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Customs House Hotel

3.0 star property
3-star historic hotel near Salamanca Market

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Photo gallery for Customs House Hotel

Breakfast, lunch, dinner served; seafood
Breakfast, lunch, dinner served; seafood
Superior King Standard
Exterior
Superior Waterfront King Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
1 Murray Street, Hobart, TAS, 7000
  • Place, Mona Ferry Terminal
    ‪2 min walk‬
  • Place, Salamanca Market
    ‪3 min walk‬
  • Place, Salamanca Place
    ‪5 min walk‬
  • Airport, Hobart, TAS (HBA-Hobart Intl.)
    ‪22 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 3 Twin Beds and 1 Double Sofa Bed

View all photos for Waterfront King

Waterfront King

Waterfront King

9.2 out of 10
Wonderful
(9 reviews)
  • Ocean view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Queen Room

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Queen Room

8.4 out of 10
Very good
(15 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Waterfront Twin Room

Waterfront Twin Room

Waterfront Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Queen Above Bar

Queen Above Bar

Queen Above Bar

8.4 out of 10
Very good
(21 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King Standard

Superior King Standard

Superior King Standard

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront Studio Room

Waterfront Studio Room

Waterfront Studio Room

10.0 out of 10
Exceptional
(4 reviews)
  • Water view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Waterfront King Room

Superior Waterfront King Room

Superior Waterfront King Room

10.0 out of 10
Exceptional
(4 reviews)
  • Harbor view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

About the area

Hobart

Hobart Central Business District stay.At this Hobart Central Business District hotel, you'll be well placed to visit Salamanca Market and Salamanca Place, both within a 5-minute walk. Parliament House and Brooke Street Pier are also within half a mile (1 km).

What's nearby

  • Mona Ferry Terminal - 2 min walk - 0.2 km
  • Salamanca Market - 3 min walk - 0.3 km
  • Salamanca Place - 5 min walk - 0.5 km
  • Franklin Wharf - 7 min walk - 0.6 km
  • Constitution Dock - 7 min walk - 0.6 km

Getting around

  • Tasmanian Transport Museum Station - 15 min drive
  • Hobart International Airport (HBA) - 17 min drive

Restaurants

  • ‪Zimmah Coffee City - ‬4 min walk
  • ‪Tesoro - ‬5 min walk
  • ‪Fish Frenzy - ‬4 min walk
  • ‪Bird Song Cafe - ‬3 min walk
  • ‪Mary Mary - ‬3 min walk

About this property

Customs House Hotel

3-star historic hotel near Salamanca Market
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

The historic Customs House Hotel also features multilingual staff, laundry facilities, and dry cleaning/laundry services.

This 3-star Hobart hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 2 levels
  • Built in 1846
  • Cooked-to-order breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Customs House Hotel offers 30 air-conditioned accommodations with hair dryers and complimentary toiletries. This Hobart hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for AUD 20 per night; reservations required; discounts available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 7:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 20 per night (427 ft away)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

Customs House Hobart
Customs House Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel Hobart

Customs House Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 422 out of 902 reviews
Rating 8 - Good. 357 out of 902 reviews
Rating 6 - Okay. 89 out of 902 reviews
Rating 4 - Poor. 20 out of 902 reviews
Rating 2 - Terrible. 14 out of 902 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
Staff and view
Stayed 5 nights in Nov 2025

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff,a great position.No parking on site but a great stay
Stayed 4 nights in Nov 2025

10/10 Excellent

Douglas, Chermside

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room and great location.
Stayed 3 nights in Nov 2025

10/10 Excellent

Blanca

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Older premises. Room very clean. Staff were wonderful every single one from reception to restaurant to room attendants. Location with a million dollars.
Stayed 5 nights in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Polite and helpful staff. Great view from a very spacious and characterful room. The rate for the room with a substantial breakfast included was very good value. The position opposite the harbour was perfect.
Stayed 2 nights in Nov 2025

10/10 Excellent

Leona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We booked for 3 adults and was given a family room that slept 5. The room was huge and had all the amenities you need. Would definitely stay again.
Stayed 3 nights in Nov 2025

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, great location to Salamanca, buses, & city. Staff held suitcases for us and gave us a later check out which was great. Bed was large with soft mattress. Room needs black out curtains though, as bright sunlight lit up the room early in the morning.
Stayed 1 night in Nov 2025

10/10 Excellent

Brett

Travelled with partner
Liked: Amenities
Fantastic location. Great value. Breakfast choices great. Recommend the porridge with mixed berries. Staff very responsive. We were upgraded to a waterfront superior room. Lovely with great view over harbour. Very comfortable bed and sofa
Stayed 2 nights in Nov 2025

10/10 Excellent

Annie

Liked: Cleanliness, amenities, property conditions & facilities
The staff are all fantastic, they couldn’t do enough to help us. The check-in was great, breakfast staff were brilliant and check-out was seamless. It’s a unique, character hotel in the best location in Hobart.
Stayed 1 night in Nov 2025

8/10 Good

Valued

Travelled with group
Liked: Cleanliness, staff & service, amenities
great location
Stayed 3 nights in Nov 2025

8/10 Good

Philip

Liked: Staff & service, amenities
Disliked: Cleanliness
Dirty room. Carpet hadn't been vacuumed in a very long time.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and comfortable. Food excellent. Great location.
Stayed 4 nights in Oct 2025

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, clean rooms, lovely bathroom. Convinent to have the resturant down stairs.
Stayed 1 night in Oct 2025

8/10 Good

Jui-Yi

Stayed 1 night in Oct 2025

10/10 Excellent

Jonothan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay great staff brilliant location
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Travelled with partner
Liked: Staff & service, property conditions & facilities
Coffee was lukewarm
Stayed 3 nights in Oct 2025

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A querky bulding that has been well renovated despite the overall age of the building. Excellent location and a great bar
Stayed 3 nights in Oct 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Lovely staff and full of character. Great breakfast.
Stayed 7 nights in Oct 2025

10/10 Excellent

Thao Minh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating- helping us store our fresh food on our first day before check-in and helped us cook our eggs for the Three Capes hike. The location is fantastic and the room was clean and spacious. Highly recommend!
Stayed 2 nights in Oct 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for walking the town. Near Salamanca Market which is opened on Saturdays. See the Antarctica Museum. Waterfront offers lots of seafood and other options.
Stayed 2 nights in Sep 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice convenient property, walk all around waterfront. Food was really good. Just the bed was a bit too soft and some noise from outside at night.
Stayed 1 night in Sep 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent venue
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, lovely location, lovely staff. Room was very spacious and very well stocked with tea and coffee making materials.
Stayed 1 night in Sep 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Sep 2025

10/10 Excellent

Liam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, clean room, lovely view, close to Salamanca markets, great food at the restaurant.
Stayed 1 night in Sep 2025