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Dolphin Bay Hotel

2.5 star property
Hilo guestrooms with kitchens

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Photo gallery for Dolphin Bay Hotel

Garden
Family Apartment, 1 Bedroom, Kitchen
Exterior
Superior Studio, 1 Queen Bed, Kitchen | Bathroom
Basic Studio, 1 Queen Bed, Kitchen | Private kitchen

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • Kitchen

Explore the area

View in a map
333 Iliahi Street, Hilo, HI, 96720
  • Place, Kalakaua Park
    ‪7 min walk‬
  • Place, Naha Stone
    ‪9 min walk‬
  • Place, Hilo Farmers Market
    ‪12 min walk‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Studio, 1 Queen Bed, Kitchen

Superior Studio, 1 Queen Bed, Kitchen

Superior Studio, 1 Queen Bed, Kitchen

9.2 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Apartment, 1 Bedroom, Kitchen

Family Apartment, 1 Bedroom, Kitchen

Family Apartment, 1 Bedroom, Kitchen

9.4 out of 10
Exceptional
(35 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen

9.4 out of 10
Exceptional
(19 reviews)
  • Garden view
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

About the area

Hilo

In Hilo .Within a 10-minute walk of the hotel, you'll find Kalakaua Park and Mokupapapa Discovery Center. Hamakua Heritage Corridor and East Hawaii Cultural Center are also within half a mile (1 km).

What's nearby

  • Kalakaua Park - 7 min walk - 0.6 km
  • Naha Stone - 9 min walk - 0.8 km
  • Hilo Farmers Market - 12 min walk - 1.0 km
  • Lyman Museum - 12 min walk - 1.1 km
  • Wailoa River State Recreation Area - 14 min walk - 1.2 km

Getting around

  • Hilo Intl. Airport (ITO) - 12 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Kozmic Cones - ‬10 min walk
  • ‪Cafe Pesto Hilo Bay - ‬12 min walk
  • ‪The Temple Bar - ‬6 min walk
  • ‪Puka Puka Kitchen - ‬11 min walk

About this property

Dolphin Bay Hotel

Hilo guestrooms with kitchens
Dolphin Bay Hotel offers its guests barbecue grills, tour/ticket assistance, and a garden. WiFi is free in public spaces. Dolphin Bay Hotel also features a picnic area, concierge services, and laundry facilities. Self parking is free.

This Hilo hotel is smoke free.

  • 18 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Dolphin Bay Hotel offers 18 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Similar properties

View from room
Hilo Reeds Bay Hotel
Keaukaha
  • Pool
  • Laundry
  • Housekeeping
  • Microwave
4.1 out of 5, Very good, 1,010 reviews
The price is CA $197
CA $234 total
includes taxes & fees
Jun 2 - Jun 3
Hilo Reeds Bay Hotel

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Dryer
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 7:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from November 1 2025 to October 13 2027 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are available for USD 20.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA 095-227-9040-01
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is TA 095-227-9040-01. This property accepts Visa, Mastercard, Discover, and JCB International. Cash is not accepted. 

Property is also known as

Dolphin Bay Hotel Hilo

Dolphin Bay Hilo

Dolphin Bay Hotel

Dolphin Bay Hotel Hilo

Dolphin Bay Hotel Hotel

Dolphin Bay Hotel Hotel Hilo

Frequently asked questions

How close is Dolphin Bay Hotel to the airport?

Dolphin Bay Hotel is 4.8 mi (12-min drive) away from the Hilo Intl. Airport (ITO) airport, the closest popular airport to the property.

Does Dolphin Bay Hotel have an airport shuttle?

Airport shuttle services are not available at Dolphin Bay Hotel.

How close is Dolphin Bay Hotel to the beach?

This hotel is 2 mi (4-min drive) from Honoli'i Beach Park and 4.5 mi (12-min drive) from Onekahakaha Beach Park. Don't forget your sunscreen!

Does Dolphin Bay Hotel offer free breakfast?

Dolphin Bay Hotel does not offer free breakfast.

Is there a casino at Dolphin Bay Hotel?

No, there is no casino at this hotel.

What time is check-in at Dolphin Bay Hotel?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Dolphin Bay Hotel?

