Ratings based on 952 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 20, 2024 on Hotels
Good location and helpful friendly staff
Comment from Hotel Management
Feb. 21, 2024 by General Manager, Hotel Management
Dear David,Thank you for sharing your experience at Novotel Saigon Centre.Your kind words mean a lot to us and we are grateful for your compliments.We look forward to having the pleasure of welcoming you back to our hotel for more wonderful experiences.Warmest Regards,Vu ThaiGeneral Manager
by A traveller
Posted Feb. 16, 2024 on Expedia
Nice Hotel, friendly staff, good breakfast with a great coffee and tea selection. Closure of the sky bar during public holidays is a bit sad/ a disappointment.
Comment from Hotel Management
Feb. 18, 2024 by General Manager, Hotel Management
Dear Nadine,We very much appreciate your comments regarding your stay at the Novotel Saigon Centre.It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.At Novotel, we take all feedback seriously. We are so sorry for closing Ontop Bar during TET holidays to ensure the general operation service.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Vu ThaiGeneral Manager
by A traveller from MORROW
Posted Feb. 5, 2024 on Expedia
Love it
Comment from Hotel Management
Feb. 15, 2024 by General Manager, Hotel Management
Dear Allen,Thank you for sharing your experience at Novotel Saigon Centre.Your kind words mean a lot to us and we are grateful for your compliments.We look forward to having the pleasure of welcoming you back to our hotel for more wonderful experiences.Warmest Regards,Vu ThaiGeneral Manager
by A traveller from Park City
Posted Jan. 13, 2024 on Expedia
Comment from Hotel Management
Jan. 19, 2024 by General Manager, Hotel Management
Dear Sir/Madam,Thank you for taking the time to tell us about your experience at the Novotel Saigon Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and we hope that you will give us the opportunity to serve you in the near future better.Sincerely,Vu ThaiGeneral Manager
by A traveller from Arlington
Posted Jan. 7, 2024 on Expedia
Comment from Hotel Management
Jan. 10, 2024 by General Manager, Hotel Management
Dear Eric,Thank you for taking the time to leave a rating of your experience at Novotel Saigon Centre.We look forward to having the pleasure of welcoming you back to our hotel for more wonderful experiences.Warmest Regards,Vu ThaiGeneral Manager
by A traveller
Posted Dec. 28, 2023 on Expedia
Coffee bar and breakfast buffet just awesome.
Comment from Hotel Management
Jan. 2, 2024 by General Manager, Hotel Management
Dear Edgar Ivan,Thank you for sharing your experience at Novotel Saigon Centre.Your kind words mean a lot to us, and we are grateful for your compliments.We look forward to having the pleasure of welcoming you back to our hotel for more wonderful experiences.Warmest Regards,Vu ThaiGeneral Manager
by A traveller
Another great stay
Posted Dec. 14, 2023 on HotelsI always stay at the novtel, the breakfast selection is first class.
The hotel staff are extremely helpful
Comment from Hotel Management
Dec. 17, 2023 by General Manager, Hotel Management
Dear Craig,Thank you for sharing your experience at Novotel Saigon Centre.Your kind words mean a lot to us and we are grateful for your compliments.We look forward to having the pleasure of welcoming you back to our hotel for more wonderful experiences.Warmest Regards,Vu ThaiGeneral Manager
by A traveller from Arlington
Posted Nov. 13, 2023 on Expedia
Every staff person with whom we interacted was friendly, helpful, and kind. Outstanding job!
Comment from Hotel Management
Nov. 21, 2023 by General Manager, Hotel Management
Dear Eric,Thank you for taking the time to leave a review of your recent stay at Novotel Saigon Centre.We are thrilled to hear that you enjoyed your experience with us and that our team was able to provide you with the level of service and comfort you deserve. Our team takes great pride in providing exceptional service and attention to detail, and we are glad to know that it exceeded your expectations.Your kind words mean a lot to us, and we are grateful for your compliments.We look forward to having the pleasure of welcoming you back to our hotel for more wonderful experiences.Warmest Regards,Vu ThaiGeneral Manager
by A traveller
Posted Nov. 8, 2023 on Hotels
Comment from Hotel Management
Nov. 21, 2023 by General Manager, Hotel Management
Dear Anthony,Thank you for taking the time to leave a rating of your experience at Novotel Saigon Centre.We look forward to having the pleasure of welcoming you back to our hotel for more wonderful experiences.Warmest Regards,Vu ThaiGeneral Manager
by A traveller
Posted Oct. 23, 2023 on Expedia
Great location
Comment from Hotel Management
Oct. 27, 2023 by General Manager, Hotel Management
Dear Karen,Thank you for taking the time to leave a rating of your experience at Novotel Saigon Centre.We look forward to having the pleasure of welcoming you back to our hotel for more wonderful experiences.Warmest Regards,Thai Phuoc VuGeneral Manager
