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Hotel Alexandra

4.5 star property
4.5-star luxury hotel near Sogo Causeway Bay

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Photo gallery for Hotel Alexandra

Interior
43-inch flat-screen TV with satellite channels, TV
Breakfast, lunch and dinner served
Seasonal outdoor pool
Exterior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Room service
  • Gym

Explore the area

View in a map
32 City Garden Road, North Point, Hong Kong
  • Place, Times Square Shopping Mall
    ‪2 min drive‬
  • Place, Hong Kong Convention and Exhibition Centre
    ‪2 min drive‬
  • Place, Happy Valley Race Course
    ‪2 min drive‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪33 min drive‬

Room options

View all photos for Diamond City View Room

1 bedroom, minibar, in-room safe, blackout drapes

Diamond City View Room

7.6 out of 10
Good
(31 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Clover City View Room

Clover City View Room

Clover City View Room

8.4 out of 10
Very good
(52 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Clover Seaview Room

View from room

Clover Seaview Room

8.0 out of 10
Very good
(10 reviews)
  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Heart City View Room (Connecting Rooms For 4 Persons)

1 bedroom, minibar, in-room safe, blackout drapes

Heart City View Room (Connecting Rooms For 4 Persons)

9.0 out of 10
Wonderful
(6 reviews)
  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Queen Suite

Queen Suite | View from room

Queen Suite

  • 36 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Diamond Seaview Room

1 bedroom, minibar, in-room safe, blackout drapes

Diamond Seaview Room

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

About the area

Hong Kong Island

North Point stay.Your stay at this North Point hotel places you within 2 miles (3 km) of Sogo Causeway Bay and Times Square Shopping Mall. Happy Valley Race Course and Taikoo Place are also within 2 miles (3 km).

What's nearby

  • Times Square Shopping Mall - 2 min drive - 2.4 km
  • Hong Kong Convention and Exhibition Centre - 2 min drive - 2.8 km
  • Happy Valley Race Course - 2 min drive - 2.8 km
  • Pacific Place - 3 min drive - 3.4 km
  • Lan Kwai Fong - 4 min drive - 4.5 km

Getting around

  • Hong Kong Fortress Hill Station - 3 min walk
  • Fortress Hill Tram Stop - 4 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • ‪Harbour Grand Café - ‬1 min walk
  • ‪Uncle Ben Coffee - ‬2 min walk
  • ‪Angus Café 半島冰室 - ‬2 min walk
  • ‪PAUSE It - ‬2 min walk
  • ‪星巴克 - ‬2 min walk

About this property

Hotel Alexandra

4.5-star luxury hotel near Sogo Causeway Bay
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. Hotel Alexandra offers its guests a fitness center and a seasonal outdoor pool. Event space at this hotel measures 9990 square feet (928 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Alexandra. For a fee, parking is available.

This Victorian Hong Kong Island hotel is smoke free.

  • 840 guestrooms or units
  • 39 levels
  • 9990 sq ft of conference space
  • 928 sq m of conference space
  • Built in 2021
  • Deli
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Alexandra offers 840 air-conditioned accommodations with minibars and safes. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Exterior detail
Dorsett Wanchai Hong Kong
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  • Restaurant
  • Air conditioning
  • Gym
4.2 out of 5, Very good, 1,097 reviews
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (HKD 600 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: HKD 198 for adults and HKD 143 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

Room amenities

Entertainment

  • 43-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 506 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000 per night
  • An effective city/local tax rate of 2.7272 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 198 for adults and HKD 143 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in May and close in November.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Hotel Alexandra Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 416 out of 858 reviews
Rating 8 - Good. 287 out of 858 reviews
Rating 6 - Okay. 88 out of 858 reviews
Rating 4 - Poor. 42 out of 858 reviews
Rating 2 - Terrible. 25 out of 858 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kaman

Liked: Cleanliness, amenities, property conditions & facilities
Very happy with the hotel. The hotel is two blocks away from the MTR and has a shelter bridge that connect to the MTR. The A11 airport bus drop you off a block away so very convenience as well. Has a beautiful outdoor pool. The room is spacious and updated. Two little thing is that the main lobby is little tricky to locate and the hotel elevators are slow and only seem to work one at a time despite that there are 4 available.
Stayed 7 nights in Jul 2025

