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Miyajima Hotel Makoto

3.5 star property
3.5-star ryokan near Omotesando Shopping Arcade

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Photo gallery for Miyajima Hotel Makoto

Lobby
Sauna
Mountain view
Exterior
Vending machine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
755 Miyajimacho, Hatsukaichi, Hiroshima-ken, 739-0518
  • Place, Setonaikai National Park
    ‪1 min walk‬
  • Place, Miyajima Ferry Terminal
    ‪4 min walk‬
  • Place, Itsukushima Shrine
    ‪6 min walk‬
  • Airport, Iwakuni (IWK)
    ‪47 min drive‬

Room options

View all photos for Traditional Room (Japanese-Style)

Traditional Room (Japanese-Style)

Traditional Room (Japanese-Style)

9.2 out of 10
Wonderful
(19 reviews)
  • 27 sq m
  • Mountain view
  • Sleeps 6
  • 6 Twin Futons

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About the area

Hatsukaichi

Itsukushima stay.Within a 10-minute walk of this Itsukushima ryokan, you'll find Omotesando Shopping Arcade and Itsukushima Shrine. Shiraito Falls is 0.6 mi (1 km) away.

What's nearby

  • Setonaikai National Park - 1 min walk - 0.0 km
  • Miyajima Ferry Terminal - 4 min walk - 0.4 km
  • Omotesando Shopping Arcade - 4 min walk - 0.4 km
  • Five-Story Pagoda - 4 min walk - 0.4 km
  • Itsukushima Shrine - 6 min walk - 0.5 km

Getting around

  • Hatsukaichi Hiroden-miyajima-guchi Station - 1 min drive
  • Miyajimaguchi Station - 1 min drive
  • Hiroshima Airport (HIJ) - 51 min drive

Restaurants

  • ‪まめたぬき - ‬5 min walk
  • ‪みやじま食堂 - ‬4 min walk
  • ‪牡蠣屋 - ‬5 min walk
  • ‪りらっくま茶房 - ‬4 min walk
  • ‪Gebura - ‬4 min walk

About this property

Miyajima Hotel Makoto

3.5-star ryokan near Omotesando Shopping Arcade
Miyajima Hotel Makoto offers its guests a garden, a front-desk safe, and an elevator. Public spaces have free WiFi.

Smoking is allowed in designated areas at this 3.5-star Hatsukaichi ryokan.

  • 1 building
  • 45 guestrooms or units
  • 6 levels
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Elevator
  • Smoking in designated areas
Miyajima Hotel Makoto offers 45 air-conditioned accommodations with safes and bathrobes. Beds feature premium bedding. Televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, bidets, and toilets with an electronic bidet. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight.

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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free ferry terminal shuttle

Food and drink

  • Kaiseki meal

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch TV with digital channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:30 PM
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPay
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Guests must contact this property in advance to reserve access to the public bathing facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, cash, mobile payments, and PayPay. Cashless payment methods are available for all transactions.

Please note that certain rooms have limited WiFi access.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Hotel Makoto
Hotel Makoto Miyajima
Hotel Miyajima
Makoto Hotel
Makoto Hotel Miyajima
Makoto Miyajima
Miyajima Hotel
Miyajima Hotel Makoto
Miyajima Makoto
Miyajima Makoto Hotel
Miyajima Hotel Hatsukaichi
Miyajima Hotel Makoto Japan/Hiroshima Prefecture - Hatsukaichi
Miyajima Hotel Makoto Hatsukaichi
Miyajima Makoto Hatsukaichi
Miyajima Hotel Makoto Ryokan
Miyajima Hotel Makoto Hatsukaichi
Miyajima Hotel Makoto Ryokan Hatsukaichi

Miyajima Hotel Makoto Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 163 out of 262 reviews
Rating 8 - Good. 75 out of 262 reviews
Rating 6 - Okay. 20 out of 262 reviews
Rating 4 - Poor. 3 out of 262 reviews
Rating 2 - Terrible. 1 out of 262 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Stayed 2 nights in Jul 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The place is very charming. The location is great for walking to town or going to other . The rooms are spacious. Most decor and furniture seems very dated. so for the price, we thought it was a little high. The Japanese style breakfast was delicious. We are also glad they offered coffee at the breakfast.
Stayed 1 night in Aug 2025

