
  • Laundry service

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Housekeeping (daily)
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city center

Things to do

  • Children's pool
  • Table tennis
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 3 buildings
  • 52 units
  • Built in 1995
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed during January, February, March, December, November, and April.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts major credit cards, Visa, Mastercard, and American Express. Cash is not accepted. 

The hotel advises that guests can upgrade to Half Board at check-in with payment of a supplement.
Property Registration Number 1039K033A3180201

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Philoxenia Chersonissos
Philoxenia Hotel
Philoxenia Hotel Chersonissos
Philoxenia Hotel Malia
Philoxenia Malia
Malia Philoxenia Hotel
Philoxenia Hotel Malia
Philoxenia Malia
Hotel Philoxenia Hotel Malia
Malia Philoxenia Hotel Hotel
Hotel Philoxenia Hotel
Philoxenia

Reviews

Philoxenia Hotel & Spa Reviews

6.8

6.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 3 out of 16 reviews
Rating 8 - Good. 6 out of 16 reviews
Rating 6 - Okay. 3 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 3 out of 16 reviews

Reviews

6/10 Okay

ALINA

Disliked: Staff & service, property conditions & facilities
Unfortunately the room didn’t look like in the pictures, everything is very old (the furniture, the wall it’s very old paint and the balcony door had a problem I couldn’t close.) You never find anyone in the reception area, if you need anything you need to go to the bar and ask where is the receptionist. The breakfast very poor, everyday the same thing.
Stayed 7 nights in Jun 2023

8/10 Good

Chris, Manchester

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location for the bars & restaurants and short walk to the beach. The staff are really friendly and go out of their way to help if asked. The pool area is really nice, quiet and relaxing. The breakfast is not brilliant but there is a taverna next door which does a full English for €4 so not a disaster. Would definitely come here again.
Stayed 7 nights in Sep 2019

4/10 Poor

CHARLES

Disliked: Property conditions & facilities

Convenient hotel but basic

Very mediocre hotel which needs updating,the cooking smells wafted into our room down a corridor wi -fi was very poor room very basic but clean. They seemed to put more effort into the Bar area which is in the front of the hotel with happy hour etc,which would not interest me I think the whole area in Malia is more suited to under 25s and this hotel would be fine for them.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little budget hotel

3 of us shared a studio apartment which was basic but had everything we needed. The room itself was spacious and had a lovely little balcony. The apartment was very clean, there was a well equipped kitchenette and air con. Located within stumbling distance from the main strip but far enough away not to hear any noise. The main plus for me was the hospitality of the staff, they were so friendly and happy to accommodate our every need. The hotel not only had a lovely big pool but they served excellent cocktails too. I would highly recommend this hotel for anybody staying in Malia

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Never again!

Horrible hotel!! Dirty rooms, very noisy neighbourhood and not much helpful staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mustafa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein sehr schönes und tolles Hotel. Ich habe Halbpension gebucht. Das Essen ist sehr lecker, das Personal sehr freundlich und zuvorkommend. Das Frühstück und das Abendessen ist zwar sehr lecker, aber nicht besonders abwechslungsreich (Frühstück weniger als das Abendessen). Die Lage ist too, da das Hotel sehr zentral ist und sich trotzdem gleichzeitig ruhig in einer Seitenstraße befindet. Bars, Clubs, Markets, etc. sowie der Strand sind fußläufig in wenigen Minuten erreichbar. Die Zimmer sind sauber und in Ordnung. Ich empfehle das Hotel auf jeden Fall weiter. Aber das Hotel ist besser für diejenigen geeignet, die ihren Urlaub nicht im Hotel verbringen möchten, sondern den Urlaubsort erkunden möchten und das Hotel nur für das Schlafen/Erholen, Frühstücken und Abendessen nutzen möchten.
Stayed 9 nights in Aug 2022

8/10 Good

EVA

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Ophold

It was very nice ophold , hospitality was very good, clean, but the main problem was the buffer was not good, if you change it sometimes with grille chicken, pork, Meat and others, drikkes was the best. The Air condition should me monitered before other geasts are to come in. Because ours was not working så we opened dør and we Got mosquito bites. For the kids in pool i Think they should be someplay toys for water
Stayed 5 nights in Jul 2021

2/10 Terrible

Verified traveller

Stayed 11 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Très bon séjour

Les plus: proche de la plage, personnel très accueillant, piscine, minigolf, billard, ping long Les moins: chambre un peu vétuste

6/10 Okay

paolo, milano

Disliked: Cleanliness, property conditions & facilities, room comfort

Albergo a conduzione familiare

Nel complesso non posso diredi essermi trovato male le camere erano abbastanza confortevoli un pó piccoline il bagno molto minimal la cucina dell'albergo discreta con buono piatti di carne alla griglia la colazione per noi italiani era veramente difficile

10/10 Excellent

JOFFREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super sejour

Tres bon sejour. Super petit dej et piscine. Un bemol pas de wifi dans les chambres

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

A recommander

Hotel très bien situé, à 100 mètres de la plage et en bas de la rue la plus festive de la ville. Chambres très bien (évitez si vous le pouvez celles en rez de jardin si vous avez peur des petits insectes), propres, bien agencées et lumineuses.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Nerstängt hösthotell

Bodde på hotellet två dygn under hösten. Huvudbyggnaden var nerstängd - slutet på säsongen - och hotellet liksom närområdet gav en ödslig känsla. Förstår att hotellet under säsongen är bra för barnfamiljer; pool, minigolf, biljard, pingisbord, mm. Närområdet fullt av barer och fast food-ställen, men tio minuter bort ligger gamla stan, med supertrevliga restauranger. Avslutningsvis måste personalen i restaurangen lyftas fram: Positiva, trevliga och alltid tillmötesgående!

2/10 Terrible

charlotte

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

je deconseille fortement

nous n avons passé qu une nuit au philoxenia et heureusement!!!! a l'arrivee accueil sympa certes mais on nous annonce que la clim est en option 7€ par nuit. nous ne lavons pas pris et avions donc decidé de laisser les fenetres ouvertes.. mauvaise idee vu le vacarme quil y a la nuit. entre la musique du bar, (ou plutot des bars),le bruit des scooters et quad ... bref la cata. ok l'hotel est proche de la plage mais cest loin detre la plus belle plage de crete , nous avons meme prefere aller ailleurs. quant a la chambre, hygiene douteuse notamment la salle de bain et la kitchenette. bref nous etions contents de quitter cette ville (que nous avons surnommé kékéland) et cet hotel qui resteront notre plus mauvais souvenir de la crete.