10/10 Excellent

Joline Dawn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
So nice!
Stayed 2 nights in Jul 2025

10/10 Excellent

Marlena

Liked: Cleanliness, amenities
Very easy to get to from train station. Clean, spacious and Thomas, the night front desk clerk was very helpful and courteous. AC was wonderful. Bed was soft and had a small view of the harbor. It was a great stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Kwok Ho

Stayed 4 nights in Jun 2025

6/10 Okay

Janice

Travelled with family
Disliked: Amenities
The staff were amazing. Very helpful. The maid service was great. The rooms need a refresh. Very old and dated. The beds are super hard very uncomfortable. Location was good right above a MTR station. The outlets in the rooms kept going out.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tin Yu

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
hotel is in good location and convenient for all traffic, services and staffing is great.
Stayed 3 nights in Jul 2025

8/10 Good

Joni

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Reasonable priced hotel in Hongkong. I wish they used better quality shampoo and conditioner. You may want to bring your own if you don’t want your hair to be very rough after using it.
Stayed 5 nights in Jun 2025

8/10 Good

Wing-Ming, Fremont

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Good price point at a very convenient location. Not a right place for you if you plan to stay at the hotel all day long, but an excellent choice if you go out sight seeing all day and come back for a comfortable place to rest.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sarah

Nicely decorated hotel, convenient location
Stayed 4 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Stayed 16 nights in Jun 2025

10/10 Excellent

Beatrice

Stayed 26 nights in Jun 2025

8/10 Good

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The first room was noisy and some functions not working but they changed the room immediately.
Stayed 8 nights in Jun 2025

8/10 Good

ah ming

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Like the lobby and bling in all the best to common area. Friendly staff and helpful
Stayed 7 nights in Jun 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train system
Stayed 4 nights in Jun 2025

8/10 Good

Ling

Liked: Cleanliness, amenities, property conditions & facilities
Good price and convenience
Stayed 2 nights in Jun 2025

10/10 Excellent

Yat

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Great location, footbridge connects to MTR station. Lots of restaurants nearby. Thank you reception for upgrading us to a partial seaview room. Cons: 1. Dirty hard floor 2. Soundproofing not great 3. Squeaky bed
Stayed 1 night in Jun 2025

8/10 Good

Lulu Chui Wah

Liked: Cleanliness, property conditions & facilities
Very convenient location
Stayed 7 nights in Jun 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks good
Stayed 1 night in Jun 2025

6/10 Okay

Jessie

Travelled with family
Liked: Cleanliness
The place is okay
Stayed 3 nights in Jun 2025

10/10 Excellent

CLIFFTON

Liked: Cleanliness, amenities, property conditions & facilities
friendly
Stayed 3 nights in Jun 2025

10/10 Excellent

Yu, Signal Mountain, TN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful view of victoria harbor
Stayed 7 nights in May 2025

8/10 Good

pui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia did not put my middle name which caused a few problems at check in.Had to show my booking with Expedia app which I had my middle name in the app.I has to show my email from Expedia plus my mobile number so I could get the room.Got a room directly in front of the lifts so can hear some noise.The heavy chair in the room so when I try to sit down would can a noise on the floor.This I can hear from the room above me.If you do not come by taxi and come by MTR then you have to get to the hotel over the bridge which has positives.You avoid the bright sunshine / when it rains.Luckily I read previous customers about how to get to hotel.The room was adequate especially for Hong Kong.Bathroom was clean.There was also a face flannel which quite a few hotels no longer provide.The was face tissue too.A negative was not drinking water.In other North Point hotels that I stayed in.There was filtered water with a jug to contain the water.Hotel has breakfast,lunch,tea time and dinner but did not have time to sample.I find May hotel prices are affordable.If same low prices will definitely return.The daily cleaning you can press clean my room or do not disturb.Will look forward my next visit to Hotel Alexandra if prices is low but sadly looking at November time I doubt I am willing to pay the double the price !
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay; staff are helpful and attentive.
Stayed 4 nights in Jun 2025

8/10 Good

Yik Sum

Stayed 1 night in Jun 2025

10/10 Excellent

Guohua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025