6/10 Okay

Fredrick

Travelled with family
Liked: Cleanliness
The staff seem nice but basic expectations were not met. Did not pick-up us ubtik 30 minutes after we arrived although i informed many times. I had to contact expedia to get them to respond. Food and services at hotel were average and slightly below for Japan. The staff was quick to clean up while eating. They seem nervious and wanting people to leave. Limited support on how to prepare and put foos together. I am so disappointed by the experience. It was not worth all we paid
Stayed 1 night in Aug 2025

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Good good!
Stayed 1 night in Jul 2025

4/10 Poor

Gloryvee, Humacao

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is a traditional japanesse ryokan. Smell bad and the bathroom was dirty. The elevator and the public areas smell bad like humidity. The hotel needs a reimbursement. I don't recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Terri

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Miyajima Hotel Makato

The Miyajima Hotel Makato was an absolutely excellent experience. Their customer service was the best I have ever seen in my life! They were very helpful with every need and request. I absolutely would stay here again! The only thing I would change was the type of room. Make sure you want to stay in a traditional room if that is what you want. It is what we requested and was so cool. Next time I would stay in a modern room. They were excellent!
Stayed 1 night in Jun 2025

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at Miyajima Hotel Makoto. The traditional rooms are large and well-appointed, however some decor and components are obvoously outdated. There is also a distinctly earthy/broccoli-like smell throughout the hotel, which may bother some people. The front desk staff were friendly and welcoming, and helped us with dinner reservations. Overall, we would say this hotel is above-average compared to most of our stays in Japan.
Stayed 2 nights in Jul 2025

8/10 Good

Paul

Stayed 1 night in Jul 2025

10/10 Excellent

Miki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The workers are very nice and kind. They come to the ferry port anytime when you call to pick us up. The room is very nice too.
Stayed 1 night in Jun 2025

10/10 Excellent

Patrizia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel in great location

Amazing hotel, amazing dinner. Room was really big and mats extremelly comfortable. Location was great. Onsen was a plus
Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellwnt service
Stayed 2 nights in May 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Fantastic location, wonderful reception, very atmospheric and traditional Japanese hotel. Highly recommended.
Stayed 1 night in May 2025

10/10 Excellent

Karen

Great hotel

The staff were extremely helpful when we arrived. They let us store our luggage until check in time. The room was very spacious. We chose the Japanese style room. The staff made up the beds while we went out for dinner.
Stayed 1 night in May 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Miyajima Hotel Makoto was a lovely stay. The room was traditional and beautiful. The staff extremely welcoming. The area was quiet yet convenient. Would stay again.
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Very interesting meals! Nice onsen Great service Interesting artifacts
Stayed 1 night in May 2025

10/10 Excellent

Jonathan, Honolulu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit away from the shops and other hotels and nested amongst the residential area is this gem of a ryokan. Got the authentic experience of sleeping on Japanese futons and bathing in the public bath. The rooms also had modern. Bathrooms and showers. Fully recommend paying for the attached kaiseki dinner and breakfast, both were amazing experiences. Our favorite was the breakfast miso soup! Can't recommend highly enough!
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing! We arrived early to the hotel as we had taken the ferry over early in the morning. They were able to store our bags for the day and placed them in our rooms when the room was ready. Someone was at the door of the hotel ready to greet you as you came in. The room was very spacious and had everything we needed in it. We unfortunately did not get to take advantage of the onsen, because we were exhausted after walking so much. The view from our room was amazing, looking out over the roof of the hotel and down on cherry trees, where both birds and deer gathered. At about six pm we had a knock on the door and two gentlemen came and made up our Japanese style beds for us. The only bad thing for us was that we only booked one night here. We would have stayed on the island much longer at at this hotel longer if we had the time.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Futon bed on tatami mats with a view over the bay. Onsen hot public bath. The most solid room safe I have ever seen. Degustation dinner and breakfast. Short uphill walk from ferry terminal.
Stayed 1 night in Apr 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible Experience

Incredible. Excellent service, delicious full course Japanese style breakfast, relaxing and clean Onsen. They offered a free shuttle to the Miyajima ferry station when we left, overall a perfect experience, clean, professional, authentic food and Japanese hotel experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Janelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

We loved our stay at the hotel. They were very accommodating and even picked up our luggage from the ferry terminal so that we could maximize our time. I highly recommend.
Stayed 1 night in Apr 2025

6/10 Okay

Robert

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely traditional Japanese style hotel and room. Friendly staff and great location. Overall a lovely experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Manato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかった
Stayed 1 night in Mar 2025