This hotel offers free self parking.

Does Dolphin Bay Hotel have a pool?

Dolphin Bay Hotel does not have a pool.

Does Dolphin Bay Hotel have a spa?

There are no spa services available at this hotel.

How close is Dolphin Bay Hotel to downtown Hilo?

Dolphin Bay Hotel is 1.5 mi away from Hilo.

Dolphin Bay Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 444 out of 673 reviews
Rating 8 - Good. 176 out of 673 reviews
Rating 6 - Okay. 28 out of 673 reviews
Rating 4 - Poor. 12 out of 673 reviews
Rating 2 - Terrible. 13 out of 673 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Yuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, clean hotel with daily breakfast with banana bread and delicious papaya. Friendly staff and the best part is you get the feeling of staying in a tropical paradise since the hotel is surrounded by lush forest even though it is in a small neighborhood.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, loved the outdoor garden.
Stayed 1 night in Oct 2025

10/10 Excellent

kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a very convenient nice place to stay. Little kitchenette was great, very clean. If you were traveling with a family would be great lots of beds and storage areas. Beautiful garden area.
Stayed 3 nights in Oct 2025

10/10 Excellent

James, Wahiawa

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Didn’t stay long enough to need most of the kitchen appliances. But i
Stayed 2 nights in Oct 2025

10/10 Excellent

Pacita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super old Hawaiian environment.

Did not use laundry service. Parking convenient and safe. Staff outstanding.
Stayed 2 nights in Oct 2025

8/10 Good

Bill

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Fabián

Liked: Staff & service
Stayed 3 nights in Sep 2025

8/10 Good

Colette Hatsumi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property and it shows its age. However, the bathrooms have been updated and the rooms are very very clean. It is quiet and we enjoyed the beautiful gardens. They provide coffee, papaya and banana bread for breakfast. It is a very short drive to the center of town. We enjoyed it very much.
Stayed 3 nights in Aug 2025

10/10 Excellent

Eloise

Stayed 2 nights in Aug 2025

10/10 Excellent

Timur

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well-maintained and well-managed small hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Meg

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were courteous and professional, and knowledgeable about the area as well. The back garden was a great place to retreat at the end of a busy day, and the cat, Boots, was absolutely adorable!
Stayed 4 nights in Jul 2025

2/10 Terrible

Jay Dee

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Curtis

Liked: Amenities
This is a great place. Every staff member was friendly and helpful. The place was clean and cleaned daily. My only regret is that I didn’t stay longer. I switched sides of the Big Island and probably didn’t need to. Would definitely recommend.
Stayed 4 nights in Jul 2025

10/10 Excellent

Dominic, hilo

Stayed 3 nights in Jul 2025

8/10 Good

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dated but clean.

Cute place, but very dated, and very clean. Banana bread, papaya and coffee were great for breakfast. Noisy at night with the frogs, (white noise for sure).
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Gail, Naples

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely property tucked away. You hear lots of birds, day and night.
Stayed 1 night in Jul 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

GERVACIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very ‘old school’ facility that’s been around 50+ years… but, is simple, clean and very nice staff!!! Close by to downtown Hilo and is in a residential area. The fresh coffee, papaya & banana bread in the morning was very ono!!! We’ll definitely stay here again with our ohana on our next weekend trip to Hilo.
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Cancelled only small refund despite protection purchased
Stayed 1 night in Mar 2025

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We spent two nights at the Dolphin bay hotel and enjoyed the quiet neighborhood, the proximity with the town center and the warm welcome upon arrival. The rooms are tidy and the small kitchen very useful.
Stayed 2 nights in Jun 2025

8/10 Good

Mary J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The grounds were lovely, with an exquisite garden. Staff were friendly and helpful. Location was close to the center of town and I would definitely recommend the hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness
We love staying at the Dolphin Bay Hotel. It is conveniently located near many places we visit, the staff is wonderful, and the rooms are simple but roomy. We also enjoy how peaceful the neighborhood is and a big bonus is getting fresh coffee, banana bread and fruit every morning. Parking is easy, the WiFi is 5G so accessing devices is super quick.
Stayed 2 nights in May 2025